Bot & Crawler Access Terms of Use Policy

Last Updated: February 1, 2025

This Bot & Crawler Access Terms of Use Policy (“Policy”) governs the use of any automated software agents—including, without limitation, web robots, spiders, crawlers, scrapers, and any other automated means (“Bots and Crawlers”)—to access, retrieve, or interact with the Z Natural Foods website (the “Site”). By employing Bots and Crawlers on the Site, you acknowledge and agree to be bound by this Policy, as well as by our overall Terms of Use (“TOU”), Privacy Policy, and any other policies referenced herein or posted on any Z Natural Foods–owned site. If you do not agree to these terms, you must immediately cease using any Bots or Crawlers to access the Site.

I. Scope and Definitions
For purposes of this Policy:

• “You” and “your” refer to any person, entity, or automated software agent accessing the Site through the use of Bots and Crawlers.

• “Access” includes any automated retrieval, interaction, or other use of the Site’s content or services.

II. Grant of Limited License
Subject to your strict compliance with this Policy, Z Natural Foods grants you a limited, non-exclusive, non-transferable, and revocable license to use Bots and Crawlers to access the Site solely as permitted herein. This license does not confer any rights beyond those expressly granted and is contingent upon your ongoing adherence to all provisions of this Policy.

III. Permissible Uses
Bots and Crawlers may be used only in a manner that:

• Adheres to the publicly provided interfaces and technical instructions of the Site;

• Does not interfere with or degrade the performance, security, or availability of the Site or its underlying infrastructure; and

• Complies with all applicable guidelines and instructions issued by Z Natural Foods.

IV. Prohibited Activities
Without the express prior written consent of Z Natural Foods, you shall not use any Bot or Crawler to:

1. Circumvent Technical Controls: Access, search, download, or retrieve content via methods other than those explicitly provided by the Site, including any attempt to bypass robot exclusion protocols or other technical barriers.

2. Disrupt or Degrade Service: Engage in any activity that could disrupt, overload, or impair the operation, performance, or security of the Site, its servers, or associated network infrastructure.

3. Harvest Personal Information: Collect, aggregate, or harvest any personally identifiable or sensitive information (e.g., names, email addresses, phone numbers) from the Site.

4. Probe or Exploit Vulnerabilities: Conduct any scanning, testing, probing, or exploitation of vulnerabilities in the Site, its systems, or its security measures.

5. Engage in Unauthorized Data Extraction: Utilize automated means for unauthorized data mining, aggregation, or extraction that is not expressly sanctioned by Z Natural Foods.

6. Violate Applicable Laws: Perform any actions that violate federal, state, local, or international laws or regulations, including but not limited to intellectual property, privacy, or data protection statutes.

Any violation of these provisions may result in the immediate suspension or termination of your access to the Site and may subject you to legal action.

V. Compliance with Laws and Regulatory Guidelines
You agree to comply with all applicable laws, regulations, and directives in your use of Bots and Crawlers. This includes, without limitation, adherence to relevant policies and guidelines issued by governmental bodies such as the USDA, FDA, WHO, FTC, FCC, NIH, and other pertinent agencies. This Policy is intended to be interpreted in accordance with all applicable legal standards in effect in the United States, particularly those governing business and online operations in the State of Florida.

VI. Monitoring, Enforcement, and Termination
Z Natural Foods reserves the right, in its sole discretion, to monitor all access and use of the Site by Bots and Crawlers. Should we determine, in our discretion, that any automated activity violates this Policy or adversely affects our operations, we may, without prior notice:

• Limit, suspend, or terminate your access to the Site; and

• Pursue any and all legal remedies available under applicable law.

VII. Indemnification
You agree to indemnify, defend, and hold harmless Z Natural Foods, including its directors, officers, employees, agents, and affiliates, from and against any and all claims, demands, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

• Your use of Bots and Crawlers in violation of this Policy; or

• Any breach or alleged breach of this Policy by you.

VIII. Disclaimer of Warranties and Limitation of Liability
THE SITE, INCLUDING ALL CONTENT, SERVICES, AND MATERIALS PROVIDED THEREON, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. Z NATURAL FOODS DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL Z NATURAL FOODS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IX. Dispute Resolution and Governing Law
Any dispute, claim, or controversy arising out of or relating to this Policy shall be resolved exclusively through binding arbitration in accordance with the arbitration provisions set forth in our Terms of Use (“TOU”). This Policy shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles, and you consent to the exclusive jurisdiction of the appropriate state or federal courts located in Palm Beach, Florida, solely for the purpose of enforcing any arbitration award.

X. Amendments and Modifications
Z Natural Foods reserves the right to amend, modify, or update this Policy at any time, in its sole discretion. Any such changes will be effective immediately upon posting to the Site, and the “Last Updated” date will be revised accordingly. Your continued use of Bots and Crawlers after any such modifications constitutes your acceptance of the revised Policy.

XI. Contact Information
For any questions, concerns, or requests regarding this Policy—including inquiries about obtaining permission for automated access beyond the scope set forth herein—please contact us via our Contact Us page on the Site.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Terms of Use Policy, Privacy Policy, Legal Notice Disclaimer, Return Policy, Accessibility Statement, California Prop 65 Notice, Subscriptions, Shipping Policy, Cookie Policy, DMCA Compliance Statement, Mobile Terms of Service, Content Policy, Advertising & Analytics Policy, Information & Security Policy, Product Reviews Policy, Bot & Crawler Policy, GDPR Statement, CCPA Opt-out. Any disagreements must be settled with binding arbitration.