Content Policy

Last Updated: February 1, 2025

This Content Policy (the “Policy”) governs all content and communications transmitted, stored, or otherwise disseminated through any product or service provided by Z Natural Foods, including without limitation SMS, MMS, email, website postings, and other electronic media (collectively, the “Content”). By accessing or using any ZNF services, you (the “User”) hereby agree to be bound by this Policy. If you do not agree with any provision herein, you are prohibited from using any ZNF product or service.

1. Scope and Applicability

This Policy applies to all Content—whether transmitted directly or indirectly by ZNF or by its affiliates, partners, or clients—and shall govern any and all communications, messaging, creative materials, calls-to-action, and website content associated with ZNF. Z Natural Foods reserves the right to update or modify this Policy at any time without prior notice. Continued use of our services constitutes acceptance of such modifications.

2. Prohibited Content

The User is expressly prohibited from submitting, publishing, or otherwise disseminating any Content that falls within any of the following categories:

A. Obscene, Pornographic, or Indecent Material

• Any content that is pornographic, obscene, or otherwise indecent, including material designed to arouse sexual interest in a manner inconsistent with prevailing community standards. The distribution or display of such material may subject the User to liability under applicable federal, state, and local laws.

B. Hate, Discrimination, and Violence

• Any content that incites hatred, promotes or endorses discrimination, disparages, or defames any individual or group on the basis of age, disability, ethnicity, gender identity or expression, nationality, race, immigration status, religion, sex, sexual orientation, veteran status, or any other characteristic protected by law.

• Any depiction, endorsement, or threat of violence—including threats of death or physical harm—or any material likely to cause harm to minors is strictly prohibited.

• Content intended to harass, bully, or spread misinformation, or that originates from groups known to disseminate hate or false information, is likewise prohibited.

C. Intellectual Property Violations and Unauthorized Disclosures

• Any content that infringes, violates, or misappropriates the intellectual property rights of third parties, including without limitation copyrights, trademarks, patents, trade secrets, moral rights, privacy rights, or rights of publicity.

• Any publication or disclosure of confidential, proprietary, or otherwise restricted information without the requisite authorization or legal right is strictly forbidden.

D. Export-Controlled Materials and Restricted Data

• Any dissemination or export, re-export, or transfer of software, algorithms, or data that is subject to U.S. export control laws or other applicable export regulations is prohibited.

E. Protected Health Information and Sensitive Data

• In compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable privacy laws, the transmission or storage of any Protected Health Information is forbidden.

• The User shall not transmit any “Sensitive Data” as defined herein, which includes but is not limited to:

• Personally identifiable information such as social security numbers, passport numbers, or driver’s license numbers;

• Financial information, including full credit or debit card numbers, banking details, or passwords;

• Employment, biometric, genetic, or health-related data;

• Information regarding racial, ethnic, political, or religious affiliation, trade union membership, sexual orientation, or other special categories of data as defined by applicable laws such as the General Data Protection Regulation (GDPR).

F. Fraudulent, Deceptive, and Malicious Content

• Any content that is fraudulent, deceptive, or that contains malicious software, viruses, or other harmful code is strictly prohibited.

• The User shall not impersonate any person or entity or misrepresent affiliation with any entity, including for the purposes of phishing, pharming, or any similar deceptive practice.

G. Political, Financial, and Affiliate Marketing Prohibitions

• Content primarily designed to promote or endorse political candidates, campaigns, or political issues is not permitted.

• The submission or promotion of high-risk financial services (including but not limited to payday lending, debt collection, non-direct lending, high-interest short-term loans, debt forgiveness, debt consolidation, or credit repair) is expressly prohibited.

• Content that facilitates lead generation, commission-based marketing, multi-level marketing, or any aggregation services not directly selling a bona fide product or service is similarly disallowed.

H. SMS and MMS Specific Prohibitions

For all SMS and MMS communications, in addition to the foregoing, the following restrictions apply:

• SHAFT Categories:

• Sex: No adult, offensive, or explicit content shall be transmitted.

• Hate: Content as described in Section 2(B) is prohibited.

• Alcohol: Content related to alcohol is permitted only where accompanied by robust age-verification in strict compliance with carrier and regulatory guidelines.

• Firearms: Any content promoting or depicting firearms, knives, or other weapons—including tasers and stun guns—is disallowed.

• Tobacco: Any promotion of tobacco products, including vaping devices, is prohibited.

• In addition, the User shall not transmit any content relating to illegal activities, endorsements of illicit drugs (including cannabis, CBD, hemp-based products), direct carrier competition messaging regarding phone plans, or any other content that violates applicable state or federal laws.

3. Compliance with Applicable Laws and Government Regulations

ZNF is committed to compliance with all applicable federal, state, and local laws and regulations, including those enforced by governmental agencies such as the U.S. Department of Agriculture (USDA), the U.S. Food and Drug Administration (FDA), the World Health Organization (WHO), the Federal Trade Commission (FTC), the Federal Communications Commission (FCC), the National Institutes of Health (NIH), and others. Users are required to adhere to all such laws and acknowledge that ZNF may reference these and other governmental standards in enforcing this Policy.

4. Enforcement and Termination

Z Natural Foods reserves the right, in its sole discretion, to monitor compliance with this Policy and to take any appropriate action, including without limitation suspending or terminating access to its services, if any content is determined to be in violation of this Policy. ZNF shall not be liable for any loss or damage arising from such enforcement actions.

5. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to this Policy or its breach shall be resolved exclusively by binding arbitration, as set forth in full in the Terms of Use Policy (TOU). By using ZNF services, the User expressly waives any right to a trial by jury or to participate in a class action.

6. Governing Law

This Policy shall be governed by and construed in accordance with the laws of the State of Florida and applicable federal laws, without regard to any conflict of laws principles.

7. Modifications

Z Natural Foods reserves the right to amend or modify this Policy at any time. Any changes shall be effective immediately upon posting the revised Policy on the ZNF website. Continued use of our services constitutes acceptance of the amended terms.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Terms of Use Policy, Privacy Policy, Legal Notice Disclaimer, Return Policy, Accessibility Statement, California Prop 65 Notice, Subscriptions, Shipping Policy, Cookie Policy, DMCA Compliance Statement, Mobile Terms of Service, Content Policy, Advertising & Analytics Policy, Information & Security Policy, Product Reviews Policy, Bot & Crawler Policy, GDPR Statement, CCPA Opt-out. Any disagreements must be settled with binding arbitration.