Mobile Terms of Service

Last updated: February 1, 2025

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR USING THE MOBILE MESSAGE SERVICE (THE “SERVICE”) PROVIDED BY Z NATURAL FOODS (“ZNF”, “WE”, “US”), YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, AS WELL AS ANY OTHER TERMS, POLICIES, OR GUIDELINES REFERENCED OR INCORPORATED BY REFERENCE (COLLECTIVELY, THE “TOU”). IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THE SERVICE.

1. Acceptance and Modification of Terms

By utilizing the Service, you expressly consent to the terms set forth herein. ZNF reserves the unilateral right to amend, modify, or discontinue, in whole or in part, the Service and these Mobile Terms at any time without prior notice, provided that such modifications shall comply with all applicable laws. Continued use of the Service after any modifications constitutes your acceptance of the revised terms.

2. Consent to Receive Communications

By subscribing to ZNF’s SMS/text messaging service, you hereby provide your explicit consent to receive automated marketing, promotional, transactional, and service-related text messages (including SMS, MMS, and cart reminders) via automated telephone dialing systems or other similar technologies. This consent extends to all mobile numbers provided at the time of registration or subsequently supplied, irrespective of any state or federal Do Not Call registrations. Marketing communications are provided solely with your express consent, which is not a condition of purchase. Standard message and data rates imposed by your wireless service provider may apply.

3. Enrollment, Registration, and Information Collection

ZNF may permit users to enroll in programs offering promotions, news, information, and other content delivered via text messaging and related wireless services. Enrollment is voluntary and requires the submission of a valid mobile telephone number, carrier information, and, where applicable, an Internet email address. Additional information may be requested depending on the specific promotion. Your provision of such information constitutes your acknowledgment and acceptance of this Agreement, as well as our Privacy Policy, Disclaimer, and any other applicable policies. Enrollment in the Service is not a prerequisite for any purchase of goods or services from ZNF.

4. Communication Frequency and Alterations

The frequency, content, and timing of messages transmitted via the Service may vary and are subject to change at ZNF’s sole discretion. ZNF reserves the right to modify the frequency, and to change the shortcode, telephone number, or email address from which communications are sent, without any obligation to notify you in advance. You acknowledge and agree that any messages—including those containing STOP or HELP commands—sent to an altered contact number or shortcode may not be received, and ZNF shall have no liability for such occurrences.

5. User Responsibility for Carrier Charges

While ZNF does not impose any charges for the Service, you are solely responsible for all fees, charges, or taxes levied by your wireless service provider in connection with the receipt of text messages. It is your obligation to review your mobile plan and consult with your provider regarding applicable charges. Not all mobile devices, handsets, or geographic areas may support the Service, and message delivery is not guaranteed.

6. Disclaimer of Liability and Limitation of Remedies

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZNF, ITS AFFILIATES, SERVICE PROVIDERS, AND ASSOCIATE ENTITIES (INCLUDING WIRELESS CARRIERS) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES SHALL ZNF BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE DELIVERY, CONTENT, DELAY, FAILURE, OR MISDIRECTION OF MESSAGES, OR FOR ANY ERRORS OR OMISSIONS IN THE INFORMATION PROVIDED. You expressly waive any claim for damages based on the operation of the Service.

7. Accurate Information and Registration Updates

You agree to provide accurate, current, and complete information during registration and to update such information as necessary. In the event that your mobile number or other contact information changes, you must promptly re-register using the updated information. Failure to do so may result in the discontinuation of the Service for your account.

8. Opt-Out and Unsubscribe Procedures

You may opt out of the Service at any time by following the procedures provided herein. To cancel your subscription, text the keyword “STOP” to +1-888-724-8745, reply “STOP” to any message received, or utilize any unsubscribe link provided within a text message. Upon receipt of a valid unsubscribe request, you will receive a one-time confirmation message and your number will be removed from the Service. Notwithstanding the foregoing, if unsubscribe requests are not sent using the prescribed “STOP” keyword to the designated number, ZNF and its agents shall have no obligation to process such requests.

9. Arbitration and Dispute Resolution

All disputes, claims, or controversies arising out of or relating to these Mobile Terms or the use of the Service, including any claims based on statutory rights, shall be resolved exclusively through binding arbitration, in accordance with the arbitration provisions set forth in our Terms of Use Policy (TOU). By agreeing to these Mobile Terms, you waive any right to seek resolution of disputes in a court of law or to participate in class or representative actions.

10. Governing Law and Regulatory Compliance

These Mobile Terms shall be governed by, and construed in accordance with, the laws of the State of Florida, without regard to its conflict of laws principles. In connection with the operation of the Service, ZNF will comply with all applicable federal, state, and local laws and regulations, including guidelines and policies issued by agencies such as the USDA, FDA, FTC, FCC, NIH, and other relevant authorities. Nothing in these Mobile Terms shall be construed to waive any statutory rights that cannot be disclaimed or waived under applicable law.

11. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information in connection with the Service.

By subscribing to and using the Service, you acknowledge that you have read, understood, and agree to be bound by these Mobile Message Service Terms and Conditions. If you have any questions or require further assistance, please contact us at orders@znaturalfoods.com or text HELP to +1-888-724-8745.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Terms of Use Policy, Privacy Policy, Legal Notice Disclaimer, Return Policy, Accessibility Statement, California Prop 65 Notice, Subscriptions, Shipping Policy, Cookie Policy, DMCA Compliance Statement, Mobile Terms of Service, Content Policy, Advertising & Analytics Policy, Information & Security Policy, Product Reviews Policy, Bot & Crawler Policy, GDPR Statement, CCPA Opt-out. Any disagreements must be settled with binding arbitration.