What is Proposition 65?

You may have noticed references to Proposition 65, or Prop 65, on our product labels or website, and you might be wondering what it signifies. Allow us to explain. Prop 65 is a distinctive law in California, officially called the Safe Drinking Water and Toxic Enforcement Act. Its essence is to provide consumers with information about potential exposure to substances that could potentially cause harm.

This law is unique in its approach to chemical safety. Contrary to federal regulations, which typically assume a chemical is safe until scientific evidence suggests otherwise, Prop 65 mandates a precautionary stance. It stipulates that if a company wishes to sell a product within the state of California, it must affirmatively prove that the product doesn't contain any chemicals listed under Prop 65, thereby ensuring its safety for consumers.

This leads us to the Prop 65 warning you may have noticed on our products. This label is a requirement for any product sold in California or shipped to customers in California online if it could potentially expose users to any of the over 1,000 substances listed by the state as possibly causing cancer, birth defects, or other reproductive harm. The list encompasses both synthetic and natural chemicals, which can be found in a broad range of everyday items.

These items span from food and medications to an array of other products such as batteries, computers, jewelry, clothes, cars, mobile phones, furniture, and even organic food. The reach of Prop 65 even extends to places like coffee shops, grocery stores, vehicles, restaurants, parking lots, amusement parks, and hospitals. The law even includes naturally occurring hormones in your own body, like testosterone and estrogen.

Given the extensive reach of this law, you might be wondering why we have chosen to label all our products with the Prop 65 warning, even those not destined for California. Over the years, enforcement of Prop 65 has expanded beyond California's borders, with lawyers targeting companies outside the state that ship products into California. As a smaller company, it's not feasible for us to create a separate label just for the products we ship to California. To ensure compliance with the law and to maintain transparency with all our customers, we made the decision to include the Prop 65 warning on all our products, regardless of their final destination.

It's essential to clarify that the presence of this warning does not prohibit any products from being sold in California or shipped to California. The Prop 65 law simply mandates that warning labels or signs must be displayed if exposure to the substance could potentially cause more than "one extra case of cancer in 100,000 individuals exposed to the chemical over a 70-year lifetime." This requirement stands even if a substance is present in an amount 1,000 times below the "no observable effect" level. So, if a product contains even minute quantities of substances such as lead, cadmium, or others listed under Prop 65, it must bear a California Proposition 65 warning.

While we comply with this law for the safety and awareness of our customers, it's worth noting that several significant health organizations, including the FDA, USDA, the European Union, and the World Health Organization, do not concur with the Prop 65 law, citing a lack of supporting scientific evidence. Regardless, we continue to adhere to it to ensure compliance and customer safety.

So, if you're having something shipped to an address in California, we urge you to be aware of this and understand that these warnings apply to all products we send to the state.

California Proposition 65 WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov/food 

and

California Proposition 65 WARNING: Consuming this product can expose you to chemicals, including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For further information go to www.P65Warnings.ca.gov/food

For additional information about California Proposition 65 see http://www.oehha.ca.gov/prop65.html.

Now, you might be wondering about enforcement. Well, lawsuits to enforce Prop 65 can be initiated by the State of California or by private individuals and their attorneys who profit from the law. The dietary supplement industry, for example, has been a particular target over claims of lead and other heavy metals in various supplements and food products.

You should know that lead is a naturally occurring element found throughout our environment, including in soils where plants and herbs can absorb it. Many plants, plant extracts, and minerals used in dietary supplements contain some level of lead, which is a chemical listed under Proposition 65. You can also find detectable levels of lead in various food products often considered part of a healthy diet, like fruit juice, seaweed, ginger, and chocolate, all of which have been the subject of Proposition 65 enforcement.

That said, our food naturally contains small amounts of heavy metals (which are categorized under Prop 65) because these substances naturally occur in our environment. The FDA has established safe levels for these metals, and rest assured; we regularly test our products to ensure they meet and even exceed these safety standards.

Unfortunately, while Prop 65 was originally designed to protect consumers in California, some lawyers have used it for personal gain, leading to expensive lawsuits. In fact, in 2008, the average settlement was a whopping $123,000! Some of this money goes towards legal fees, and because of this, we've had to add warning labels to our products, even though the naturally occurring levels of heavy metals in our products are well below the Prop 65 limits.

Despite these challenges, we at Z Natural Foods remain committed to supporting your health. In light of the current state of our environment, we believe that being proactive about our health is more important than ever. With this in mind, we've developed some guidelines that we hope will help you maintain vibrant health:

• Use adaptogen and tonic herbs and foods daily
• Nourish your body with whole foods to help it function at its best
• Keep your body's detoxification pathways nourished and functioning optimally
• Engage in relaxing activities like yoga, meditation, talk therapy, music, light & dance therapy
• Stay hydrated to support your body's detox processes
• Regularly consume quality, food-based proteins and engage in strength training exercises to maintain lean muscle tissue

We hope this information helps ease any concerns you may have about Prop 65 and the warnings on our products. As always, we're here to support your health journey!

To learn more about California Prop 65 please visit these sites:

1. http://www.WhyThisWarning.com
2. https://www.krostcpas.com/restaurant-newsletter/prop-65-enforcement-scam
3. http://www.theiplawblog.com/2014/01/articles/legal-info/proposition-65-twenty-seven-years-later-and-still-no-observable-effect/
4. https://cdn.shopify.com/s/files/1/0971/6576/files/prop65_explained_jan2016.pdf?12587164411280906725
5. https://www.nowfoods.com/now/nowledge/california-residents-proposition-65-warning-faqs

The list of companies and products cited for non-compliance with Prop 65 is long and growing. Below are a few examples of companies in the nutritional supplement industry that have been pursued because of Prop 65 violations:

4Life Research

Absolute Nutrition

Advanced Nutrient Science

Advanced Physicians Formula (NHK Laboratories)

Advocare International

AIM International

AL Global Corporation

Alfa Vitamins Lab

ALL ONE Nutritech

Aloe Vera of America

Amazon Herb Company American Body Building Products

American BodyBuilding Products

Arbonne International (Arbonne Essentials)

Arise & Shine Herbal Products

Aspen Group

AST Sport Science

ATF Fitness Products

Atrium Inc.

Ayush Herbs

Baseline Nutritionals

Beauty & Health International

Betty Lou’s

Bio-International

Biotics Research Corporation

Bristol Farms Pure Synergy

Bronson Nutritionals

Ceautamed Worldwide

Cell-Nique Corporation

CGNP Manufacturing

Champion Nutrition

Chi’s Enterprise

Continental Vitamin Company

Creations Garden Natural Products

DEVA Nutrition

DNS Nutrition

Dr. Health

Dr. Mercola

Dr. Schulze’s American Botanical Pharmacy

EarthLab (Wise Woman Herbals)

Erom

Forever Living

Forevergreen

FreeLife International

Full Green Circle

Futurebiotics

Garden of Life

General Nutrition Centers

Genesis Pure

Genesis Today

Genisoy Food Company

GHC ND Operations

Ginco International

Global Healing Center

Golden Flower Chinese Herbs

Golden Neo-Life Diamite International

Good Life International

Great American Products

Greens World

Health Body Services

Health Plus

Healthy Body Services

Healthy Directions

Healthy Healing

Healthy Natural Systems International

Heritage Health Products Company

ICA Health (Dr. Wilson’s Original Formulations)

ICC Industries

Inner Health Group

Institute for Vibrant Living

Integrated Sports Science

Integrity Health Group

ISI Brands

It Works Global

Jarrow Formulas

Kan Herb Company

Konsyl Pharmaceuticals

Kraft Foods

Labrada Nutrition

Life Extension (XtendOLife)

Life Force International

Living Intentions

LuckyVitamin Corporation

MacroLife Naturals

Max Muscle Sports Nutrition

MET-Rx Engineered Nutrition

Metagenics

Mountain Rose Herbs

MRI

MRM

Myogenix

Natrol

Natura Health Products

Naturade Operating Corporation

Natural Organics

Nature’s Answer (Greens Today, Tru Cleanse, etc.)

Nature’s Best

Nature’s Bounty

Nature’s Herb Company

Nature’s Plus

Nature’s Sunshine Products

Nature’s Way Products

Naturemed

Navitas Naturals

New England Greens

Nu Skin Enterprises

NuCare International

Nutraceutical Corporation

Nutri-Well International

Nutri-West

NutriBiotic

Nutricologiy

Optimum Nutrition

Organic By Nature

Organic India USA

Ortho Molecular Products

Promax Nutrition Corporation

ProSource

Pure Planet Products

Quick Trim

R-U-VED

Raw Indulgence

ReNew Life Formulas

Rexal Sundown

Robbins Research International

Self Health Resource Center (Dr. Clark Store)

Seychelles Organics

Sonne’s Organic Foods

Sunfood Superfoods

Sunrider International

Sunsweet Growers

Sunwarrior

Supreme Protein

Symmetry Corporation

Tao of Wellness

The Clean Program Corp.

The Synergy Company

Trace Minerals Research

TRC Nutritional Laboratories

TriVita

Ultimate Nutrition

United Herbal Sciences

United States Nutrition

Vega (Sequel Naturals)

Vibrant Health

Visual Sciences

Vital Pharmaceuticals

Vitamin Power

Vitamin Research Products

Vitamin Shoppe

VitaTech International

Vitonomy

Wellness Watchers Global

WellNX Life Sciences

Western Botanicals

Wholistic Botanicals

Windmill Health Products

World Health Products

Yerba Prima

A Few Distributors:

Amazon.com

Drugstore.com

Pureformulas.com

Supplementwarehouse.com

DPS Nutrition

iHerb

GNC

Swanson Health Products

Vitacost.com

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

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The products and substances presented on this Site have not been thoroughly assessed or certified by the United States Food and Drug Administration (FDA) or any analogous international agency. Thus, potential risks could be identified through comprehensive testing. The information does not encapsulate all possible applications, cautionary measures, interplays, or adverse repercussions. If classified as nutritional or dietary supplements, these substances are not asserted to diagnose, treat, alleviate, or prevent any disease, condition, or disorder.

Certain materials may be categorized as prescription drugs or controlled substances in some jurisdictions. Considering the global accessibility of the information propagated via the Z Natural Foods website, we do not offer legal or medical counsel relevant to any specific consumer. We recommend that consumers consult local legal advisors and/or healthcare practitioners before purchasing products and/or services from the Z Natural Foods website.

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Cautionary Note: Our products are not intended for consumption by pregnant or breastfeeding women. If you are under any prescription medication, using hormone-regulating supplements such as anabolic steroids or hormone replacement therapy, or have hormone-responsive diseases or conditions such as breast or prostate cancer, benign prostatic hypertrophy, or thyroid disease, it is crucial to consult your healthcare professional before using ZNF products.

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When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

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PRODUCT WARRANTY DISCLAIMERS: Z NATURAL FOODS (ZNF) UNEQUIVOCALLY DISCLAIMS ALL WARRANTIES AND LIABILITY RELATED TO ANY PRODUCTS, EXCEPT AS EXPRESSLY STATED OTHERWISE IN THIS AGREEMENT. THIS DISCLAIMER ENCOMPASSES, BUT IS NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION WITH ALL CONTENT, PRODUCTS, AND SERVICES OFFERED. ZNF SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE ANY PRODUCT, SERVICE, OR CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REPRESENTATIONS AND WARRANTIES BY YOU: YOU HEREBY REPRESENT AND WARRANT THAT YOU POSSESS THE LEGAL AUTHORITY AND CAPACITY TO AGREE TO AND UPHOLD THE TERMS OF THIS AGREEMENT. IF YOU ARE UNDER 18 YEARS OF AGE, YOU CONFIRM THAT A PARENT OR LEGAL GUARDIAN HAS AGREED TO THESE TERMS ON YOUR BEHALF. YOU WARRANT THAT ALL INFORMATION YOU PROVIDE TO ZNF IS ACCURATE, CURRENT, AND COMPLETE. YOU FURTHER WARRANT THAT YOU OWN OR HOLD SUFFICIENT RIGHTS TO MEET YOUR OBLIGATIONS UNDER THIS AGREEMENT AND THAT YOUR USE OF ZNF IS LAWFUL IN ALL JURISDICTIONS WHERE YOU ACCESS OR USE THE SERVICES.

DISCLAIMER OF WARRANTIES FOR SITE AND PRODUCTS: YOU ACKNOWLEDGE THAT YOUR USE OF ZNF SERVICES AND CONTENT IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ZNF DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ZNF MAKES NO WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT RESULTS WILL BE EFFECTIVE, ACCURATE, OR RELIABLE, OR THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS. ALL MATERIALS AND CONTENT ON ZNF SITES AND PRODUCTS ARE PROVIDED "AS IS." ZNF EXPLICITLY DISCLAIMS ALL WARRANTIES, BOTH EXPRESS AND IMPLIED, RELATING TO THE MATERIALS, CONTENT, AND PRODUCTS. NO WARRANTY IS MADE REGARDING THE QUALITY, ACCURACY, TIMELINESS, USEFULNESS, COMPLETENESS, OR RELIABILITY OF MATERIALS. ZNF DOES NOT GUARANTEE THAT ITS SITES OR PRODUCTS WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ZNF ALSO DISCLAIMS ANY WARRANTIES FOR THE SUCCESSFUL RESULTS OF FOLLOWING ANY INSTRUCTIONS, GUIDANCE, OR RECIPES PROVIDED IN THE MATERIALS.

ENFORCEABILITY OF THIRD-PARTY INDEMNIFICATION: THE INDEMNIFICATION PROVISIONS SET FORTH IN THIS AGREEMENT EXTEND RIGHTS AND PROTECTIONS TO ZNF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AND ANY THIRD-PARTY INFORMATION PROVIDERS. EACH SUCH ENTITY OR INDIVIDUAL MAY ASSERT AND ENFORCE THESE RIGHTS OF INDEMNIFICATION DIRECTLY AGAINST YOU.

UNDER NO CIRCUMSTANCES SHALL ZNF BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE, SERVICES, CONTENT, OR ANY PRODUCTS OR INFORMATION PROVIDED BY ZNF OR ITS SERVICE PROVIDERS. THIS EXCLUSION OF LIABILITY INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM BREACH OF CONTRACT, AMERICANS WITH DISABILITIES ACT (ADA) ACCESSIBILITY ERRORS, MEDICAL EXPENSES, PERSONAL INJURY OR ILLNESS, AND ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, MEDICAL EXPENSES, OR LEGAL EXPENSES, REGARDLESS OF WHETHER ZNF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION APPLIES TO ALL CLAIMS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

MEDICAL DISCLAIMER AND HEALTH INFORMATION GUIDANCE

GENERAL INFORMATION DISCLAIMER: THE INFORMATION PROVIDED ON THE Z NATURAL FOODS WEBSITE IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. Z NATURAL FOODS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES RELATED TO THE EFFICACY, SAFETY, POTENCY, OR SUITABILITY OF ANY SPECIFIC NUTRIENT OR PRODUCT FOR PARTICULAR INDIVIDUALS OR CIRCUMSTANCES. THE APPLICABILITY OF INFORMATION MAY VARY AMONG INDIVIDUALS AND SHOULD NOT BE USED AS A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE.

CONSULTATION REQUIREMENT: YOU ARE URGED TO CONSULT WITH A QUALIFIED HEALTHCARE PROFESSIONAL PRIOR TO TAKING ANY DIETARY, NUTRITIONAL, HERBAL, OR HOMEOPATHIC SUPPLEMENT, CHANGING OR UNDERTAKING ANY NEW DIET, EXERCISE PROGRAM, OR SUPPLEMENTATION PROGRAM. THIS IS ESPECIALLY CRITICAL IF YOU ARE UNDER EIGHTEEN (18) YEARS OLD, PREGNANT, NURSING, OR HAVE EXISTING HEALTH PROBLEMS. YOUR PHYSICIAN OR HEALTHCARE PROFESSIONAL IS BEST EQUIPPED TO ASSESS THE SUITABILITY OF ANY DIET OR EXERCISE PROGRAM FOR YOUR PERSONAL NEEDS.

CAUTION AGAINST DISREGARDING PROFESSIONAL ADVICE: DO NOT IGNORE OR DELAY OBTAINING PROFESSIONAL MEDICAL ADVICE BECAUSE OF INFORMATION YOU HAVE READ ON THE ZNF WEBSITE OR FROM COMMUNICATION WITH US. IF YOU HAVE OR SUSPECT YOU HAVE A MEDICAL PROBLEM, PROMPTLY CONTACT YOUR HEALTHCARE PROVIDER. ZNF DOES NOT ENDORSE OR VALIDATE ANY SPECIFIC TESTS, SCIENTIFIC STUDIES, PHYSICIANS, PRODUCTS, PROCEDURES, OPINIONS, OR OTHER INFORMATION THAT MAY BE MENTIONED ON THE SITE. USE OF ANY INFORMATION PROVIDED ON THE SITE IS SOLELY AT YOUR OWN RISK.

FDA DISCLAIMER AND PRODUCT INFORMATION: INFORMATION, PRODUCTS, DESCRIPTIONS, CLAIMS, REVIEWS, AND TESTIMONIALS PRESENTED ON THIS SITE HAVE NOT BEEN EVALUATED BY ZNF OR THE U.S. FOOD AND DRUG ADMINISTRATION (FDA). THEY ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION. ALWAYS CONSULT WITH A HEALTHCARE PROFESSIONAL BEFORE USING ANY PRODUCTS, INITIATING A DIET, EXERCISE, OR SUPPLEMENTATION PROGRAM, OR IF YOU HAVE OR SUSPECT YOU HAVE A HEALTH ISSUE.

SAFETY AND WELL-BEING EMPHASIS: Z NATURAL FOODS EMPHASIZES THE IMPORTANCE OF YOUR SAFETY AND WELL-BEING AND RECOMMENDS CONSULTING A QUALIFIED PROFESSIONAL FOR ANY HEALTH CONCERNS LASTING MORE THAN TWO WEEKS. ALWAYS INFORM YOUR HEALTHCARE PROVIDER OF ANY SUPPLEMENTAL NUTRITION YOU ARE TAKING AND NEVER DISCONTINUE ANY MEDICATION WITHOUT PRIOR CONSULTATION WITH YOUR PHYSICIAN. INDIVIDUAL RESULTS MAY VARY, AND YOU SHOULD BE CAUTIOUS OF ANY CLAIMS OF GUARANTEED IMPROVEMENTS IN HEALTH.

THE INFORMATION PROVIDED HEREIN IS DESIGNED TO SUPPORT, NOT REPLACE, THE RELATIONSHIP BETWEEN A PATIENT AND THEIR PHYSICIAN OR OTHER HEALTHCARE PROFESSIONALS. Z NATURAL FOODS STRONGLY ENCOURAGES YOU TO MAKE HEALTHCARE DECISIONS BASED UPON YOUR RESEARCH AND IN PARTNERSHIP WITH QUALIFIED HEALTHCARE PROFESSIONALS.

Product Terms and Conditions

Product Information and Updates: Z Natural Foods (ZNF) regularly reviews and updates its Foods Policy and product information. Despite efforts to ensure accuracy, there may occasionally be inaccuracies or errors in product descriptions, photos, labeling, nutrition facts, nutritional potency, or claims. ZNF reserves the right to discontinue or limit products at any time and to modify prices and promotions without notice. We strive to ensure the accuracy and reliability of information on our site and service and welcome user feedback regarding errors or misrepresentations.

Product Availability and Pricing: All products offered by ZNF are subject to availability. ZNF reserves the right to refuse or cancel orders due to incorrect product quantity, price, or information, thereby absolving itself of any liability. In the event an order is canceled after your account has been charged, ZNF will issue a credit to the account in the amount of the charge.

Authorized Distributor and Warranty Policy: ZNF is committed to providing high-quality and reliable products and thus maintains a network of authorized dealers. Warranties are only honored for items purchased from ZNF or an authorized ZNF dealer and require valid receipt or proof of purchase. Warranties are void for products purchased from unauthorized dealers or if the product's original label has been removed or altered. Customers are urged to verify authorized dealers to ensure product quality and validity of warranties.

In summary, ZNF endeavors to provide accurate and up-to-date product information and maintain authorized distribution channels to ensure product quality and safety. We encourage customers to report any issues and to purchase from authorized channels to guarantee the validity of product warranties. Your continued support and feedback are invaluable to our mission of providing quality products and services.

Terms of Payment and Account Responsibilities

Purchasing Terms: ZNF, or its authorized service provider, facilitates all e-commerce transactions under this agreement. ZNF is not responsible for goods or services procured through external websites or pages, even if linked to our site. You must report any product issues for support within a 30-day period. The sole remedy for product issues and the maximum liability of ZNF will be the amount you paid for the product.

Acknowledgment of Payment Terms: You acknowledge Z Natural Foods' right to charge for its services and that it may change fees at its discretion. If your account or membership is terminated due to a breach of the Agreement, you are not entitled to any refund of prepaid fees or payments. By purchasing or using ZNF credits or making direct payments, you commit to comply with our payment terms, as set by ZNF.

Payment Procedures: Payment is required before acceptance or shipment of an order unless otherwise agreed by ZNF. Payments may be made via credit card, money order, wire transfer, or other prearranged methods, subject to credit approval. Invoices are due within the specified period, and ZNF may invoice parts of an order separately. Price quotations are valid for the period stated, and all orders are only binding upon ZNF's acceptance.

Order Acceptance and Limitations: An order confirmation does not signify our acceptance of your order or represent a binding offer to sell. We reserve the right to accept or decline your order up to the point of delivery. We may limit the quantity of your order and will notify you of such actions. Orders over $500.00 require pre-approval with an acceptable payment method as per our credit and fraud prevention policy. We reserve the right to refuse, cancel, or seek the return of products not meeting these conditions.

Taxes and Shipping Charges: You are responsible for all taxes related to the sale or use of our products. Taxes and shipping charges will be listed separately on the invoice. Without a valid tax exemption certificate, you are responsible for all sales and other taxes tied to the order, except for ZNF's franchise or net income taxes. Multiple items in an order may be shipped separately, depending on availability.

Password Security and Account Usage: You will select a password upon registration. You must maintain the confidentiality of your password and not use another member's account, username, or password, nor disclose your password to third parties. You must immediately notify ZNF of any unauthorized account usage or password breach. You are solely responsible for all activities conducted through your account.

Accessibility Commitment. At ZNF, we aim to make our products accessible to everyone, including individuals with disabilities. We prioritize digital inclusion by adhering to the W3C WCAG V2.1 Level A.A. guidelines in the design and development of our products. To ensure accessibility, we routinely audit our products using assistive technology, such as screen reading software (JAWS, NVDA, VoiceOver, and TalkBack) internally and through third-party evaluations. For further information, please refer to our Accessibility Statement.

Title; Risk of Loss. The risk of loss passes from Z Natural Foods to the Customer upon shipment from Z Natural Foods’ facility. Loss or damage that occurs during shipping by a carrier selected by Z Natural Foods is Z Natural Foods’ responsibility. Loss or damage during shipping by a carrier selected by the Customer is the Customer’s responsibility. The title to the software will remain with the applicable licensor(s).

TERMS AND CONDITIONS FOR PROMOTIONS AT Z NATURAL FOODS

PROMOTION OVERVIEW: Z NATURAL FOODS (ZNF) MAY ENGAGE IN VARIOUS PROMOTIONS, INCLUDING COUPONS, CONTESTS, SWEEPSTAKES, SALES, AUCTIONS, DISCOUNTS, AND SPECIAL OFFERS (COLLECTIVELY, "PROMOTIONS") THROUGH ITS SITE OR AFFILIATED COMMUNITY SITES. THESE PROMOTIONS ARE MEANT TO PROVIDE VALUE AND ENGAGEMENT FOR CUSTOMERS.

ADDITIONAL TERMS FOR PROMOTIONS: EACH PROMOTION MAY HAVE ITS OWN UNIQUE SET OF ADDITIONAL TERMS ("ADDITIONAL TERMS") WHICH CAN BE PROVIDED TO PARTICIPANTS. THESE ADDITIONAL TERMS ARE INTEGRAL TO THIS AGREEMENT AND MUST BE REVIEWED AND ADHERED TO BY PARTICIPANTS. YOUR PARTICIPATION IN ANY PROMOTION CONSTITUTES YOUR AGREEMENT TO THESE ADDITIONAL TERMS.

RESERVATION OF RIGHTS: ZNF RESERVES THE EXCLUSIVE RIGHT TO MODIFY, CANCEL, OR AMEND ANY PROMOTION, INCLUDING TERMS AND CONDITIONS, COUPONS, DISCOUNTS, OR OFFERS, AT ANY TIME AND FOR ANY REASON WITHOUT PRIOR NOTICE. ZNF ALSO RETAINS THE RIGHT TO DISQUALIFY OR WITHDRAW ANY PROMOTIONAL OFFER AT ITS SOLE DISCRETION.

ELIGIBILITY: PARTICIPATION IN PROMOTIONS IS OPEN TO INDIVIDUALS WHO LEGALLY CAN ENTER INTO BINDING CONTRACTS PER APPLICABLE LAWS. EMPLOYEES OF ZNF AND THEIR IMMEDIATE FAMILY MEMBERS MAY BE EXCLUDED FROM PARTICIPATION. EACH PROMOTION MAY DEFINE ITS ELIGIBILITY CRITERIA.

PROMOTION PERIOD: EACH PROMOTION WILL OCCUR DURING A SPECIFIED PERIOD, AS INDICATED IN ITS ADDITIONAL TERMS. ZNF MAY ALTER THE DURATION OF A PROMOTION AT ITS DISCRETION.

PARTICIPATION AND ENTRY: TO PARTICIPATE, FOLLOW THE INSTRUCTIONS SPECIFIED IN THE PROMOTION DETAILS. ANY INCOMPLETE, LATE, OR NON-COMPLIANT ENTRIES MAY BE DISQUALIFIED.

PRIZES AND REDEMPTION: SPECIFIC DETAILS ABOUT PRIZES, INCLUDING THEIR NATURE, VALUE, AND ANY TERMS FOR REDEMPTION, WILL BE OUTLINED FOR EACH PROMOTION. PRIZES ARE NON-TRANSFERABLE AND MUST BE ACCEPTED AS AWARDED. TAXES AND FEES ASSOCIATED WITH PRIZE REDEMPTION ARE THE WINNER'S SOLE RESPONSIBILITY.

WINNER SELECTION AND NOTIFICATION: WINNERS WILL BE CHOSEN AS PER THE STATED METHOD IN EACH PROMOTION AND NOTIFIED ACCORDINGLY. FAILURE TO RESPOND, CLAIM A PRIZE, OR COMPLY WITH REQUIREMENTS MAY RESULT IN FORFEITURE.

GENERAL CONDITIONS: PARTICIPANTS MUST ADHERE TO ALL FEDERAL, STATE, AND LOCAL LAWS. ZNF RESERVES THE RIGHT TO DISQUALIFY PARTICIPANTS WHO ENGAGE IN FRAUDULENT OR UNFAIR PRACTICES.

LIMITATION OF LIABILITY: ZNF WILL NOT BE LIABLE FOR ERRORS, OMISSIONS, INTERRUPTIONS, DELETIONS, DEFECTS, DELAYS, OR ANY FAILURE TO CONDUCT PROMOTIONS AS PLANNED. ZNF MAY CANCEL OR MODIFY PROMOTIONS DUE TO UNFORESEEN CIRCUMSTANCES.

PRIVACY: PARTICIPATION CONSTITUTES AGREEMENT TO THE COLLECTION AND USE OF PERSONAL INFORMATION AS PER ZNF'S PRIVACY POLICY AND PROMOTION-SPECIFIC TERMS.

BY ENGAGING IN PROMOTIONS, PARTICIPANTS AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING ALL SPECIFIC ADDITIONAL TERMS FOR EACH PROMOTION. NON-COMPLIANCE WITH ANY OF THESE TERMS MAY RESULT IN DISQUALIFICATION AND FORFEITURE OF ANY PRIZES OR BENEFITS.

ENTIRE AGREEMENT AND GOVERNING LAW

ENTIRE AGREEMENT CLAUSE: THIS AGREEMENT REPRESENTS THE FULL AND COMPLETE UNDERSTANDING BETWEEN YOU, THE USER, AND Z NATURAL FOODS (ZNF) CONCERNING THE USE OF THE ZNF WEBSITE AND SERVICES. IT CONSTITUTES THE ENTIRE AGREEMENT BETWEEN YOU AND ZNF AND SUPERSEDES ALL PRIOR OR CONTEMPORANEOUS WRITTEN OR ORAL AGREEMENTS, COMMUNICATIONS, AND PROPOSALS RELATIVE TO THE ZNF WEBSITE AND SERVICES. A PRINTED VERSION OF THIS AGREEMENT AND ANY ELECTRONIC NOTICES SHALL BE ADMISSIBLE IN JUDICIAL OR ADMINISTRATIVE PROCEEDINGS BASED UPON OR RELATING TO THIS AGREEMENT TO THE SAME EXTENT AS OTHER BUSINESS DOCUMENTS ORIGINALLY GENERATED AND MAINTAINED IN PRINTED FORM. BOTH PARTIES EXPRESSLY DESIRE THAT THIS AGREEMENT AND ALL RELATED DOCUMENTS BE WRITTEN IN ENGLISH AND THAT THE LANGUAGE OF THIS AGREEMENT SHALL PREVAIL IN THE EVENT OF ANY CONFLICT OR DISCREPANCY.

GOVERNING LAW: THIS AGREEMENT, INCLUDING ALL TERMS CONTAINED HEREIN, SHALL BE GOVERNED AND INTERPRETED IN ACCORDANCE WITH THE LAWS OF THE STATE OF FLORIDA, EXCLUDING ITS CONFLICT OF LAWS RULES. BY ENTERING INTO THIS AGREEMENT, YOU WAIVE ANY AND ALL OBJECTIONS TO THE EXERCISE OF JURISDICTION OVER YOU BY SUCH COURTS AND THE VENUE IN SUCH COURTS.

Dispute Resolution, Binding Arbitration, Waiver of Class Action Rights, Severability, and Legal Rights Agreement.

PLEASE READ CAREFULLY. THIS SECTION SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Inauguration of Preliminary Dispute Resolution Process: Z Natural Foods prioritizes customer satisfaction and urges you to initially approach our Customer Care team with any concerns regarding Services, as many issues are typically resolved promptly through these initial discussions. To expedite resolution and reduce associated costs of any potential Dispute (defined hereafter), both parties agree first to undertake a sixty (60) day period of informal negotiation, known as the "Initial Dispute Resolution Period," beginning upon receipt of a written Dispute notice from the other party. Notices from you should be directed to legal@znaturalfoods.com, and we will send our notices to the email address you have provided.

A valid Dispute notice initiating the Initial Dispute Resolution Period must include (a) a "Notice of Dispute" in the subject line; (b) a comprehensive description of the claim or dispute and relevant circumstances; (c) the date the Dispute arose; (d) the specific remedy or resolution being sought; and (e) the name, email, and physical address of the party initiating the Dispute. This period will feature a conference aimed at amicably resolving the dispute, requiring your personal (or telephone/video conference) attendance, with optional participation from your counsel. Unless otherwise agreed, each Dispute will be addressed in an individualized conference. Compliance with this informal resolution process is a mandatory condition precedent to any subsequent arbitration or litigation.

The statutes of limitations and any filing deadlines related to the Dispute will be tolled during the Initial Dispute Resolution Period. Failure to engage in this required informal negotiation process may result in judicial intervention to halt any further arbitration or litigation related to the Dispute. Furthermore, the arbitration provider is directed to refuse the administration or charging of fees for any arbitration that breaches the terms of this process, except where such refusal is prohibited by law.

Acknowledgment of Interstate Commerce and Governing Law: The parties recognize that the Terms set forth are part of a transaction affecting interstate commerce. Accordingly, any arbitration conducted pursuant to these Terms of Use (TOU) shall be regulated by the Federal Arbitration Act (9 U.S.C., Sections 1-16). Both parties—You and Z Natural Foods (ZNF)—agree that any dispute, claim, or controversy arising after the effective date of these Terms, including but not limited to those stemming from these TOUs or your use of the Services ("Dispute"), shall be definitively resolved through binding arbitration, except as explicitly exempted in the section titled "Exceptions to Binding Arbitration."

Initiation of Binding Arbitration: Should a Dispute persist beyond the Initial Dispute Resolution Period, and any further discussion or negotiation, either party may initiate binding arbitration. This arbitration shall be conducted according to the Comprehensive Arbitration Rules and Procedures of JAMS, including any applicable Expedited Procedures, unless it constitutes a Mass Arbitration to be conducted before NAM, as explicitly defined previously. The relevant JAMS procedural guidelines can be accessed via their website.

In the instance where JAMS is unavailable to administer the arbitration, either party may present the Dispute to another recognized national arbitration entity that manages disputes in a manner substantially similar to the Expedited Procedures of the JAMS Comprehensive Arbitration Rules. Potential alternatives include but are not limited to the American Arbitration Association (AAA), FORUM, or any other platform jointly sanctioned by You and Z Natural Foods. In the event of any discrepancy between the chosen Arbitration Administrator's rules and this Arbitration Agreement, the terms of this Arbitration Agreement shall prevail. Arbitrators selected to resolve the Dispute must be duly licensed legal practitioners in the state of the arbitration. They should possess in-depth knowledge of the substantive laws relevant to the Dispute.

Decisiveness and Confidentiality of Arbitration Outcome: The verdict delivered by the arbitrator(s) shall be conclusive, compelling both parties and may be transformed into a judicial decree in any court with appropriate jurisdiction. Both parties undertake to preserve the confidentiality of the arbitration process and its results, except where disclosure is mandated by legal obligation or is imperative for the implementation or facilitation of the arbitration. This confidentiality commitment encompasses all facets of the arbitration, including its occurrence, discussions, and the resultant award, except when an authoritative legal directive necessitates disclosure.

Arbitration Rights and Obligations: The parties to this agreement, herein identified as the "Customer" (inclusive of Reseller, Wholesaler, Consumer, and/or Website Visitor) and "Z Natural Foods" (encompassing its assignees, agents, employees, consultants, independent contractors, officers, parent companies, sister companies, directors, shareholders, subsidiaries, members, affiliates, predecessors, successors, suppliers, and licensors, collectively known as "Service Providers"), mutually acknowledge the right and retain the authority to require that any Dispute of any nature, arising at any time, be resolved exclusively through binding arbitration. This encompasses a comprehensive range of disputes, including those arising from contractual agreements and tortious conduct, as well as statutory, common law, intentional tort, and equitable claims. Either party may invoke the binding arbitration process at any suitable time following the established protocols.

Commencing Arbitration: Upon the conclusion of the Initial Dispute Resolution Period, any party electing to initiate arbitration shall provide a formal written demand to the opposing party and submit the same to the agreed-upon arbitration provider. Parties initiating arbitration against ZNF must direct their written demands to Z Natural Foods, LLC., with attention to General Counsel, at the designated address. By submitting a demand for arbitration, the initiating party and its legal counsel certify that after a reasonable inquiry, they ascertain that (i) the arbitration is initiated in good faith and not for purposes of harassment or undue delay; (ii) the claims presented are supported by existing law or a well-founded argument for the modification or establishment of new legal principles; (iii) factual assertions are, or upon reasonable investigation will likely be, supported by evidence; and (iv) all preliminary requirements, including the Initial Dispute Resolution Period, have been met.

Both parties shall engage in all necessary procedures and execute all relevant documents to conduct the arbitration proceedings as stipulated herein effectively. The designated arbitrator will have the authority to address and make rulings on pertinent dispositive motions within the arbitration, such as motions for judgment on the pleadings, summary judgment, or partial summary judgment.

All involved, including the Arbitration Administrator, arbitrators, and the disputing parties, aim to conclude arbitration proceedings within 180 days from the initiation of the claim, to the extent feasible. Confidentiality throughout the arbitration process is imperative and shall be maintained by all involved parties, except where disclosure is necessitated within the ordinary course of business or as mandated by law. The provisions of this confidentiality clause are to be interpreted in a manner that preserves and protects the sanctity and privacy of the arbitration process. Both parties recognize the transaction's impact on interstate commerce and affirm that this Arbitration Agreement and the resultant proceedings are governed by the Federal Arbitration Act (Title 9 of the U.S. Code). In circumstances where federal law is not pertinent, unenforceable, or void, the laws of the State of Florida shall apply.

Designation of Venue and Arbitration Procedure: For U.S. residents, arbitration hearings shall be held within the county of your residence or at another mutually consented location. Non-U.S. residents shall attend arbitration hearings in Palm Beach County, Florida, United States, or another mutually agreed location. Should the amount in dispute for any claim or counterclaim not exceed $25,000, the resolution process shall primarily involve the submission of documents unless the arbitrator, at their discretion, calls for an in-person hearing. You and Z Natural Foods (ZNF) reserve the right to participate in in-person hearings remotely, except where the arbitrator specifies otherwise. All arbitration proceedings shall be conducted in English.

Unless otherwise dictated by the arbitration agreement, both parties hereby submit to the exclusive jurisdiction and venue of state or federal courts located in Palm Beach County, Florida, for any disputes ineligible for arbitration, with the exception of disputes qualifying for small claims court proceedings, which may be initiated in the county of your residency. Both parties waive any objections to jurisdiction, venue, or inconvenient forum in these matters.

Arbitration will be conducted before a single neutral arbitrator, focusing exclusively on the dispute between you and Z Natural Foods. The arbitration will occur in English in Palm Beach County, Florida, whether in person, via telephone, or through video conference, depending on what is agreed upon by both parties or as determined necessary by the arbitrator. The arbitration process will be dedicated to a timely and efficient exchange of necessary documents.

Small Claims Court Alternative: Both parties maintain the option to pursue relief for disputes or claims within the jurisdictional limits of small claims court. In the event arbitration is initiated prior to the formal appointment of an arbitrator, either party may opt for the dispute to be resolved in small claims court by providing written notice to the opposing party and the arbitration provider. Upon receipt of such notice, the arbitration provider may close the case, and neither party will be obligated to pay filing fees. Any disagreement over the appropriateness of small claims court jurisdiction shall be determined by the small claims court or another court with competent jurisdiction, not the arbitrator.

Authority and Resolution of Arbitrator: The arbitrator is tasked with providing both parties with a written, final, and binding decision. Upon request, the arbitrator will furnish a statement detailing the reasons behind the decision. The arbitrator is bound to follow applicable law in making their decision. The decision or award rendered by the arbitrator may be formalized as a judgment in any court with appropriate jurisdiction. Both parties agree to respect and adhere to the arbitrator's decision as the conclusive resolution of the dispute.

Arbitrator's Authority and Scope Determination: The arbitrator is vested with the exclusive responsibility to delineate the scope and applicability of this arbitration agreement, including ascertaining whether a particular Dispute falls within the purview of arbitration. The arbitrator holds sole jurisdiction over addressing issues related to the arbitration agreement's validity, enforceability, or extent. Moreover, the arbitrator is empowered to provide any remedy or relief that would be available in a court, pursuant to legal or equitable principles, including but not limited to injunctive relief and the issuance of damages.

Cost and Fee Allocation: Both parties' rights to recoup attorneys' fees, costs, and arbitration fees arising from disputes under this Agreement are contingent upon the prevailing laws and any pertinent arbitration rules. The Arbitration Administrator will stipulate the exact fees and expenses incurred throughout the arbitration, adhering to any restrictions laid down by applicable law. The Arbitration Administrator is also tasked with determining the appropriate costs of any arbitration you initiate, ensuring that such costs remain within any legal boundaries set for fees and expenses under this Agreement.

Each party shall typically bear their own costs for attorneys', experts', and witnesses' fees, irrespective of the arbitration's outcome, unless otherwise dictated by law. This equitable stance is designed to foster a fair dispute-resolution environment. However, in cases where one party presents claims, defenses, or procedural strategies that are clearly unfounded, malicious, harassing, or frivolous, the other party may petition the arbitrator for an award of attorneys' fees and related costs. The arbitrator's decision to grant such fees and costs will be discretionary, grounded in the specifics of the case, applicable laws, and the rules established by the JAMS.

Configuration of Mass Arbitration with NAM: Notwithstanding any previous agreements to utilize JAMS for arbitration proceedings and acknowledging the specified exceptions within the "Exceptions to Binding Arbitration" section, if there arises a scenario where twenty-five (25) or more arbitration demands related by similar subject matter or shared legal or factual issues are presented by the same or coordinated counsel, such an instance shall constitute a "Mass Arbitration." In such cases, it is agreed that Mass Arbitration will not be governed by JAMS Rules nor administered by JAMS. Rather, such proceedings shall be administered by National Arbitration and Mediation (NAM), a recognized arbitration entity, and will be subject to the prevailing NAM Rules, specifically excluding any rules that facilitate class-wide arbitration ("NAM Rules"), available through NAM's official resources. Both parties agree to conform to the specific Mass Filing Supplemental Dispute Resolution Rules and Procedures set forth by NAM for Mass Arbitration. Before commencing any Mass Arbitration with NAM, the parties will collectively inform NAM of their intent to engage in these specific protocols. Each individual claim within the Mass Arbitration must be submitted in accordance with the forms and directives established by NAM. If either party fails to proceed with a Mass Arbitration or adhere to its protocols, the other party retains the right to petition NAM for enforcement orders to facilitate the administration of the Mass Arbitration. All related arbitration within the Mass Arbitration and associated arbitration fees shall be deferred pending the resolution of these enforcement measures. In instances where the Mass Arbitration procedures are found invalid or if NAM declines administration, the disputes constituting the Mass Arbitration will be managed by the American Arbitration Association (AAA) consistent with the Dispute Resolution terms of this Agreement.

Management and Efficiency in Mass Arbitration: Both parties shall engage collaboratively in the Mass Arbitration proceedings to ensure a streamlined and cost-effective approach. This cooperative effort includes (1) the designation of a Procedural Arbitrator responsible for the efficient orchestration of the Mass Arbitration, including the decision-making on any party's proposals aimed at enhancing the arbitration process in the absence of mutual agreement, and (2) the formulation of an expedited schedule for the arbitration proceedings. These steps are designed to expedite the resolution process and minimize the costs and complexities typically associated with Mass Arbitration.

Class and Collective Action Exclusion: To the fullest extent allowed by applicable law, the parties, designated as "You" and "Z Natural Foods (ZNF)," hereby mutually agree to exclusively resolve any disputes on an individual basis exclusively, expressly renouncing participation in any class action, collective action, or class arbitration. Prohibition on Class Proceedings: Both parties distinctly concur that all claims or disputes shall be brought by either party solely in their individual capacity and not as a plaintiff or member in any purported class, collective, or representative proceeding. Additionally, the arbitrator is not authorized to combine multiple individual claims or oversee any form of collective or class proceedings unless expressly agreed upon by both parties. Should You contravene these terms by initiating a class or representative action against ZNF, You will be liable to compensate ZNF $500 daily until such action is retracted and will be responsible for all related costs and legal fees incurred by ZNF. The stipulations of this binding arbitration remain valid and enforceable.

Jury Trial Waiver: By agreeing to these Terms of Use (TOU), both You and ZNF deliberately waive the right to a trial by jury in any judicial proceedings and forgo any right to participate in class actions. This Agreement is regulated and interpreted under the Federal Arbitration Act. An exception to this agreement allows You and ZNF to pursue resolution in a small claims court for disputes falling within that court's jurisdiction. In instances where either party fails to adhere to the agreed binding arbitration after a legitimate request, the non-complying party will bear all costs and expenses incurred by the other party in enforcing this arbitration provision.

Prescriptive Period for Commencement of Actions: Notwithstanding any contrary statute or law, it is mutually acknowledged and agreed that any claim or cause of action arising out of or related to the use of the Services or adherence to these Terms must be initiated within one (1) year from the date such claim or cause of action arose. Failure to initiate within this timeframe will result in the permanent waiver and forfeiture of said claim or cause of action. This one-year limitation period is equally applicable and extends to any arbitration proceedings that may be initiated pursuant to this Agreement. Moreover, the stipulations and obligations under this Arbitration Agreement shall persist and remain binding on both parties beyond any termination, modification, expiration, or discontinuation of the contractual relationship between You and Z Natural Foods.

Arbitration Procedure and Enforceability: Should any segment of this Dispute Resolution and Arbitration Section be found unenforceable or invalid by a court or arbitrator with proper jurisdiction, that particular provision will be severed from this section. The remaining provisions of the Arbitration Section shall persist and remain in full force and effect, thereby continuing the arbitration agreement. Both parties explicitly renounce any right to consolidate individual proceedings or to engage in any class action lawsuit, collective action, or act in the capacity of a private attorney general in arbitration. Notwithstanding these stipulations, if the ban against class or collective actions is found unenforceable for a specific claim or request for relief after all appeals are exhausted (or the decision is deemed final), then that particular claim or request for relief will be stayed, and directed to a court of competent jurisdiction, while all other claims or requests for relief shall proceed through arbitration.

Opt-Out Option: You are afforded a 30-day period to opt out of the arbitration and class action waiver provisions delineated herein. To exercise this option, you must deliver a clear and written notice of your decision to opt-out by emailing legal@znaturalfoods.com within thirty (30) days following your initial use of the Service or from the effective date of the first set of Terms containing the Arbitration and Class Action and Class Arbitration Waiver provisions. Failure to communicate your decision to opt-out within this specified period will be interpreted as your consent to resolve disputes under the terms of these arbitration provisions. Successfully opting out ensures that the arbitration and class action waiver provisions bind neither you nor Z Natural Foods.

Scope and Enforceability of Arbitration Agreement: This Arbitration Agreement encompasses all disputes, controversies, or claims arising between the Parties, whether based on contract, tort, or any other theory of liability. This includes, without limitation, disputes regarding breach of express or implied warranties, unmet contractual obligations, fraudulent inducement, incomplete mutual agreements, deceptive practices, misrepresentations, communication failures, as well as infractions of laws, precedents, or principles of fairness and equity. The Agreement remains in force and effect for all matters arising from or related to the usage of the Site, Services, and Service Providers, as well as any transactions or interactions with the Company, even after the settlement of accounts or termination of service use.

Exceptions to Binding Arbitration: While there is a mutual commitment to resolve disputes by arbitration, both parties acknowledge the right to seek court intervention in the following specific circumstances:

Provisional Remedies: In anticipation or during the course of arbitration proceedings, either party is permitted to seek interim or provisional relief from a court of competent jurisdiction. Such relief is sought to support the arbitration or to enforce compliance with the Initial Dispute Resolution Period, subject to the forum selection clauses outlined herein.

Intellectual Property and Confidentiality Disputes: Both parties reserve the right to pursue litigation in state or federal courts for disputes specifically arising from allegations of intellectual property infringement or misappropriation, including but not limited to patent infringements, copyright violations, trademark infringements, and trade secret misappropriations. This right to litigate is notwithstanding any other clause in this agreement and is subject to the forum selection clauses identified below. This exception ensures that disputes necessitating specialized legal expertise, particularly in the realm of intellectual property and confidentiality, are adjudicated in appropriate legal forums.

Product Diversion and Controlled Resale of ZNF Products

Compliance and Personal Use Agreement. Customers acknowledge and agree to abide by all applicable laws and regulations of the various states and of the United States. Customers represent and warrant that they are purchasing Z Natural Foods (ZNF) products solely for personal use and not for the purpose of resale.

Authorized Resale Restrictions. The resale of ZNF products is strictly limited to our designated authorized retail partners. No other parties may engage in the sale of ZNF products or purchase products from ZNF.com or through an authorized retail partner with the intention of reselling them. Without ZNF's express written consent, no person or entity is authorized to sell ZNF products on any e-commerce platform, including but not limited to Amazon, eBay, or Walmart. Authorized retail partners are required to refrain from selling ZNF products to any third party known or suspected of intending to resell them. In instances where an authorized retail partner is informed, either independently or by ZNF, of sales to an unauthorized reseller, the partner must immediately cease such transactions.

Product Handling and Storage. Authorized retail partners are obligated to adhere to all ZNF stipulations regarding handling and storage of products in accordance with Material Safety Data Sheets and other ZNF requirements. Products must be stored in secure, climate-controlled environments. In the interest of consumer safety, authorized retail partners are expected to fully cooperate with ZNF in any product recalls or dissemination of consumer safety information. Retail partners must also maintain operational customer service functions, including phone and email support, to address customer complaints, returns, and other service-related matters. Partners must represent ZNF products accurately using current product images and offerings. Unauthorized retailers are prohibited from using any ZNF copyrights or trademarks.

Packaging and Branding Compliance. Authorized retail partners are to sell ZNF products exclusively in their original packaging. Any form of relabeling, repackaging, or alteration to ZNF products or their packaging is strictly prohibited. Tampering with, altering, or removing any serial numbers, UPC codes, batch or lot codes, SKUs, or other identifiers on products or packaging is forbidden. Authorized retail partners must not modify any labels or literature accompanying ZNF products. ZNF trademarks, logos, icons, product names, taglines, and slogans are permitted only as explicitly authorized by ZNF. Retail partners must remove any ZNF trademarks upon request by ZNF and must not combine ZNF products with non-ZNF products in a way that implies endorsement or association by ZNF. With written consent from ZNF, certain authorized retail partners may be exempt from some of these restrictions for valid business reasons.

Quality Inspection and Reporting. Upon receipt of ZNF products, authorized retail partners are required to inspect the products for damage, defects, tampering, expiration, or other non-conformities. Defective products must not be sold and should be promptly reported to ZNF.

Unauthorized Resale and Warranty Voidance. ZNF does not support the unauthorized resale of its products. ZNF cannot ensure the quality of products sold by unauthorized sellers or through unauthorized channels. Customers are urged to purchase directly from ZNF or its authorized retail partners. ZNF explicitly disclaims any warranty or satisfaction guarantee for products purchased from unauthorized resellers. ZNF reserves the right to cancel orders, restrict future purchases from customers suspected of purchasing for resale purposes, or circumvent quantity limits through multiple accounts.

The section headings used in this TOU are for reference purposes only and do not form a part of this Agreement, nor shall any inference be drawn therefrom.

Limited License Provision. Subject to the terms outlined herein, Z Natural Foods (ZNF) maintains exclusive ownership or licensing rights over all content encompassed within the Services. This includes but is not limited to, text, graphics, designs, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively referred to as “Content”). Such Content is not only integral to the design, structure, selection, coordination, expression, “look and feel,” and arrangement of the Services but also protected under the relevant trade dress, copyright, patent, and trademark laws, as well as various other intellectual property rights and statutes pertaining to unfair competition.

ZNF hereby confers upon you a conditional, non-exclusive, non-transferable, and revocable license to access and utilize the Site, Service, and Content. This license is strictly limited to personal and non-commercial use in adherence to these Terms of Use (TOU) stipulations. It is important to note that this license does not convey any rights by implication, estoppel, or otherwise beyond those expressly provided within this TOU.

The user must acknowledge that ZNF retains the right to modify, suspend, or discontinue any part of the Services or its Content at any time, without notice for any reason, and without liability. Furthermore, ZNF is under no obligation to update, amend, or otherwise modify any Content or Services, and any such updates or modifications, if provided, will be at ZNF’s sole discretion. The use of the Services or Content for any purpose not expressly permitted in this TOU is strictly prohibited and may result in legal action.

You are solely responsible for providing all equipment and services (including, where necessary, telephone and internet access services) at Your own cost to access the Service.

No Content or material from this website may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted without the prior written permission of Z Natural Foods or the copyright owner.

Z Natural Foods permits You to display, copy, distribute, and download the materials on this Site for personal, non-commercial use only, provided that You do not modify the materials and retain all copyright and proprietary notices. Any breach of these TOU will automatically terminate your permission to use the materials, and You must destroy any downloaded or printed materials and Content. You are not permitted to “mirror” any material from this Site on any other server without the express permission of Z Natural Foods. Unauthorized use of any material from this Site may violate copyright laws, trademark laws, privacy and publicity laws, and communications regulations and statutes. Z Natural Foods respects these laws and regulations.

Z Natural Foods reserves all rights not explicitly granted in this document. We have established procedures for receiving notifications of alleged copyright, patent, and trademark infringements in compliance with the Digital Millennium Copyright Act. For more information, please refer to our DMCA Compliance Statement.

Please note that Z Natural Foods is not responsible for the content of any communications, materials, or Content posted or uploaded to the Service. Although we cannot review all communications and materials, we reserve the right to remove communications or materials we deem abusive, defamatory, obscene, fraudulent, deceptive, misleading, or violating our policies.

Licensing and Intellectual Property Rights. Z Natural Foods (ZNF) asserts its legal authority to control, restrict, or terminate access to its communication platforms or to delete any content at its absolute discretion. This right extends to content deemed (a) offensive, slanderous, or vulgar, (b) deceptive, misleading, or fraudulent, (c) an infringement upon any copyright, trademark, or other intellectual property rights of a third party, or (d) in any way unacceptable as per the unilateral judgement of ZNF. It is imperative to understand that any guidance, perspectives, or information present in any discussion forum should not be interpreted as professional counsel or directive.

User Content. The term "User Content" encompasses all forms of data, information, and material including, but not limited to, text, software, music, sound, photographs, graphics, video, messages, or other materials generated and transmitted by users of the Services, whether in a public or private capacity, to or through ZNF. User Content explicitly excludes any genetic or health-related information. By utilizing our Services, you consent to grant us a license to your User Content. We do not claim ownership of your User Content, however, you provide ZNF, along with its affiliates, sublicensees, successors, and assignees, an unending, irrevocable, global, royalty-free, and non-exclusive license to host, replicate, adapt, modify, translate, publish, perform publicly, store, display publicly, distribute, edit, reformat, and originate derivative works from any User Content you submit, post, or display on or through the Services. This license is fully compensated and royalty-free, signifying that no additional remuneration is owed to you in connection with our use of your User Content. You acknowledge and agree that this license includes the right for ZNF to avail your User Content to other entities, organizations, or individuals in partnership with ZNF, and to utilize such User Content in the facilitation of those services.

By providing us a license to your User Content, you affirm that:

• You possess all necessary rights, power, and authority to grant the aforementioned license.
• Unless specified otherwise, you maintain copyright and any other rights you already hold in the User Content that you generate and submit, post, or display on or through the Services.
• You accept full and sole responsibility for all User Content that you upload, post, email, or otherwise transmit via the Service.
• You acknowledge that ZNF and its designees hold the right (but not the obligation) to alter, or eliminate any accessible User Content. ZNF and its designees reserve the right to remove any content that contravenes the Terms or is deemed objectionable at the sole discretion of ZNF. You recognize and agree that you assume all risks associated with the use of any content, including reliance on its accuracy, completeness, or usefulness.
• You should not anticipate any monetary compensation from ZNF as a result of your information being processed; made accessible to you; or as delineated in our Privacy Statement and these Terms, shared with or included in reports or data shared with any research collaborator.

Please note that we are not responsible for any third-party websites, their business practices, or any goods or services obtained through those sites, even if our logo or sponsorship is displayed on those sites. We shall not assume any responsibility or liability if a third-party site collects your personal information. Please read our Privacy Policy to understand how we collect and use Your personal data. 

Hyper-Links to Third-Party Sites. The Parent Companies and Z Natural Foods are not responsible for links to third-party sites (“Outside Sites”) that are made available or that You use on or in connection with Z Natural Foods or Community Sites. We do not verify, endorse, or have any responsibility for Outside Sites, their business or privacy practices, or any associated goods or services. We are not responsible if an Outside Site obtains or collects Personal Information from You. Therefore, always use Your best judgment when dealing with an Outside Site.

Enforcement, Modification, and Termination of Terms

Enforcement of Terms and Remedial Measures: You acknowledge that Z Natural Foods (ZNF) retains the right to enforce the terms of this Agreement and may, at its sole discretion, terminate your access to the Services for any breach. Breaches by you constitute unlawful business practices causing irreparable harm to ZNF, for which monetary damages would be inadequate. Therefore, in addition to monetary damages, ZNF is entitled to seek injunctive or other equitable relief as necessary. These remedies are in addition to any other remedies ZNF may have at law or in equity.

Modification and Discontinuation of Services: ZNF reserves the right to modify, suspend, or discontinue the Services or any part thereof at any time and for any reason, with or without notice. ZNF also retains the right to suspend or terminate your account and refuse any current or future use of the Services in whole or in part for violations of these Terms or if such a violation is suspected.

Authority to Terminate and Refuse Service: ZNF may terminate or suspend your use and registration on the Site at its absolute discretion, at any time, for any reason, with or without cause and without prior notice, absolving ZNF of any liability or further obligation to you or any third party. Following termination, the provisions of this Agreement, which by their nature should survive termination, will remain in effect, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Circumstances for Termination: ZNF may terminate its legal agreement with you under certain conditions including, but not limited to, a breach of these Terms, legal requirements, discontinuation of service to your jurisdiction, or if providing services to you is no longer commercially viable. Any suspected fraudulent, abusive, or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. ZNF reserves the right to restrict access for any reason at its sole discretion.

Continuation and Termination of Agreement: This Agreement is effective upon your use of the Site or Services and continues until terminated by either party. You may terminate this Agreement at any time by notifying ZNF. ZNF may also terminate this Agreement at any time without notice, and accordingly deny you access to the Services, if in ZNF's sole discretion you fail to comply with any term or provision of this Agreement.

Preservation and Disclosure of Information: ZNF may preserve and disclose information about your use of the Services if necessary, to comply with the law or in the good faith belief that such preservation or disclosure is reasonably necessary. This may include disclosing information to enforce the terms of the Services, respond to claims that any content violates the rights of third-parties, or protect the rights, property, or personal safety of ZNF, its users, or the public. Information may be disclosed under the necessary legal framework and as required by law or subpoena.

Legal Action and Recovery of Costs. Should ZNF initiate legal action against you as a result of your violation of these Terms, ZNF shall be entitled to recover from you all reasonable attorneys' fees and costs of such action, in addition to any other relief granted. You agree that ZNF will not be liable to you or any third party for the termination of your access to the Services as a result of any violation or suspected violation of these Terms.

Registration and Eligibility for Z Natural Foods Services

Registration and Membership: Use of Z Natural Foods (ZNF) services and registration for ZNF membership ("Membership") is prohibited where void. By registering, you affirm that you are either more than 18 years of age, an emancipated minor, or have legal parental or guardian consent, and are fully able and competent to enter into and comply with the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use (TOU). By using ZNF services, you represent and warrant that (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you will create only one account; and (d) your use of ZNF services does not violate any applicable law or regulation. Visitors under 18 must always be accompanied by a parent or legal guardian.

ZNF's Rights to Investigate and Terminate: ZNF and its parent companies reserve the right to investigate and verify the eligibility of all members. If it is determined that you do not meet the eligibility requirements, ZNF may terminate your membership and access to services without notice. ZNF also reserves the right to cancel any outstanding orders or restrict access to services upon termination of membership.

Corporate Use: If you access or use ZNF services on behalf of a company, entity, or organization, you represent and warrant that you have the authority to bind such entity to these TOUs, and "You" will refer to such entity.

Compliance with Terms: You agree to comply with all terms, conditions, and notices of this agreement and warrant that you will not use ZNF services for any unlawful or prohibited purpose. You are prohibited from using ZNF services in a way that could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of the site.

Registration Requirements: To register with ZNF, provide accurate, current information, including a valid email address and password and any other required information. Your account is personal to you, and you are responsible for all activities occurring under your account. If you are between 13 and 17 years old, you must provide your parents or legal guardians with your login details. Do not disclose your login details to others, and notify ZNF immediately if you suspect unauthorized use of your account or security concerns.

Unique Username and Password: Users may need a unique username and password to access and use certain site features. You are responsible for maintaining the confidentiality of your username and password and for all activities under your account. Immediately notify ZNF of any unauthorized use or security breach.

Display Name and Profile: Upon joining ZNF, you may select a display name or use your first name next to your profile picture. Display names are not exclusive. You may change your display name at any time, and ZNF reserves the right to modify or delete it at its discretion.

Privacy Policy: Review our Privacy Policy, which outlines how we collect, use, disclose, manage, and store personal information. By using ZNF services, you agree to the terms of our Privacy Policy.

Return Policy and Guidelines at Z Natural Foods

Customer Satisfaction and Return Eligibility: Z Natural Foods is committed to customer satisfaction and will endeavor to address any issues with your order. Returns and refunds are subject to specific policies outlined below and are accepted at Z Natural Foods' discretion on a case-by-case basis.

Product Quality Assurance: Our products are guaranteed fresh and pure when stored correctly. Please understand that natural variations may occur between batches. Returns or refunds based on personal taste or preferences are generally not accepted.

Return Process and Conditions: Returns may be considered within 30 days of purchase. To initiate a return, you must first contact Z Natural Foods to obtain a Return Merchandise Authorization (RMA) number. Products eligible for return must be unopened, unused, and in a resalable condition. Opened food products are generally not eligible for return. Return shipping and handling charges may apply to undeliverable or refused packages.

Restocking Fee and Refunds: Returned items are subject to inspection upon arrival. A minimum restocking fee of 20% may apply at the discretion of Z Natural Foods. Credit or refund will be processed only after the returned product has been inspected. Z Natural Foods is not responsible for covering return shipping costs unless there is a confirmed error or damage attributable to Z Natural Foods.

Shipping Damages and Errors: In cases of shipping damage or errors in the products shipped, Z Natural Foods may reship or refund the order at its discretion and may require the return of the original shipment.

Purchases from Other Retailers: This Return Policy applies only to purchases made directly from Z Natural Foods. For products purchased through other retailers or points of sale, please seek redress from the respective seller regarding returns.

Customer Responsibility: Before placing an order, it is the customer's responsibility to review and understand all relevant product information, including the country of origin and constituent ingredients.

For further details or inquiries regarding our Returns & Refunds Policy, please contact our customer service directly.

Miscellaneous Terms and Conditions

Non-Waiver: The failure or delay by Z Natural Foods (ZNF) to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will only be effective if it is in writing and signed by ZNF.

Modification of Agreement: ZNF may unilaterally modify this Agreement at any time, and such modifications shall become effective immediately upon their posting on the Site. You are responsible for regularly reviewing this Agreement to ensure awareness of any changes. By continuing to use the Site or Services after changes are posted, you accept and agree to be bound by the modified Agreement.

Assignment and Delegation: You shall not assign or delegate any rights or obligations arising under this Agreement without the prior written consent of ZNF. Any attempt to do so without ZNF's consent shall be void. Conversely, ZNF may assign or delegate its rights and obligations under this Agreement, in whole or in part, to any third party at its discretion without requiring prior notice or consent from you. This right ensures the transferability and management of ZNF's contractual rights and responsibilities as necessary for its business operations.

California Proposition 65 Notice, Warnings, and Client Compliance Obligations

Notice and Compliance with California Proposition 65: Proposition 65, or the Safe Drinking Water and Toxic Enforcement Act of 1986, mandates that businesses warn Californians about significant exposures to chemicals that cause cancer, birth defects, or other reproductive harm. As a California resident purchasing from Z Natural Foods, you acknowledge receiving appropriate Proposition 65 warnings for products intended for California. These warnings do not imply that the products breach any safety standards. Z Natural Foods is committed to ensuring compliance with all relevant safety standards and regulations. For detailed information about Proposition 65, please visit the California Office of Environmental Health Hazard Assessment website.

Acknowledgment of California Proposition 65 Warnings: By purchasing products destined for California, you acknowledge and accept the following Proposition 65 warnings:

WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov/food

Or

WARNING: Consuming this product can expose you to chemicals, including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. For additional information, please visit www.P65Warnings.ca.gov/food.

These warnings serve to inform you of potential exposures and do not necessarily indicate that the product violates any safety standards.

Client Responsibilities Under California Proposition 65: If you use Z Natural Foods products for further manufacturing, repackaging, private labeling, or resale, you are responsible for ensuring compliance with all Proposition 65 notice requirements. This responsibility includes the duty to provide all necessary and legally compliant notices and warnings to end-users, retailers, or any downstream clients, particularly for products entering the California market.

Warning and Labeling Requirements: You are responsible for verifying and ensuring that all finished products containing chemicals listed under Proposition 65 at actionable levels are appropriately labeled with required warnings. Compliance with all applicable laws, including Proposition 65's specific labeling and online warning requirements, is mandatory.

Indemnification for Non-Compliance: By purchasing or using Z Natural Foods products, you agree to indemnify and hold harmless Z Natural Foods, its subsidiaries, affiliates, directors, officers, agents, employees, and legal representatives from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your failure to comply with California Proposition 65's notice and warning requirements. This indemnity obligation survives the termination of any purchase or use of Z Natural Foods products or services and is aimed at providing ongoing protection and legal compliance.

Terms of Use for RSS Feeds and Podcasts

Access and Usage: The site may offer RSS Feeds, comprising textual, audio, video, and photographic content from the site delivered through an XML feed. Certain feeds may also include podcasts with related audio, video, and photographic files for download and playback on user devices or portable listening devices. Accessing this content may necessitate specific software and hardware.

Intellectual Property and Usage Rights: Content within RSS Feeds is protected by applicable U.S. federal, state, and international laws, regulations, and treaties. Z Natural Foods or the respective content providers reserve all rights to such content. The provided content is intended solely for personal, non-commercial use. You are authorized to download, copy, and transfer the RSS Feeds and associated content for personal, non-commercial use only. Any reproduction, modification, derivative creation, display, performance, publication, distribution, dissemination, broadcast, or circulation of content by any third party is expressly prohibited except as explicitly authorized under this agreement.

Disclaimer and Liability: By accessing and using the RSS Feeds, you acknowledge and agree that Z Natural Foods and its parent companies and affiliates do not warrant compatibility with all user equipment. You assume all responsibility and risk associated with the use of RSS Feeds and any related content. Z Natural Foods, its parent companies, and affiliates are not liable for any adverse outcomes from such use.

Warranty Disclaimer: Z Natural Foods, its parent companies, and affiliates explicitly disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No warranty is made regarding the error-free or uninterrupted nature of RSS Feeds and podcast content, nor is there any warranty that defects will be corrected or that the content will meet specific requirements.

Limitation of Liability: You agree that the site, Content, Services, Z Natural Foods, its parent companies, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising from or related to your use or inability to use the RSS Feeds or any associated content. This limitation applies even if the possibility of such damages has been previously advised. You bear full responsibility and risk for your use of the RSS Feeds and associated content for personal, non-commercial purposes.

Mobile Application Services Terms and Governance

Service Provision and Applicability: Z Natural Foods may offer products and services through applications accessible on wireless or mobile devices (e.g., mobile phones). The governance of these Mobile Application Services is subject to any Additional Terms related to the specific Mobile Application Service. Unless specified otherwise in the Additional Terms, Z Natural Foods does not impose charges for these Mobile Application Services. Nonetheless, standard messaging, data, and other rates and charges of your wireless carrier may apply.

User Responsibility for Charges: You acknowledge that you are solely responsible for all charges incurred from the use of Mobile Application Services on your wireless or mobile devices. This includes any charges incurred by anyone with access to your device, telephone number, or email address using the Mobile Application or Messaging Services. Z Natural Foods, its parent companies, and affiliates shall not be responsible for these charges.

Compatibility and Carrier Restrictions: You are solely responsible for ensuring that your mobile device is compatible with the Mobile Application Services and that all software and firmware on your device are up-to-date. Not all Mobile Application Services may be compatible with all wireless carriers or devices, and some wireless carriers may impose restrictions or may not support certain Mobile Application Services. You are encouraged to check with your wireless carrier regarding the availability and any restrictions that may impact your use of the Services.

Changes to Wireless Numbers: If you change or deactivate your wireless telephone number, you must promptly update your account information for Mobile Application Services to prevent messages from being sent to the person who acquired your old number. Z Natural Foods, its parent companies, and affiliates will not be liable for messages delivered to the person who subsequently obtains your old number.

Right to Modify or Discontinue Services: Z Natural Foods reserves the right to modify or discontinue, temporarily or permanently, any Mobile Application Service at any time without prior notice. Neither Z Natural Foods, its parent companies, nor any affiliates shall be liable for any loss or damage arising from such modification or discontinuation of services.

Additional Information: For comprehensive terms and conditions governing the use of Mobile Application Services, please refer to the Mobile Terms of Service available on the Z Natural Foods website or directly from the Mobile Application Service. These Mobile Terms of Service provide detailed information regarding the use, restrictions, and user responsibilities associated with Mobile Application Services.

Z Natural Foods may deliver notice to you under this Agreement by means of electronic mail, a general notice on the Service, or by written communication delivered by first class U.S. mail to Your address on record in Z Natural Foods account information. You may give notice to Z Natural Foods at any time by letter delivered by certified first-class postage prepaid U.S. mail or overnight courier to the following address:

Z Natural Foods
5407 N Haverhill Rd #336
West Palm Beach, FL 33407

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Accessibility Statement

Hey everyone! At Z Natural Foods (ZNF), we're passionate about making our services accessible to everyone, regardless of their challenges. We believe in diversity and inclusion; these values guide everything we do. Our goal is to provide all our customers with a smooth and stress-free online shopping experience, regardless of their abilities.

To achieve this, we've invested in making our website and digital services accessible to individuals with disabilities. Accessibility is a priority for us, and we're committed to ensuring equal access and a seamless experience for every user.

Our efforts are guided by the Web Content Accessibility Guidelines (WCAG) version 2.2 AA, which helps us provide full and equal opportunities for people with disabilities to access and benefit from our products and website information.

Let's Chat

If you need help using or accessing any part of ZNaturalFoods.com, don't hesitate to reach out to us. We'll work with you to provide the information, content, or transaction you need in a way that works best for you and complies with applicable laws (like offering telephone support). Remember, we're all in this together!

• Email: accessibility@znaturalfoods.com with the subject line: Accessibility Support
• Toll-free phone: +1-888-963-6637
• Click here to report a web accessibility-related issue
  
• Click here to open a live chat with us during business hours.
• Postal Address: 5407 N Haverhill Rd Unit #336, West Palm Beach, FL 33407
  
  

  Making Our Website Easy for Everyone

  At ZNaturalFoods.com, we've designed our website to be user-friendly and accessible. We support assistive technologies like NVDA, JAWS, VoiceOver, and mobile screen readers, ensuring our site works smoothly on the latest versions of major browsers like Chrome, Firefox, and Edge. If you encounter any issues, we're here to help—just reach out to us!

  Our Commitment to Accessibility

  We're dedicated to continually improving our website's accessibility. We conduct regular scans and audits to identify and fix any issues and update our content to meet evolving accessibility standards. Whether you use screen readers, magnifiers, or voice recognition software, we're committed to providing a seamless experience for everyone.

  Third-Party Apps

  We work hard to ensure our entire site, including third-party applications, is accessible. However, some features, like social media feeds or reviews, may function differently for everyone. Let us know if you run into difficulties, and we'll do our best to help.

  Videos at ZNF

  We love sharing videos, from fun montages to helpful tutorials. We're committed to making our videos accessible to everyone by providing closed captions or text equivalents.

  Expertise and Support

  To maintain high accessibility standards, we've partnered with EcomBack.com, a digital accessibility specialist. They conduct regular audits and provide recommendations to help us continuously improve our site.

  Testing and Improvement

  We use a mix of automated tools and manual testing by professionals with disabilities to ensure our site is user-friendly and accessible. This helps us stay on top of usability and accessibility improvements.

  Team Training

  Our digital team receives ongoing accessibility training to ensure they are equipped with the best practices for keeping our website accessible.

  Assistive Technology Tips

  Our content works seamlessly with popular assistive technologies. For the best experience, we recommend using the latest versions of your tools and browsers. Feel free to experiment with combinations to find what works best for you.

  Our Accessibility App and Mission

  We've conducted thorough audits to ensure compliance with the Web Content Accessibility Guidelines (WCAG) 2.2. We've also integrated an Accessibility App that helps disabled users navigate our site using the Tab key. This app follows WCAG guidelines and meets most Level AA requirements, helping us make our site accessible to all.
  
  Techie Stuff
  The Accessibly App works best in Shopify environments and is powered by the following technologies:
  
  HTML
  CSS
  JavaScript
  NodeJS
  MongoDB

  Cool Features of the Accessibly App
  With the Accessibly App, you can navigate our website using the "tab" key (WCAG 2.1/2.1.1). But that's not all! Check out these awesome features and tools that the Accessibly App offers for an even better website experience:

  • Zoom (WCAG 2.1 / 1.4.4): To make the text easier to read, you can magnify it up to three times its original size.
  • Bigger cursor: Enjoy a larger, more noticeable cursor for smoother site browsing.
  • Invert colors: Switch the colors of the website content for better readability.
  • Tweak Contrast (WCAG 2.1 / 1.4.6): Manually adjust the website's contrast to suit your preference.
  • Tweak Brightness (WCAG 2.1 / 1.4.6): Darken or lighten the site to your comfort.
  • Grayscale (WCAG 2.1 / 1.4.6): This option transforms the website content into shades of gray, helping people with visual impairments.
  • Reading Line: Add a guiding reading line on the site.
  • Readable fonts: Change the site's fonts to one of the easiest to read: Helvetica.
  • Alt Text and Images: Listen to images' alt text, with alt descriptions for images generated using Google's Vision AI.
  • Tooltips (WCAG 2.1 / 2.5.3): Add written descriptions to images.
  • Highlight links: Make links stand out more.
  • Hide Images: Improve readability by hiding images on the site.
  • Read the page aloud: Have the text on the site read out loud to you.
    
    

  Need a Hand?

  We're here to support you! If you need help with the Accessibly App, just email us at hello@accessiblyapp.com, and we'll get back to you within three business days.

  While we can't fix issues with third-party sites or apps if you encounter any problems with the ones we link to, let us know. We'll contact the site owners, or you can reach out to them directly for assistance.

  Our website may also link to third-party sites and apps with accessibility features. For your convenience, we've provided links to descriptions and helpful resources.

  • Google Disability Inclusion
  • Google Accessibility Features
  • Chrome
  • Android
  • Gmail
  • Apple Mac OS Accessibility
  • Mozilla Firefox Browser Accessibility Toolkit
  • Mozilla Firefox Browser Accessibility Keyboard Shortcuts
  • Internet Explorer Accessibility
  • Microsoft Edge Accessibility
  • Facebook Accessibility Policy
  • YouTube Accessibility Policy
  • Instagram Accessibility Announcement
  • Instagram Accessibility
  • Twitter Accessibility
  • LinkedIn Accessibility
  • The Americans with Disabilities Act
  • W3C Web Accessibility Initiative
  • Web Content Accessibility Guidelines

  We've also included references to some third-party screen readers like JAWS and a general discussion of Screen Readers by the American Foundation of the Blind. Just remember, we haven't reviewed or tested these, but we thought they might be helpful for you.

  Third-Party Screen Readers:

  • JAWS
  • NVDA screen reader (free)
  • A General Discussion of Screen Readers by the American Foundation of the Blind
  • Read this helpful Accessibility Shortcuts Guide for Screen Readers and Browsers

  More Ways We're Making Things Easier For You

  We've taken some extra steps to make sure our sites and apps are as user-friendly as possible for everyone:

  • Clear Site Structure: We use headings, lists, paragraphs, and other formatting features that make it easy for all users, including those using assistive technology, to navigate our site.
  • Text Equivalents: We're working on making all our images and multimedia fully accessible through alternative text, captions, and transcripts for those who can't see images or hear audio.
  • Full Keyboard Access: We've designed our site so that you can navigate everything we offer using just a keyboard.
  • Consistency: Once you get the hang of how our menus and pages work, you can count on them to function the same way every time you visit.

  Heads Up!

  We're always striving to improve our website's accessibility so that it is as easy as possible for everyone to use. To achieve this, we're committed to understanding your needs, staying updated on new technology, and using our resources best.

  While we're doing our best, there may still be some areas of our site that need more attention. We value your feedback and suggestions to help us identify and address any accessibility issues.

  We're on this journey together, ensuring our site delivers top-notch value, innovation, and accessibility for all our visitors!

  When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Return & Refund Policies

At Z Natural Foods, your satisfaction is at the heart of what we do. If you have any concerns about your purchase, we welcome you to reach out to our Customer Service Department as soon as possible.

Product Quality Assurance with Proper Storage
We stand behind the quality of our products. To maintain their nutritional profile and natural composition, it’s important to follow the storage guidelines on the product label. Our products are made from organic ingredients that naturally vary in taste, aroma, and appearance—something we consider a feature, not a flaw (WHO Guidelines on Food Fortification, 2006; USDA Food Composition Databases).

What Doesn’t Qualify for Return or Refund
If you want to return a product simply because you don’t like the taste or notice batch-to-batch variations, we can’t offer a refund according to our current policies (FDA Guidelines on Food Labeling, 2020). Additionally, refunds cannot be given on products that are not returned to us, inspected, and in resellable condition.

Time-Sensitive Return Procedures
To be eligible for a refund or credit, please return your purchase within 30 days of the original transaction. Custom orders and special packaging are not eligible for returns. For all returns, you’ll need to get a Return Merchandise Authorization (RMA) number from us first. Without this, we can’t process your return (Federal Trade Commission, 16 CFR Part 255).

Criteria for Eligible Refunds or Credits
Products returned with an RMA number and in an original, resellable condition may be subject to refunds, exclusive of restocking and shipping fees.

Cost Considerations
Your original shipping costs are non-refundable. Returned products must be sealed and in their original condition. They also need to pass a thorough quality check before we can put them back on our shelves. We may charge a restocking fee of up to 20%. You'll need to cover the return shipping costs (USDA Handling Guidelines for Perishable Goods).

Fixing Damaged or Incorrect Orders
If something goes wrong with your shipment, we’ll do our best to make it right. That could mean reshipping your order or offering you a full refund (National Institutes of Health, Logistics Management Best Practices).

Shopping Through Other Retailers
This return policy only applies to purchases made directly through Z Natural Foods. For items bought from other retailers, please work with them directly for returns.

Be Informed Before You Buy
Please read all relevant product information, including the ingredients and their sources, before completing your purchase.

We strive to offer transparent and customer-centric service in alignment with the highest standards in the health and nutrition industry. Thank you for choosing Z Natural Foods.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Shipping Policy

We make every effort to ship your order as soon as possible, within 24 hours (on business days).

Domestic Options:FREE standard shipping for domestic orders over $75  - We will choose the best method for your location. Orders under 10 lbs will generally be delivered within three days. Larger orders may vary and take up to a week, depending on your location.

What are your shipping methods and transit times?

Our domestic shipping methods available are:

USPS (United States Postal Service) - (Priority Mail - 2 to 3 Days, sometimes longer)UPS- On Customer Account (For Businesses, we can ship on your account if requested)FedEx:FedEx Priority (Overnight - Next Day (Morning))FedEx Standard (Overnight - Next Day (Afternoon))FedEx 2Day (2 Days)FedEx Express Saver (3 Days)FedEx - On Customer Account (For Businesses, we can ship on your account if requested)FedEx Ground (Varies by location)Orders ship from South Florida. See the FedEx Service Map Below.

Transit times are estimates only. We encourage you to order with enough time to avoid any possible delays. If you are shipping to a P.O. Box or a military address, your order must be sent using the United States Postal Service.

If you notice any issue with the shipping of your order or a problem in transit, don't hesitate to contact our customer service for assistance.How do I qualify for free shipping?Orders with a product total exceeding $75 (after any applied discounts) shipped to the continental USA will qualify for free standard shipping. We will either ship your order FedEx Ground or USPS Priority, whichever is most appropriate. Unfortunately, we cannot extend this offer to our international customers. The extra expense, paperwork, and risk of international shipping don't make it feasible.How long before my order is shipped?We typically process orders the same day they come in, excluding weekends. If you requested a special order item, we will ship it as soon as we have it in stock.Is there a cutoff time for orders to ship the same day?Yes, FedEx Ground orders placed before 12:00 PM EST and FedEx Express orders placed before 3:00 PM EST are generally shipped the same day. Orders placed using the United States Postal Service before 12:00 PM EST are shipped the same day. For an order that comes in after the cutoff, we will try our best to get it out the same day, but it may not ship until the following business day.Where are orders shipped from?All orders ship from West Palm Beach, Florida, USA.

Do you ship internationally?
Yes, we do. You can place your order normally online through our website, and the shopping cart will give you all available shipping options to your country. International shipping methods are First Class, Priority, and Express Mail through the United States Postal Service. Typically orders arrive within 2 weeks, but the length of time for receipt of your order depends on the country and the customs office. We also offer FedEx for expedited delivery, which has highly reliable and time-definite service.What about Military Orders: APO, FPO addresses?Yes, we happily ship to our military customers. All Military orders are shipped by USPS Priority Mail. U.S. mail to various military addresses can take anywhere from one to six weeks for delivery. The United States Postal Service does not have tracking available for military orders.How much will my shipping charges be?During the order process, you will be given a list of different shipping methods, using FedEx or the United States Postal Service, from which you can pick. The total cost of goods and the cost of shipping are displayed. A "Shipping will be calculated later" message upon checkout if you receive it. We will email you your correct total with the shipping cost for the different methods.How are my shipping costs determined?Your order's shipping cost is based on size, weight, shipping method, and delivery address. You will see your actual shipping cost of all available options during checkout. For international orders, please note that Z Natural Foods is not responsible for any taxes, tariffs, customs restrictions, or other regulations that apply to countries outside the United States. Please contact your local customs officials if you have any questions.Can I track my order online?Yes, once your order has been shipped, you will receive an email with your tracking number from the United States Postal Service or FedEx (depending on the shipping method you choose). Please note that the "tracking number" you receive on Priority Mail packages is a Delivery Confirmation number, which typically only gives details on whether the package was delivered. Also, please note that the First Class International shipping method does NOT provide tracking. If you would like your international order tracked, we recommend using one of the other shipping methods available.Will a signature be required to receive my package?We do not typically request a signature for deliveries, except for large orders. Still, it is ultimately up to your driver's discretion whether or not to require a signature. If the driver feels safe leaving the package, he will usually leave it at your door or another secure area. It is also up to the driver to comply with any special shipping instructions you have asked us to include on your shipping label. If you would like to require a signature for your order, leave a note for us in the comments section of your order, and we will take care of it.Do packages ship out on Saturday or Sunday?No, our office is only open Monday through Friday. Orders placed Saturday and Sunday are shipped on Monday. Orders placed after the cutoff times noted above on Friday will be shipped on Monday.Do you accept returns?We cannot accept returns on many items because of the perishable nature of the products we sell. However, if there is a problem with your order, please let us know, and we will do what we can to make it right. Customer satisfaction is very important to us.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Cookie Policy

Last updated: January 1, 2022

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies, and how that information is used.

How we use cookies
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once You agree, the file is added, and the cookie helps analyze web traffic or lets you know when You visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help Us provide You with a better website by monitoring which pages you find useful and which You do not. A cookie in no way gives Us access to your computer or any information about You other than the data you choose to share with Us. Personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but You can usually modify your browser setting to decline cookies if You prefer. This may prevent You from taking full advantage of the website.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc., in the Cookies We use.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For the purposes of this Cookies Policy:

Company (referred to as either "the Company,” "We,” “ZNF,” "Us," or "Our" in this Cookies Policy) refers to Z Natural Foods, LLC, 5407 N Haverhill Rd Unit 336, West Palm Beach, FL 33407.

• Cookies means small files that are placed on Your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
• Website refers to Z Natural Foods, accessible from https://www.znaturalfoods.com
• You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

The use of the Cookies

Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Type of Cookies We Use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both sessions and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages features, or new functionality of the Website to see how our users react to them.

Targeting and Advertising Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third-party advertisers can place Cookies to enable them to show adverts that We think will be relevant to your interests while You are on third-party websites.

Social Media Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: In addition to Our own Cookies, We may also use various third-party Cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on. These Cookies may be used when You share information using a social media networking website such as Facebook, Instagram, Twitter, or Google.

List of cookies we collect
The list below lists the cookies we collect and what information they store.

Cookie Name and Description

FORM_KEY - Stores randomly generated keys used to prevent forged requests.
PHPSESSID - Your session ID on the server.
GUEST-VIEW - Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked for this.
STF - Information on products you have emailed to friends.
STORE - The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE - Indicates whether a customer is allowed to use cookies.
MAGE-CACHE-SESSID - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT - Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS - Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION - Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY - Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION - Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE - Facilitates translation of content to other languages.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first, You must disable the use of Cookies in your browser and then delete the Cookies saved in our browser associated with this website. You may use this option to prevent the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website, and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

• For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
• For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
• For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
• For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Please visit your web browser's official web pages for any other web browser.

More Information about Cookies

You can learn more about cookies here: What Are
Cookies?

Contact Us

If you have any questions about this Cookies Policy, You can contact us:

• By email: privacy@znaturalfoods.com
• By visiting this page on our website: https://www.znaturalfoods.com/pages/contact-support
• By phone number: 1-888-963-6637

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

DMCA Compliance Statement

Z Natural Foods has agreed to process takedown requests according to the statement below

Z Natural Foods Copyright Infringement Removal Policy and Procedure

The subsequent policy outlines Z Natural Foods' approach to dealing with potential copyright infringements. This policy operates in conjunction with but does not supersede Z Natural Foods Terms of Use (TOU) or any other Policies published on this or any other Z Natural Foods-owned site. It does not modify any obligations under the copyright laws of the country where Z Natural Foods is registered.

This policy provides a concise guide for executing Copyright Infringement (DMCA) Takedowns for this website.

Upon receiving a properly formatted notice, Z Natural Foods adheres to the following procedure to address alleged copyright infringement. Content identified as infringing will be removed from the Z Natural Foods website, or its removal will be requested from a third party. Repeat infringers' access to our services will be restricted to the extent possible. Copyright infringement claims are processed in accordance with the laws of Z Natural Foods' jurisdiction, as detailed in the website's TOU or any other referenced or published terms.

Z Natural Foods will also address copyright infringement claims upon receipt of a correctly formatted written notification. Specifically, Z Natural Foods will:

1. Swiftly remove or disable access to the alleged infringing Content.
2. Forward the written notice to the alleged infringer.
3. Notify the Content provider promptly about removing or disabling access to the allegedly infringing Content.

If you believe your work has been infringed upon or your intellectual property rights violated on this website, and you want Z Natural Foods to remove the offending Content, you must provide written notice of the alleged infringement. This notice should include the following information (please consult a legal professional or refer to the DMCA Act to confirm these requirements):

1. An electronic or physical signature of the copyright owner or someone authorized to act on their behalf.
2. Identification of the copyrighted work(s) allegedly infringed. If multiple works are involved in a single notification, provide a representative list.
3. Detailed information on where the allegedly infringing material is located on the website and/or Z Natural Foods network, including the relevant URL.
4. Your name, address, telephone number, and email address.
5. A statement of good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the notice's information is accurate and that you are the copyright owner or are authorized to act on their behalf.

IMPORTANT: This information is provided exclusively to notify Z Natural Foods or our designated contact/agent of potential copyright infringement of your material. Please do not send unrelated inquiries (e.g., technical assistance, customer service, or email abuse reports) to the listed contact. Such inquiries will not be responded to. Please be aware that under Section 512(f) of the Federal Law, knowingly misrepresenting online material as infringing may lead to substantial civil penalties, including monetary damages, court costs, and attorneys' fees incurred by us, any copyright owner, or any copyright owner's licensee that is harmed due to reliance on your misrepresentation. Furthermore, you may face criminal prosecution for perjury.

By submitting materials and other information to public areas of our Service (e.g., bulletin boards, forums, comments, reviews, and chats), you grant Z Natural Foods a non-exclusive, worldwide, royalty-free, perpetual license with sublicensing rights to reproduce, distribute, transmit, create derivative works of, publicly display, and publicly perform these submissions. This applies to all current and future media forms. You agree not to hold Z Natural Foods accountable for alleged or actual infringement or misappropriation of any proprietary rights in your communications to us.

Z Natural Foods has designated the following agent to receive notices of claimed infringement:

Z Natural Foods
Attn: Legal Department
Counter Notification
5407 N Haverhill Rd #336
West Palm Beach, FL 33407

Counter Notification:

If you have received notice from us regarding the removal of your material due to a received copyright infringement claim, and you either own the allegedly infringing material or have authorized use of it (including "fair use"), you may provide the written counter notification to our designated agent above. The counter notification must include the following:

1. Your physical or electronic signature;
2. Identification and the original location of the allegedly infringing material before its removal or disablement;
3. A statement, under penalty of perjury, asserting your good faith belief that the material was removed or disabled due to mistake or misidentification;
4. Your name, address, telephone number, and email address;
5. A statement of consent to jurisdiction in either your district or any district where Z Natural Foods operates and your acceptance of process service from the complainant or their agent.

Upon receiving a counter notification in the prescribed format, Z Natural Foods will:

1. Immediately provide the original complainant with a copy of the counter notification and inform them that Z Natural Foods will restore the removed material or cease disabling access to it within 10 business days; and
2. Restore the removed material and stop disabling access to it between 10 and 14 business days following receipt of the counter-notification unless Z Natural Foods' designated agent first receives notice from the original complainant that they have filed an action seeking a court order to restrain the customer from engaging in infringing activity related to the material on Z Natural Foods' system or network.

Please note: Z Natural Foods cannot and will not evaluate the merit of your claim (or counterclaim). Z Natural Foods will neither remove nor disable access to any allegedly infringing material nor restore any removed material, except as prescribed by the procedure herein.

Z Natural Foods, or Z Natural Foods' designated agent to receive notification of Counterclaim Notification is:

Z Natural Foods
Attn: Legal Department
Counter Notification
5407 N Haverhill Rd #336
West Palm Beach, FL 33407

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Mobile Terms of Service

The Mobile Message Service ("Service") is provided by Z Natural Foods (“ZNF,” "We," "Us"). Your usage of the Service implies your acceptance of these terms and conditions ("Mobile Terms") and any other referenced or published Terms hereafter collectively referred to as TOU. We reserve the right to alter or discontinue the Service or its features without prior notification. We can amend these Mobile Terms anytime as long as it complies with the law. Your continued use of the Service after changes have been made signifies your acceptance of those changes.

By subscribing to Z Natural Foods' SMS/text messaging service, you consent to receive automated marketing text messages (including SMS/text/MMS and cart reminders) sent via an automated telephone dialing system or other technologies to the mobile number you provided during registration, or any other number that you specify. This applies even if your mobile number is on any state or federal Do Not Call list. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.), and promotional messages may include marketing offers. Consent to receive marketing text messages isn't required for any purchase. Message and data rates may apply.

Z Natural Foods may allow users to register for promotions, services, news, programming, and information delivered via text messaging (SMS and MMS) and other wireless devices. Users must consent to receive such information by registering on the Site or through their wireless device. Our affiliates, service providers, mobile carriers, or other companies associated with Z Natural Foods may facilitate this service. Users are required to provide their telephone number, wireless number, or email address (if specifically requested) and the name of their carrier during online registration. Additional optional information may be requested for certain promotions. We may also collect an Internet email address or other information depending on the promotion. Depending on the information provided, users may need to confirm their acceptance of this Agreement, the Privacy Policy, the Disclaimer, and our other policies.

You understand that enrollment in this program is not a prerequisite for any purchases from Z Natural Foods, and your consent is not linked to any purchases. Participation in this program is completely voluntary. The frequency of messages will vary, and Z Natural Foods reserves the right to modify the frequency to either increase or decrease the total number of messages sent. Z Natural Foods can change the shortcode, phone number, or email from which messages are sent, and you may or may not be informed about these changes. You acknowledge that any messages, including STOP or HELP requests, sent to a changed shortcode or phone number may not be received, and we will not be held accountable for not honoring such requests.

While we do not impose any charges for the Service, you are accountable for all costs and fees related to text messaging imposed by your wireless provider. You should refer to your mobile plan and communicate with your wireless provider for more details. You bear responsibility for all charges relating to SMS/text messages, including those from your wireless provider. Not all mobile devices or handsets may be compatible, and our messages may not be deliverable in all regions.

To the extent permitted by applicable law, you agree that Z Natural Foods, its service providers, Affiliates, wireless carriers, and companies related to the Service are not liable for delayed, undelivered, failed, or incorrectly directed delivery of any information sent through the Service, any inaccuracies in such information, and/or any action you may or may not undertake based on the information or Service.

You commit to providing us with a valid mobile number. If you change your mobile number, you must register for the program with the new number. You have the option to opt out of the Service at any time. To cancel, text the single keyword command STOP to +18449432055, reply STOP to any of our text messages, or click the unsubscribe link (where available) in any text message. You will receive a one-time opt-out confirmation text message and will not receive further messages unless initiated by you. If you have subscribed to other Z Natural Foods mobile message programs and want to cancel, unless required by law, you might continue to receive messages from those programs until you unsubscribe from them separately.

You understand that our text message platform may not recognize and respond to unsubscribe requests that don't include the STOP keyword command, and you agree that Z Natural Foods, its service providers, Affiliates, mobile carriers, and related companies will not be held accountable for not honoring such requests.

For Service support or assistance, text HELP to +18449432055 or email orders@znaturalfoods.com.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Content Policy

All Content (SMS, MMS, email, etc.)

This section of the Content Policy applies to the use of any product or service, including but not limited to SMS, MMS, and email, whether provided directly or indirectly by Z Natural Foods.  By using any product or service provided by Z Natural Foods, you agree to this Content Policy.

The messaging, creatives, calls-to-action, and all other content of any Z Natural Foods program, as well as the website of Z Natural Foods prospect or client, may not contain or promote the following content:

Pornographic or obscene content 

Hate; Violence

• Content that incites hatred against promotes discrimination of or disparages individuals or groups based on any of the following attributes: Age, Disability, Ethnicity, Gender Identity, and Expression, Nationality, Race, Immigration Status, Religion, Sex/Gender, Sexual Orientation, Victims of a major violent event and their kin, Veteran Status
• Depictions of violence or endorsements of violence against individuals or groups based on the attributes noted above, including threats of death or physical harm and also content that harms minors in any way.
• Harassment, or any communications from groups deemed to be spreading hate or misinformation.  
• Libelous, defamatory, profane, or otherwise malicious or harmful speech.

Illegal Content

IP Infringement; Violation of Third-Party Rights

• Content that infringes, violates or misappropriates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right. 
• Content that slanders, defames, or libels.
• Content that you do not have a right to make available under law, contract, or fiduciary relationship (such as inside information, proprietary, and confidential information).
• The export, re-export, or transfer of restricted software, algorithms, or other data in violation of export control laws. 

Protected Health Information: 

• Any Protected Health Information as defined by HIPAA (Health Insurance Portability and Accountability Act of 1996). This is information that “relates to the past, present, or future physical or mental health condition of an individual; the provision of health care to an individual; or the past, present or future payment for the provision of health care to an individual.”

Sensitive Data

• “Sensitive Data” means: (a) social security number, passport number, driver’s license number, or similar identifier (or any portion thereof); (b) credit or debit card number (other than the truncated (last four digits) of a credit or debit card), financial information, banking account numbers or passwords; (c) employment, financial, genetic, biometric or health information; (d) racial, ethnic, political or religious affiliation, trade union membership, or information about sexual life or sexual orientation; (e) account passwords, mother’s maiden name, or date of birth; (f) criminal history; or (g) any other information or combinations of information that falls within the definition of “special categories of data” under GDPR or any other applicable law relating to privacy and data protection.

Fraudulent messages, deceptive marketing, malicious content (such as malware, viruses, or downloads from non-secure locations), or any content that is designated to evade filters intentionally.

• Impersonation of any person or entity, or falsely stating or otherwise misrepresenting affiliation with a person or entity.
• Posing as another service, including for the purpose of phishing or pharming.

Political campaigns or websites whose primary purpose is promoting or endorsing a political candidate.

SMS- and MMS-Only Prohibited Content 

To stay in compliance with carrier guidelines and the law, users of the Z Natural Foods SMS- and MMS-specific services must follow certain rules with respect to messaging content, in addition to the content prohibited across all products and services above. Z Natural Foods will not provide its service to any client that violates the below content prohibitions. 

The messaging, creatives, and calls-to-action content of any Z Natural Foods SMS- and/or MMS-programs, as well as the website of Z Natural Foods SMS- and/or MMS-program prospect or client, may not contain or promote the following content:

• SHAFT Content (sex, hate, alcohol, firearms, tobacco): 

     Sex

• Adult or otherwise offensive, inappropriate, pornographic, or obscene content. 

      Hate 

• As described above

      Alcohol

• Alcohol restriction does not apply where the client has implemented an age gate in accordance with carrier guidelines

     Firearms

• Includes knives and other weapons, tasers, and stun guns

    Tobacco

• Includes vaping products

Gambling: The gambling category is prohibited.

Illegal Content

• Any content related to anything illegal in any state or federally. 
• Endorsement of illegal or illicit drugs, including cannabis and CBD (including hemp seed oil and hemp powder)

Donations (political or charitable).

Sweepstakes: sites that primarily run or aggregate sweepstakes or contests.

Marketing/lead/commission generation services and affiliate marketing programs, including multi-level marketing.

Aggregation services that don't actually sell a product but link to external services, including job boards and job alerts from third-party recruiting firms, work-from-home opportunities, and secret shopper services.

Direct carrier competition messaging about phone plans.

High-Risk Financial Services

• Payday lending 
• Debt collection
• Loan services not from direct lenders
• Risk Investment Opportunities
• Short term-high interest loans
• Lead generation for any of these high-risk financial programs

Debt Forgiveness

• Debt Consolidation
• Debt Reduction
• Credit Repair

Content from any company whose privacy policy indicates that it sells personal information, including any lead generation that indicates the sharing of collected information with third parties.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Digital Advertising & Analytics

Z Natural Foods, LLC ("Company," "we," "us," or "our") may enter into alliances, partnerships, or other business arrangements with third-party advertising networks and providers ("Advertising Providers") who may deliver advertisements on our behalf as well as on behalf of others on non-affiliated websites. Some of these advertisements may be personalized and tailored to be relevant to you based on data collected about your visits to this website and other sites over time by these Advertising Providers. We adhere to the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles concerning these interest-based advertising activities. For further details regarding such advertising and instructions on how to opt out of such advertising by companies participating in the DAA self-regulatory program, please visit www.aboutads.info. Please note that opting out does not preclude the display of advertisements on your browser or applications but may result in these advertisements being less relevant to your interests. Furthermore, if you change your browser or delete cookies from your browser, you may need to renew your opt-out selection.

We engage Google Analytics and other third-party service providers for the purposes of improving our website's performance and for analytics and marketing purposes. For more detailed information regarding the collection and use of data by Google Analytics when you use our website, please visit https://www.google.com/policies/privacy/partners/, and to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Third-Party Links & Tools

Our website may include links to external websites over which we do not exercise control. This notice does not extend to personal information provided to third-party website owners, and we do not accept responsibility for their privacy practices. It is recommended that you review privacy statements on any websites you visit. Please see our Privacy Policy for further information.

Your Choices Regarding Your Personal Data

Account Information and Settings

You have control over your account information and settings. You may update your account information, such as your name, mailing address, email, and phone number, by logging in to your account at www.ZNaturalFoods.com.

Reviewing, Modifying, or Deleting Your Personal Data

If you have questions about reviewing, modifying, or deleting your personal data, or if you wish to remove your name or comments from our website or publicly displayed content, please contact us at privacy@znaturalfoods.com. Please note that we may be unable to modify or delete your personal data under certain circumstances.

Email Communication Preferences

We may periodically send emails regarding updates to our service or products we believe may be of interest to you. Our email correspondences offer an option for recipients to unsubscribe, thereby opting out of future marketing emails. If you opt-out, we may still send you non-promotional emails, such as those concerning your purchases or account.

Direct Mailing Preferences

To opt out of our postal mailings, you may contact our Customer Service department at +1 888-963-6637 or use the Contact Us page on our Site. Please note that opting out may not prevent the receipt of promotional information included with products you order from us.

Marketing SMS Text Messaging Preferences

We may offer invitations to opt-in to receive promotional SMS text messages on your mobile device. If you are subscribed to our Consumer or wholesale Marketing SMS text messaging program, you may opt out of receiving promotional SMS text messages at any time by texting the word STOP in response to a text from us.

Clinical Research SMS Text Messaging Preferences

We may offer invitations to opt-in to receive SMS text messages regarding clinical research on your mobile device. If you are subscribed to our Clinical Research SMS text messaging program, you may opt out of receiving these messages at any time by texting the word STOP in response to a text from us.

Please review our Mobile Terms for additional information about SMS and text messages.

Interest-Based Advertising

Please see the “Digital Advertising & Analytics” section above for choices concerning third-party interest-based advertising activities.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Information Security

Security Overview 

To learn more about our security program at Z Natural Foods and find security compliance artifacts, please reference our Security Status Page below:

Reporting Security Issues

If you believe you have discovered a vulnerability in a Z Natural Foods product or have a security incident to report, contact us at security@leanfactor.com. When researching a potential vulnerability in a Z Natural Foods product, please adhere to and remain cognizant of the following rules of the road:

• Do not exploit any Z Natural Foods product beyond what is necessary to provide Z Natural Foods with the steps to replicate the potential vulnerability. Practically, this means not compromising accounts, downloading data, or causing a denial of service or destructive outcomes.
• We consider the following potential vulnerabilities out of scope and ask that you refrain from reporting or conducting activities aimed at: social engineering, clickjacking, incomplete or non-implementation of protocols or configurations that you may consider industry standard (e.g., TLS enforcement, CSP/SPF/DMARC/DKIM), and Z Natural Foods Javascript code or integrations on a third party’s systems (research into such potential vulnerabilities should be governed by that third party’s responsible disclosure program). 

Once we have received a vulnerability report, Z Natural Foods takes a series of steps to address the issue:

• Z Natural Foods requests the reporter keep any communication regarding the vulnerability confidential.
• Z Natural Foods investigates and verifies the vulnerability using the reporter’s detailed instructions to replicate.
• Z Natural Foods addresses the vulnerability, which may include patching the requisite software or system or using compensating controls to mitigate any harm.
• Z Natural Foods will endeavor to keep the reporter apprised of the outcome of their report and, at that time, shall provide consent to the reporter’s publication of the vulnerability.

We greatly appreciate the efforts of security researchers and discoverers who share information on security issues with us, giving us a chance to improve our products and services and better protect our customers. Thank you for working with us through the above process.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Product Review Guidelines

We value your feedback!

When writing your review, please consider the following guidelines:

• Focus on the product and your individual experience using it
• Provide details about why you liked or disliked a product
• All submitted reviews are subject to the terms set forth in our Terms of Use (TOU)

We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:

• Medical claims for supplements. These types of statements require express approval from the FDA.*
• Obscenities, discriminatory language, or other languages not suitable for a public forum
• Advertisements, “spam” content, or references to other products, offers, or websites
• Email addresses, URLs, phone numbers, physical addresses, or other forms of contact information
• Critical or spiteful comments on other reviews posted on the page or their authors
• In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.

Enjoy writing your review!

* The following are examples of medical claims:

• Reviews that mention a disease or condition Examples: arthritis, angina, cancer, chronic fatigue, insomnia, irritable bowel syndrome, pain, etc.
• Reviews that imply a disease or condition. Examples: joint problems, digestion trouble, blurry vision, etc.
• Reviews for products for adults that mention assisting a pet or child (anyone under 18). Example: adult glucosamine product assisting dog’s joints, child taking adult melatonin for sleep, etc.
• Reviews that mention taking more than the recommended dosage
• Reviews that mention replacing a prescription/OTC formula or taking a supplement along with a prescription/OTC formula

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Bot & Crawler Access Terms of Use Policy

This Bot and Crawler Access Terms of Use Policy ("Policy") applies to all automated software agents, including but not limited to web robots, spiders, crawlers, scrapers, or other automated means of data access or interaction (collectively "Bots and Crawlers") on our website. This Policy outlines Bots and Crawlers' permissible and prohibited uses of our website.

Acceptance of Terms

By utilizing Bots and Crawlers on our website, you consent to abide by the terms of this Policy, our overall Terms of Use (TOU), our Privacy Policy, and any other policies we may implement from time to time. This policy operates in conjunction with but does not supersede Z Natural Foods TOU or any other Policies published on this or any other Z Natural Foods-owned site. If you do not agree with these terms, we request that you discontinue using Bots and Crawlers on our site immediately.

Limited License

We grant you a limited, non-exclusive, revocable license to access our site with Bots and Crawlers under the conditions stipulated in this Policy. This license does not imply any rights not explicitly stated in this Policy.

Prohibited Behavior

Bots and Crawlers must refrain from the following activities unless explicitly authorized by us:

• Accessing, searching, or downloading content from our site through methods other than our publicly supported interfaces.
• Undertaking activities that could disrupt, overload, or otherwise negatively impact our technical infrastructure.
• Gathering or harvesting any personally identifiable information from our site, such as names, email addresses, or phone numbers.
• Ignoring, circumventing, or violating restrictions in any robot exclusion headers on our site or bypassing other measures to prevent or limit access to our site.
• Attempting to probe, scan, or test the vulnerability of our systems, networks, or security measures unless all necessary and legal consents have been obtained.
• Attempting to hack or breach the site and Service.
• Compliance with Laws

When accessing our site with Bots and Crawlers, you pledge to comply with all applicable local, state, national, and international laws and regulations, including but not limited to privacy, data protection, and intellectual property rights laws.

Monitoring and Enforcement

We maintain the right to monitor, investigate, and enforce any activity on our site to ensure compliance with this Policy and our other terms and conditions. This includes the ability, at our sole discretion, to block, limit, or terminate access for any Bot or Crawler that we believe violates this Policy without notice.

Indemnification

You agree to indemnify and hold us (directors, officers, employees, agents, and affiliates) harmless from any and all claims, demands, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to the use of the Service, including, but not limited to, any breach of this Agreement, violation of any laws, regulations, or rights of any third party made by any third party due to or arising out of your use of Bots and Crawlers in violation of this Policy and/or arising from a breach of this Policy.

Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, punitive, or consequential damages or any loss of revenue or profits (whether directly or indirectly) arising out of your use or inability to use the Service, even if we have been advised of the possibility of such damages.

Changes to Policy

We reserve the right to modify or replace this Policy at any time. If we make changes, we will post the revised Policy on our site and update the "Last Updated" date. Your continued use of Bots and Crawlers on our site after the revision of the Policy will constitute acceptance of the modified terms.

Contact

If you have any questions or concerns about this Policy or wish to request permission for a Bot or Crawler to perform actions beyond the terms outlined in this Policy, please reach out to us using our Contact Us page.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

GDPR Statement

PREAMBLE
The General Data Protection Regulation (GDPR) is a regulatory framework enacted by the European Union to safeguard the rights of data subjects residing within the European Economic Area (EEA) concerning the processing of their personal data. Z Natural Foods ("Company," "we," "us," or "our") is unwavering in its commitment to uphold the principles of data protection, confidentiality, and security of your personal information.

SCOPE AND CONSENT
This GDPR Privacy Policy delineates the manner in which we collect, handle, and disseminate the personal data of our website visitors and service users ("you" or "data subject"). By accessing or utilizing our Website, you explicitly agree to the terms stipulated in this GDPR Privacy Policy, our overarching Privacy Policy, our Terms of Use, and any other subsequently referenced or disclosed terms (collectively, "Terms of Use" or "TOU"). This agreement establishes a legally binding contract between you and Z Natural Foods.

DATA COLLECTION AND USAGE
We may accumulate and process the following categories of personal data:

• Identity Data: Such as full name, username, or other identifiers.
• Contact Data: Including email address and phone number.
• Technical Data: IP address, browser specifications, time zone, and geolocation.
• Usage Data: Insights into your interactions with our website, products, and services.

Please refer to the Z Natural Foods Privacy Policy for a comprehensive understanding of our data processing activities.

LEGAL GROUNDS FOR DATA PROCESSING
We process personal data based on the following legal justifications:

• Consent: You have explicitly permitted the processing for designated purposes.
• Contractual Necessity: Processing is indispensable for the fulfillment of a contract.
• Legal Compliance: Processing is mandated by statutory obligations.
• Vital Interests: Processing is crucial for the preservation of vital interests.
• Public Task: Processing is executed in the public's interest.
• Legitimate Interests: Processing is essential for our legitimate business interests, provided your rights do not override such interests.

COMPLIANCE AND UTILIZATION OF DATA
Our platform is meticulously crafted to align with GDPR principles. We employ your personal data for:

• Contractual fulfillment.
• Pursuit of legitimate business interests without infringing upon your rights.
• Adherence to statutory mandates.

We adopt a minimalist approach to data collection, establish a clear legal foundation for processing, and retain data only for the necessary duration, post which it is expunged.

DATA RETENTION
Your personal data is retained solely for the duration requisite for the intended purposes or as mandated by applicable legislation.

DATA SECURITY
We have instituted stringent security protocols to thwart unauthorized access, inadvertent loss, or illicit processing of your personal data.

INTERNATIONAL DATA TRANSFERS
For users within the EEA, any transfer of personal data outside the EEA is executed with stringent protective measures, including industry-standard encryption techniques.

CHILDREN'S PRIVACY
Our platform is not tailored for minors as defined by pertinent data protection or privacy laws. We consciously refrain from collecting data from minors.

DIRECT MARKETING
You reserve the right to withdraw from marketing communications at any juncture. Instructions for opting out are provided in our communications.

COOKIES
Our website utilizes cookies. For an in-depth understanding, please consult our Cookie Policy.

YOUR RIGHTS UNDER GDPR
As an EU resident, you are entitled to specific rights under the GDPR. These include:

• Right of access. The right to obtain access to your personal data.
• Right to rectification. The right to erase or rectify inaccurate or incomplete data.
• Right to erasure. The right to obtain the erasure of your personal data in certain circumstances.
• Right to portability. The right to move, copy, or transfer personal data.
• Right to restrict processing. The right to restrict the processing of personal data.
• Right to object to processing. The right to object to the processing of personal data for certain purposes.

To exercise these rights, reach out to us. Identity verification may be requested to process your application.

CONTACT INFORMATION
Z Natural Foods
5407 N Haverhill Rd #336
West Palm Beach, FL 33407 USA
Email: GDPR@znaturalfoods.com
Phone: +1-561-242-1880

REDRESSAL MECHANISM
For inquiries or grievances, contact us directly. You may approach the competent Data Protection Authority within the EEA if unresolved.

AMENDMENTS
This GDPR Privacy Policy may undergo periodic revisions. We recommend revisiting this page to stay abreast of any modifications.

CONCLUDING REMARKS
This policy embodies our unwavering commitment to GDPR compliance, ensuring transparency, clarity, and robust legal safeguards for data subjects.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

How to opt out

By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our Privacy Policy.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.