Product Review Guidelines

Last Updated: February 1, 2025

These Product Review Guidelines (the “Guidelines”) govern the submission of product reviews on the Z Natural Foods website (the “Site”), which is owned and operated by Z Natural Foods (“ZNF”), a company located in Palm Beach, Florida. By submitting a review, you (the “Reviewer”) acknowledge and agree to be bound by these Guidelines and the Terms of Use (“TOU”), including the mandatory arbitration provisions set forth therein. If you do not agree to these terms, you must refrain from submitting a review.

1. Scope and Purpose

The purpose of the review system is to collect authentic and detailed feedback regarding your personal experience with ZNF products. The opinions expressed in submitted reviews are solely those of the Reviewer and do not necessarily reflect the views of, or constitute an endorsement by, ZNF. These reviews are intended solely for informational purposes and do not establish any contractual relationship between the Reviewer and ZNF.

2. Content Requirements

When composing your review, you are required to:

• Focus Exclusively on the Product: Provide a clear, detailed account of your personal experience with the product.

• Substantiate Your Feedback: Clearly articulate the aspects of the product that you found favorable or unfavorable, including relevant specifics that support your opinion.

• Avoid Unauthorized Claims: Refrain from making any statements, assertions, or representations that may be construed as factual claims regarding the safety, efficacy, or therapeutic benefits of the product unless such claims have been explicitly approved by the appropriate governmental authority (e.g., the U.S. Food and Drug Administration (FDA), United States Department of Agriculture (USDA), National Institutes of Health (NIH), etc.).

3. Prohibited Content

Without limiting the generality of the foregoing, ZNF expressly prohibits, and reserves the right to remove or refuse to publish, any review that includes any of the following:

• Medical or Health-Related Claims:

• Any reference to specific diseases, conditions, or health outcomes (e.g., arthritis, angina, cancer, chronic fatigue, insomnia, irritable bowel syndrome, pain, etc.).

• Implications or statements suggesting that the product can diagnose, cure, mitigate, or prevent any disease or condition.

• Any reference that implies the product is suitable for individuals under the age of 18, for pets, or any party not in accordance with the product’s intended use.

• Claims involving usage beyond the recommended dosage or as a substitute for prescription or over-the-counter medications.

• Inappropriate or Unlawful Content:

• Use of profanity, obscenities, or language that may be interpreted as discriminatory, defamatory, or harassing.

• Content that constitutes advertisements, “spam,” or promotion of third-party products, services, or websites.

• Disclosure of personal or contact information, including email addresses, URLs, telephone numbers, physical addresses, or any other data that may compromise personal privacy.

• Any content intended to disparage or criticize other reviewers or their opinions in a manner that is spiteful or intended to incite discord.

4. Alternative Feedback Channels

Should you wish to provide feedback regarding product selection, pricing, ordering, delivery, or other customer service matters, please do not use the product review system. Instead, contact ZNF directly through the designated communication channels provided on the Site.

5. Modifications and Enforcement

ZNF reserves the absolute right, in its sole discretion, to modify, amend, or update these Guidelines at any time without prior notice. Any review that does not comply with these Guidelines, or that ZNF determines (in its sole discretion) is inappropriate for publication, may be removed or edited without any obligation to notify the Reviewer. ZNF’s decisions regarding such actions shall be final and binding.

6. Disclaimer and Indemnification

Nothing contained in these Guidelines shall be construed as creating any contractual rights for the Reviewer. ZNF disclaims any liability for reliance on the content of any submitted review. By submitting a review, you agree to indemnify, defend, and hold harmless ZNF from any and all claims, losses, liabilities, damages, or expenses arising from or related to your review in violation of these Guidelines.

7. Governing Law and Dispute Resolution

These Guidelines shall be governed by and construed in accordance with the laws of the State of Florida. Any dispute or controversy arising out of or relating to these Guidelines, including the submission of a review, shall be resolved exclusively through binding arbitration as detailed in the TOU. By submitting a review, you agree to waive any right to litigate in a court of law.

8. Acceptance

By submitting a product review on the Site, you confirm that you have read, understood, and agree to be bound by these Guidelines and the TOU. If you do not agree with these terms, you must not submit a review.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Terms of Use Policy, Privacy Policy, Legal Notice Disclaimer, Return Policy, Accessibility Statement, California Prop 65 Notice, Subscriptions, Shipping Policy, Cookie Policy, DMCA Compliance Statement, Mobile Terms of Service, Content Policy, Advertising & Analytics Policy, Information & Security Policy, Product Reviews Policy, Bot & Crawler Policy, GDPR Statement, CCPA Opt-out. Any disagreements must be settled with binding arbitration.