Terms of Use

PLEASE EXERCISE DILIGENT REVIEW OF THESE CONTRACT TERMS AND CONDITIONS OF USE AND SERVICE. THESE TERMS CONTAIN ESSENTIAL INFORMATION ABOUT YOUR LEGAL RIGHTS AND OBLIGATIONS, ALONG WITH POTENTIAL LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

The following Contract Terms delineate the terms of a legally binding agreement between You (“Customer,” “Your,” “Consumer,” “Wholesaler,” “Retailer,” “Distributor,” “Client,” “Viewer,” or “Website Visitor”) and Z Natural Foods LLC (“Z Natural Foods,” “ZNF,” “We,” “Us” “Our,” “Store,” “the Company”). By accessing, browsing, and/or utilizing the ZNaturalFoods.com website (the “Site”) and its Service (s), You acknowledge that You have comprehended and assented to abide by these Terms, in addition to complying with all relevant laws and regulations, inclusive of U.S. export and re-export control laws and regulations. Should You dissent from any of these Terms, refrain from utilizing this Site and its Services. Regardless of whether You are conversant with or oblivious to our Policies, You remain bound by all of our Legal Policies, Terms of Use, and any other referenced or published Terms hereafter collectively referred to as TOU (“Policy,” “Policies,” “Contract Terms,” “Terms,” “Conditions,” “Legal Policies,” “Legal Agreement,” “Terms of service,” “Terms and Conditions of Use”). IF YOU DO NOT AGREE TO THIS TOU, YOU MUST NOT ACCESS OR USE THE SITE AND SERVICES.

The TOU may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to revise, supplement, or amend this document or to place an order for Product(s) and/or Service(s) subject to additional or modified terms and conditions shall be considered null and void unless otherwise mutually agreed upon in a written agreement executed by both the Customer and ZNF.

You are presently viewing a page of ZNF Website(s) or related websites owned by ZNF. This Site and any Services provided by ZNF, including all communications with ZNF, in connection with business operations, sales, and/or Site (the “Services”) are furnished to You explicitly. The content provided on this Site is safeguarded by law, which includes, but is not limited to, United States Copyright Law and international treaties. ZNF maintains and operates this Site from its West Palm Beach, Florida, USA offices. ZNF does not guarantee the appropriateness, accessibility, accuracy, or availability of materials on the Site for use in other locations, and accessing them from territories where their contents are deemed illegal is strictly prohibited. Those who opt to access this Site from other locations do so of their own volition and are accountable for compliance with applicable local laws.

Material Terms: As provided in greater detail in this TOU (and without limiting the express language of this TOU), You acknowledge the following:

1. You consent to the collection, use, and disclosure of Your information in accordance with the ZNF Privacy Policy www.znaturalfoods.com/pages/legal#tab-1 (“Privacy Policy”);
2. The Site is provided “as is” without warranties of any kind, and ZNF’s liability to You is limited;
3. We will resolve disputes arising under this TOU through binding arbitration. By accepting this TOU, You and ZNF are each waiving the right to a trial by jury or to participate in a class action; and
4. You certify that You understand and agree to follow and be legally bound by all of our Legal Policies, which are available at the bottom of this page and in links here: https://www.znaturalfoods.com/pages/legal.

It is important to note that Your use of the Service is conditional upon Your adherence to the binding Terms and Conditions (TOU) detailed below. This includes all exhibits, information available in the registration process, and on the Service (“Information”) that are incorporated by reference in this Agreement. This Agreement comprises several policies and notices, including a Legal Notice Disclaimer, California Prop 65 WARNING (California Safe Drinking Water and Toxic Enforcement Act of 1986), Accessibility Statement, Mobile Terms of Use, Shipping Policy, Return Policy, Cookie Policy, DMCA Compliance Statement, Privacy Policy, as well as all other Terms and Conditions outlined below and/or referenced.

ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS: PRIOR TO UTILIZING THE SERVICES, MAKING PURCHASES, INTERACTING WITH CUSTOMER SERVICE, OR ACCESSING THE SITE PROVIDED BY Z NATURAL FOODS (ZNF), YOU MUST THOROUGHLY REVIEW AND UNDERSTAND THIS AGREEMENT, WHICH ENCOMPASSES ALL TERMS OF USE (TOU) AND LEGAL POLICIES STIPULATED BY ZNF. BY ACCESSING OR UTILIZING THE SITE, SERVICES, AND SERVICE PROVIDERS, YOU AFFIRMATIVELY AGREE TO COMPLY WITH AND BE BOUND BY THE TERMS CONTAINED WITHIN, INCLUDING, BUT NOT LIMITED TO, PROVISIONS RELATED TO WARRANTIES, LIMITATION OF LIABILITY, BINDING ARBITRATION, WAIVER OF CLASS-ACTION RIGHTS, SEVERABILITY, COPYRIGHT, LICENSES, USE RESTRICTIONS, IDEA SUBMISSIONS, INDEMNIFICATION, THIRD PARTY RIGHTS, MISCELLANEOUS PROVISIONS, CALIFORNIA PROPOSITION 65 WARNING, ACCESSIBILITY POLICY, DISCLAIMER, PRIVACY POLICY, AND ALL OTHER TERMS SET FORTH HEREIN. SHOULD YOU DISAGREE WITH ANY PART OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING OR ACCESSING THE SITE AND SERVICES. ZNF RESERVES THE RIGHT TO AMEND OR UPDATE THIS AGREEMENT AT ANY TIME, AND SUCH CHANGES SHALL BECOME EFFECTIVE IMMEDIATELY UPON POSTING OR NOTIFICATION TO YOU. YOU AGREE PERIODICALLY TO REVIEW THIS AGREEMENT TO BE INFORMED OF ANY CHANGES, AND YOUR CONTINUED ACCESS OR USE OF THE SERVICES SHALL CONSTITUTE YOUR UNAMBIGUOUS ACCEPTANCE OF THE MODIFIED AGREEMENT.

VALIDITY AND ENFORCEABILITY POST-TERMINATION: SHOULD ANY PART OF THIS AGREEMENT BE FOUND INVALID OR UNENFORCEABLE UNDER APPLICABLE LAW, SUCH PART SHALL BE MODIFIED TO REFLECT A VALID, ENFORCEABLE PROVISION THAT CLOSEST MATCHES THE ORIGINAL INTENT WHILE THE REMAINDER OF THE AGREEMENT CONTINUES IN FULL FORCE AND EFFECT. CERTAIN SECTIONS OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO WARRANTIES, LIMITATION OF LIABILITY, BINDING ARBITRATION, WAIVER OF CLASS ACTION RIGHTS, SEVERABILITY, COPYRIGHT, LICENSES, USE RESTRICTIONS, IDEA SUBMISSIONS, INDEMNIFICATION, THIRD PARTY RIGHTS, ACCESSIBILITY, MISCELLANEOUS, CALIFORNIA PROPOSITION 65, AND OVERARCHING CONTRACT TERMS, SHALL SURVIVE THE TERMINATION OR SUSPENSION OF THIS AGREEMENT, ENSURING ONGOING PROTECTION AND ENFORCEMENT OF ZNF'S RIGHTS AND OBLIGATIONS AND THOSE OF ITS USERS.

CONTINUED OBLIGATION POST-TERMINATION: UPON THE CONCLUSION OF THESE TERMS, REGARDLESS OF THE TERMINATING PARTY, BOTH YOU AND ZNF REMAIN BOUND BY ALL PROVISIONS OF THIS AGREEMENT, EXCEPT THOSE SPECIFICALLY PERTAINING TO LIMITED LICENSE AND MODIFICATIONS TO SERVICE.

GOVERNING LAW AND JURISDICTION. THIS AGREEMENT, INCLUDING ANY SALES AND/OR SERVICES PROVIDED BY Z NATURAL FOODS (ZNF), SHALL BE EXCLUSIVELY GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF FLORIDA, UNITED STATES OF AMERICA, EXCLUDING ITS CONFLICT OF LAWS PRINCIPLES THAT WOULD MANDATE THE APPLICATION OF LAWS FROM ANOTHER JURISDICTION. BOTH YOU AND ZNF IRREVOCABLY AGREE TO SUBMIT TO THE EXCLUSIVE JURISDICTION AND VENUE OF THE COURTS LOCATED WITHIN THE STATE OF FLORIDA, U.S.A., FOR ANY AND ALL DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE USE OF THE ZNF WEBSITE AND SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOTH PARTIES CONSENT TO THE EXCLUSIVE JURISDICTION AND VENUE OF ARBITRATION IN FLORIDA, U.S.A., FOR ALL DISPUTES ARISING FROM OR RELATED TO THE USE OF ZNF WEBSITE AND SERVICES. USE OF THE ZNF WEBSITE AND SERVICES IS UNAUTHORIZED IN ANY JURISDICTION THAT DOES NOT RECOGNIZE OR GIVE EFFECT TO THE PROVISIONS OF THESE TERMS OF USE, INCLUDING, WITHOUT LIMITATION, THIS SECTION.

YOU ACKNOWLEDGE THAT NO JOINT VENTURE, PARTNERSHIP, EMPLOYMENT, OR AGENCY RELATIONSHIP EXISTS BETWEEN YOU AND ZNF AS A RESULT OF THIS AGREEMENT OR YOUR USE OF THE ZNF WEBSITE. ZNF'S PERFORMANCE UNDER THIS AGREEMENT IS SUBJECT TO EXISTING LAWS AND LEGAL PROCEDURES. NOTHING CONTAINED IN THIS AGREEMENT SHALL LIMIT ZNF'S RIGHT TO COMPLY WITH GOVERNMENTAL, COURT, AND LAW ENFORCEMENT REQUESTS OR REQUIREMENTS CONCERNING YOUR USE OF THE ZNF WEBSITE OR SERVICES OR INFORMATION PROVIDED TO OR COLLECTED BY ZNF REGARDING SUCH USE.

COMPREHENSIVE LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES

ACCEPTANCE OF TERMS OF USE (TOU): BY ACCESSING OR USING THE Z NATURAL FOODS (ZNF) WEBSITE, CONTENT, SERVICES, OR PLACING ANY ORDER THROUGH VARIOUS MEANS INCLUDING THE INTERNET, TELEPHONE, FACSIMILE, OR OTHER METHODS, YOU ARE REQUIRED TO ACCEPT THESE TERMS OF USE. BY ENGAGING WITH Z NATURAL FOODS IN ANY CAPACITY, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT. YOU AFFIRM THAT YOU HAVE FULLY READ, UNDERSTOOD, AND ACCEPTED THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE PROHIBITED FROM ACCESSING OR USING Z NATURAL FOODS' WEBSITE, SERVICES, CONTENT, OR ORDERING PRODUCTS.

INFORMATION ACCURACY AND LIABILITY DISCLAIMER: THE INFORMATION PROVIDED ON THE Z NATURAL FOODS WEBSITE IS SOURCED FROM VARIOUS PROVIDERS. NEITHER Z NATURAL FOODS NOR ANY INFORMATION PROVIDER SHALL BE LIABLE FOR THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF THE INFORMATION UNDER ANY LEGAL THEORY. BOTH Z NATURAL FOODS AND INFORMATION PROVIDERS SPECIFICALLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT OF ANY LIABILITY ARISING FROM VARIOUS LEGAL CLAIMS, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR TORT, THE LIABILITY OF Z NATURAL FOODS OR ANY INFORMATION PROVIDER SHALL NOT EXCEED THE FEES PAID BY YOU FOR THE SPECIFIC INFORMATION OR SERVICE PROVIDED. NEITHER Z NATURAL FOODS NOR ANY INFORMATION PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO THE USE OR INABILITY TO USE THE INFORMATION FROM THIS SITE.

GENERAL INFORMATIONAL PURPOSE AND HEALTHCARE DISCLAIMER: THE INFORMATION PROVIDED ON THE Z NATURAL FOODS WEBSITE IS FOR GENERAL INFORMATIONAL PURPOSES AND SHOULD NOT BE CONSIDERED COMPREHENSIVE OR A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, VISIT, CALL, CONSULTATION, OR ADVICE FROM HEALTHCARE PROVIDERS. THE SERVICE DOES NOT RECOMMEND SELF-MANAGEMENT OF HEALTH PROBLEMS, NOR DOES IT COVER ALL POSSIBLE DISEASES, AILMENTS, PHYSICAL CONDITIONS, OR THEIR TREATMENTS. USERS SHOULD SEEK IMMEDIATE ADVICE FROM HEALTHCARE PROFESSIONALS FOR ANY HEALTH-RELATED QUESTIONS AND SHOULD NOT IGNORE MEDICAL ADVICE OR DELAY SEEKING IT BECAUSE OF CONTENT, SERVICES, OR ANYTHING THEY HAVE READ ON THE Z NATURAL FOODS WEBSITE OR FROM ANY COMMUNICATIONS WITH ZNF. USERS UNDER MEDICAL CARE OR ON PRESCRIPTIONS SHOULD DISCUSS THE IMPACT OF Z NATURAL FOODS PRODUCTS WITH THEIR PHYSICIANS. FOR MORE DETAILED INFORMATION, PLEASE REFER TO OUR LEGAL NOTICE DISCLAIMER POLICY.

LIMITATION OF LIABILITY: UNDER NO CIRCUMSTANCES SHALL Z NATURAL FOODS (ZNF) BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SITE, SERVICES, CONTENT, OR ANY PRODUCTS OR INFORMATION PROVIDED BY ZNF OR ITS SERVICE PROVIDERS. THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES ARISING FROM BREACH OF CONTRACT, ADA ACCESSIBILITY ERRORS, MEDICAL EXPENSES, PERSONAL INJURY OR ILLNESS, OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, MEDICAL EXPENSES, OR LEGAL EXPENSES, IRRESPECTIVE OF WHETHER ZNF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION ENCOMPASSES CLAIMS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE. ZNF UNEQUIVOCALLY DISCLAIMS ALL WARRANTIES AND LIABILITY FOR ANY INFORMATION PROVIDED ON ITS WEBSITE, OR THROUGH ANY FORM OF COMMUNICATION INCLUDING, BUT NOT LIMITED TO, EMAIL, CHAT, PHONE, SOCIAL MEDIA, OR OTHER MEANS, PARTICULARLY REGARDING HEALTH AND NUTRITION SUPPLEMENTS. SUCH INFORMATION IS INTENDED SOLELY FOR DISCUSSION WITH HEALTHCARE PROFESSIONALS AND SHALL NOT BE INTERPRETED AS MEDICAL ADVICE. ZNF MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE EFFICACY, SAFETY, NUTRITIONAL POTENCY, OR SUITABILITY OF ANY PRODUCTS OFFERED. PRODUCTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION (FDA) OR THE UNITED STATES DEPARTMENT OF AGRICULTURE (USDA) AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, ARE HEREBY EXPRESSLY DISCLAIMED.

SPECIFIC EXCLUSIONS: THIS LIMITATION OF LIABILITY APPLIES TO ALL DAMAGES RESULTING FROM OR IN CONNECTION WITH THE USE OR INABILITY TO USE ZNF'S SERVICES, CONTENT, ANY WEBSITE LINKED FROM ZNF'S SITES, OR ANY OTHER FORM OF USER INTERACTION WITH ZNF, INCLUDING BUT NOT LIMITED TO FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, COMPUTER VIRUS, OR NETWORK FAILURE. DIRECT DAMAGES, CONSEQUENTIAL DAMAGES, AND INCIDENTAL DAMAGES ARISING FROM NEGLIGENCE, MISLEADING, OR DECEPTIVE CONDUCT BY ZNF OR ITS SERVICE PROVIDERS ARE SPECIFICALLY EXCLUDED FROM LIABILITY.

INDEMNIFICATION AND DEFENSE: YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS ZNF AND ITS SERVICE PROVIDERS FROM ANY CLAIMS, DAMAGES, LIABILITIES, AND EXPENSES ARISING OUT OF YOUR USE OF THE SERVICES, YOUR BREACH OF THIS AGREEMENT, OR YOUR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY OR OTHER RIGHTS OF ANY PERSON OR ENTITY. THIS INDEMNITY INCLUDES ALL CLAIMS, DAMAGES, LIABILITIES, LOSSES, COSTS, AND EXPENSES, INCLUDING REASONABLE LEGAL FEES AND EXPENSES, AND WILL SURVIVE TERMINATION OR EXPIRATION OF THIS AGREEMENT AND YOUR USE OF THE SERVICES.

GENERAL DISCLAIMER

PRODUCT WARRANTY DISCLAIMERS: Z NATURAL FOODS (ZNF) UNEQUIVOCALLY DISCLAIMS ALL WARRANTIES AND LIABILITY RELATED TO ANY PRODUCTS, EXCEPT AS EXPRESSLY STATED OTHERWISE IN THIS AGREEMENT. THIS DISCLAIMER ENCOMPASSES, BUT IS NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION WITH ALL CONTENT, PRODUCTS, AND SERVICES OFFERED. ZNF SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE ANY PRODUCT, SERVICE, OR CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REPRESENTATIONS AND WARRANTIES BY YOU: YOU HEREBY REPRESENT AND WARRANT THAT YOU POSSESS THE LEGAL AUTHORITY AND CAPACITY TO AGREE TO AND UPHOLD THE TERMS OF THIS AGREEMENT. IF YOU ARE UNDER 18 YEARS OF AGE, YOU CONFIRM THAT A PARENT OR LEGAL GUARDIAN HAS AGREED TO THESE TERMS ON YOUR BEHALF. YOU WARRANT THAT ALL INFORMATION YOU PROVIDE TO ZNF IS ACCURATE, CURRENT, AND COMPLETE. YOU FURTHER WARRANT THAT YOU OWN OR HOLD SUFFICIENT RIGHTS TO MEET YOUR OBLIGATIONS UNDER THIS AGREEMENT AND THAT YOUR USE OF ZNF IS LAWFUL IN ALL JURISDICTIONS WHERE YOU ACCESS OR USE THE SERVICES.

DISCLAIMER OF WARRANTIES FOR SITE AND PRODUCTS: YOU ACKNOWLEDGE THAT YOUR USE OF ZNF SERVICES AND CONTENT IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ZNF DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ZNF MAKES NO WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT RESULTS WILL BE EFFECTIVE, ACCURATE, OR RELIABLE, OR THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS. ALL MATERIALS AND CONTENT ON ZNF SITES AND PRODUCTS ARE PROVIDED "AS IS." ZNF EXPLICITLY DISCLAIMS ALL WARRANTIES, BOTH EXPRESS AND IMPLIED, RELATING TO THE MATERIALS, CONTENT, AND PRODUCTS. NO WARRANTY IS MADE REGARDING THE QUALITY, ACCURACY, TIMELINESS, USEFULNESS, COMPLETENESS, OR RELIABILITY OF MATERIALS. ZNF DOES NOT GUARANTEE THAT ITS SITES OR PRODUCTS WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ZNF ALSO DISCLAIMS ANY WARRANTIES FOR THE SUCCESSFUL RESULTS OF FOLLOWING ANY INSTRUCTIONS, GUIDANCE, OR RECIPES PROVIDED IN THE MATERIALS.

ENFORCEABILITY OF THIRD-PARTY INDEMNIFICATION: THE INDEMNIFICATION PROVISIONS SET FORTH IN THIS AGREEMENT EXTEND RIGHTS AND PROTECTIONS TO ZNF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AND ANY THIRD-PARTY INFORMATION PROVIDERS. EACH SUCH ENTITY OR INDIVIDUAL MAY ASSERT AND ENFORCE THESE RIGHTS OF INDEMNIFICATION DIRECTLY AGAINST YOU.

UNDER NO CIRCUMSTANCES SHALL ZNF BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE, SERVICES, CONTENT, OR ANY PRODUCTS OR INFORMATION PROVIDED BY ZNF OR ITS SERVICE PROVIDERS. THIS EXCLUSION OF LIABILITY INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM BREACH OF CONTRACT, AMERICANS WITH DISABILITIES ACT (ADA) ACCESSIBILITY ERRORS, MEDICAL EXPENSES, PERSONAL INJURY OR ILLNESS, AND ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, MEDICAL EXPENSES, OR LEGAL EXPENSES, REGARDLESS OF WHETHER ZNF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION APPLIES TO ALL CLAIMS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

MEDICAL DISCLAIMER AND HEALTH INFORMATION GUIDANCE

GENERAL INFORMATION DISCLAIMER: THE INFORMATION PROVIDED ON THE Z NATURAL FOODS WEBSITE IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. Z NATURAL FOODS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES RELATED TO THE EFFICACY, SAFETY, POTENCY, OR SUITABILITY OF ANY SPECIFIC NUTRIENT OR PRODUCT FOR PARTICULAR INDIVIDUALS OR CIRCUMSTANCES. THE APPLICABILITY OF INFORMATION MAY VARY AMONG INDIVIDUALS AND SHOULD NOT BE USED AS A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE.

CONSULTATION REQUIREMENT: YOU ARE URGED TO CONSULT WITH A QUALIFIED HEALTHCARE PROFESSIONAL PRIOR TO TAKING ANY DIETARY, NUTRITIONAL, HERBAL, OR HOMEOPATHIC SUPPLEMENT, CHANGING OR UNDERTAKING ANY NEW DIET, EXERCISE PROGRAM, OR SUPPLEMENTATION PROGRAM. THIS IS ESPECIALLY CRITICAL IF YOU ARE UNDER EIGHTEEN (18) YEARS OLD, PREGNANT, NURSING, OR HAVE EXISTING HEALTH PROBLEMS. YOUR PHYSICIAN OR HEALTHCARE PROFESSIONAL IS BEST EQUIPPED TO ASSESS THE SUITABILITY OF ANY DIET OR EXERCISE PROGRAM FOR YOUR PERSONAL NEEDS.

CAUTION AGAINST DISREGARDING PROFESSIONAL ADVICE: DO NOT IGNORE OR DELAY OBTAINING PROFESSIONAL MEDICAL ADVICE BECAUSE OF INFORMATION YOU HAVE READ ON THE ZNF WEBSITE OR FROM COMMUNICATION WITH US. IF YOU HAVE OR SUSPECT YOU HAVE A MEDICAL PROBLEM, PROMPTLY CONTACT YOUR HEALTHCARE PROVIDER. ZNF DOES NOT ENDORSE OR VALIDATE ANY SPECIFIC TESTS, SCIENTIFIC STUDIES, PHYSICIANS, PRODUCTS, PROCEDURES, OPINIONS, OR OTHER INFORMATION THAT MAY BE MENTIONED ON THE SITE. USE OF ANY INFORMATION PROVIDED ON THE SITE IS SOLELY AT YOUR OWN RISK.

FDA DISCLAIMER AND PRODUCT INFORMATION: INFORMATION, PRODUCTS, DESCRIPTIONS, CLAIMS, REVIEWS, AND TESTIMONIALS PRESENTED ON THIS SITE HAVE NOT BEEN EVALUATED BY ZNF OR THE U.S. FOOD AND DRUG ADMINISTRATION (FDA). THEY ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION. ALWAYS CONSULT WITH A HEALTHCARE PROFESSIONAL BEFORE USING ANY PRODUCTS, INITIATING A DIET, EXERCISE, OR SUPPLEMENTATION PROGRAM, OR IF YOU HAVE OR SUSPECT YOU HAVE A HEALTH ISSUE.

SAFETY AND WELL-BEING EMPHASIS: Z NATURAL FOODS EMPHASIZES THE IMPORTANCE OF YOUR SAFETY AND WELL-BEING AND RECOMMENDS CONSULTING A QUALIFIED PROFESSIONAL FOR ANY HEALTH CONCERNS LASTING MORE THAN TWO WEEKS. ALWAYS INFORM YOUR HEALTHCARE PROVIDER OF ANY SUPPLEMENTAL NUTRITION YOU ARE TAKING AND NEVER DISCONTINUE ANY MEDICATION WITHOUT PRIOR CONSULTATION WITH YOUR PHYSICIAN. INDIVIDUAL RESULTS MAY VARY, AND YOU SHOULD BE CAUTIOUS OF ANY CLAIMS OF GUARANTEED IMPROVEMENTS IN HEALTH.

THE INFORMATION PROVIDED HEREIN IS DESIGNED TO SUPPORT, NOT REPLACE, THE RELATIONSHIP BETWEEN A PATIENT AND THEIR PHYSICIAN OR OTHER HEALTHCARE PROFESSIONALS. Z NATURAL FOODS STRONGLY ENCOURAGES YOU TO MAKE HEALTHCARE DECISIONS BASED UPON YOUR RESEARCH AND IN PARTNERSHIP WITH QUALIFIED HEALTHCARE PROFESSIONALS.

Product Terms and Conditions

Product Information and Updates: Z Natural Foods (ZNF) regularly reviews and updates its Foods Policy and product information. Despite efforts to ensure accuracy, there may occasionally be inaccuracies or errors in product descriptions, photos, labeling, nutrition facts, nutritional potency, or claims. ZNF reserves the right to discontinue or limit products at any time and to modify prices and promotions without notice. We strive to ensure the accuracy and reliability of information on our site and service and welcome user feedback regarding errors or misrepresentations.

Product Availability and Pricing: All products offered by ZNF are subject to availability. ZNF reserves the right to refuse or cancel orders due to incorrect product quantity, price, or information, thereby absolving itself of any liability. In the event an order is canceled after your account has been charged, ZNF will issue a credit to the account in the amount of the charge.

Authorized Distributor and Warranty Policy: ZNF is committed to providing high-quality and reliable products and thus maintains a network of authorized dealers. Warranties are only honored for items purchased from ZNF or an authorized ZNF dealer and require valid receipt or proof of purchase. Warranties are void for products purchased from unauthorized dealers or if the product's original label has been removed or altered. Customers are urged to verify authorized dealers to ensure product quality and validity of warranties.

In summary, ZNF endeavors to provide accurate and up-to-date product information and maintain authorized distribution channels to ensure product quality and safety. We encourage customers to report any issues and to purchase from authorized channels to guarantee the validity of product warranties. Your continued support and feedback are invaluable to our mission of providing quality products and services.

Terms of Payment and Account Responsibilities

Purchasing Terms: ZNF, or its authorized service provider, facilitates all e-commerce transactions under this agreement. ZNF is not responsible for goods or services procured through external websites or pages, even if linked to our site. You must report any product issues for support within a 30-day period. The sole remedy for product issues and the maximum liability of ZNF will be the amount you paid for the product.

Acknowledgment of Payment Terms: You acknowledge Z Natural Foods' right to charge for its services and that it may change fees at its discretion. If your account or membership is terminated due to a breach of the Agreement, you are not entitled to any refund of prepaid fees or payments. By purchasing or using ZNF credits or making direct payments, you commit to comply with our payment terms, as set by ZNF.

Payment Procedures: Payment is required before acceptance or shipment of an order unless otherwise agreed by ZNF. Payments may be made via credit card, money order, wire transfer, or other prearranged methods, subject to credit approval. Invoices are due within the specified period, and ZNF may invoice parts of an order separately. Price quotations are valid for the period stated, and all orders are only binding upon ZNF's acceptance.

Order Acceptance and Limitations: An order confirmation does not signify our acceptance of your order or represent a binding offer to sell. We reserve the right to accept or decline your order up to the point of delivery. We may limit the quantity of your order and will notify you of such actions. Orders over $500.00 require pre-approval with an acceptable payment method as per our credit and fraud prevention policy. We reserve the right to refuse, cancel, or seek the return of products not meeting these conditions.

Taxes and Shipping Charges: You are responsible for all taxes related to the sale or use of our products. Taxes and shipping charges will be listed separately on the invoice. Without a valid tax exemption certificate, you are responsible for all sales and other taxes tied to the order, except for ZNF's franchise or net income taxes. Multiple items in an order may be shipped separately, depending on availability.

Password Security and Account Usage: You will select a password upon registration. You must maintain the confidentiality of your password and not use another member's account, username, or password, nor disclose your password to third parties. You must immediately notify ZNF of any unauthorized account usage or password breach. You are solely responsible for all activities conducted through your account.

Accessibility Commitment. At ZNF, we aim to make our products accessible to everyone, including individuals with disabilities. We prioritize digital inclusion by adhering to the W3C WCAG V2.1 Level A.A. guidelines in the design and development of our products. To ensure accessibility, we routinely audit our products using assistive technology, such as screen reading software (JAWS, NVDA, VoiceOver, and TalkBack) internally and through third-party evaluations. For further information, please refer to our Accessibility Statement.

Title; Risk of Loss. The risk of loss passes from Z Natural Foods to the Customer upon shipment from Z Natural Foods’ facility. Loss or damage that occurs during shipping by a carrier selected by Z Natural Foods is Z Natural Foods’ responsibility. Loss or damage during shipping by a carrier selected by the Customer is the Customer’s responsibility. The title to the software will remain with the applicable licensor(s).

TERMS AND CONDITIONS FOR PROMOTIONS AT Z NATURAL FOODS

PROMOTION OVERVIEW: Z NATURAL FOODS (ZNF) MAY ENGAGE IN VARIOUS PROMOTIONS, INCLUDING COUPONS, CONTESTS, SWEEPSTAKES, SALES, AUCTIONS, DISCOUNTS, AND SPECIAL OFFERS (COLLECTIVELY, "PROMOTIONS") THROUGH ITS SITE OR AFFILIATED COMMUNITY SITES. THESE PROMOTIONS ARE MEANT TO PROVIDE VALUE AND ENGAGEMENT FOR CUSTOMERS.

ADDITIONAL TERMS FOR PROMOTIONS: EACH PROMOTION MAY HAVE ITS OWN UNIQUE SET OF ADDITIONAL TERMS ("ADDITIONAL TERMS") WHICH CAN BE PROVIDED TO PARTICIPANTS. THESE ADDITIONAL TERMS ARE INTEGRAL TO THIS AGREEMENT AND MUST BE REVIEWED AND ADHERED TO BY PARTICIPANTS. YOUR PARTICIPATION IN ANY PROMOTION CONSTITUTES YOUR AGREEMENT TO THESE ADDITIONAL TERMS.

RESERVATION OF RIGHTS: ZNF RESERVES THE EXCLUSIVE RIGHT TO MODIFY, CANCEL, OR AMEND ANY PROMOTION, INCLUDING TERMS AND CONDITIONS, COUPONS, DISCOUNTS, OR OFFERS, AT ANY TIME AND FOR ANY REASON WITHOUT PRIOR NOTICE. ZNF ALSO RETAINS THE RIGHT TO DISQUALIFY OR WITHDRAW ANY PROMOTIONAL OFFER AT ITS SOLE DISCRETION.

ELIGIBILITY: PARTICIPATION IN PROMOTIONS IS OPEN TO INDIVIDUALS WHO LEGALLY CAN ENTER INTO BINDING CONTRACTS PER APPLICABLE LAWS. EMPLOYEES OF ZNF AND THEIR IMMEDIATE FAMILY MEMBERS MAY BE EXCLUDED FROM PARTICIPATION. EACH PROMOTION MAY DEFINE ITS ELIGIBILITY CRITERIA.

PROMOTION PERIOD: EACH PROMOTION WILL OCCUR DURING A SPECIFIED PERIOD, AS INDICATED IN ITS ADDITIONAL TERMS. ZNF MAY ALTER THE DURATION OF A PROMOTION AT ITS DISCRETION.

PARTICIPATION AND ENTRY: TO PARTICIPATE, FOLLOW THE INSTRUCTIONS SPECIFIED IN THE PROMOTION DETAILS. ANY INCOMPLETE, LATE, OR NON-COMPLIANT ENTRIES MAY BE DISQUALIFIED.

PRIZES AND REDEMPTION: SPECIFIC DETAILS ABOUT PRIZES, INCLUDING THEIR NATURE, VALUE, AND ANY TERMS FOR REDEMPTION, WILL BE OUTLINED FOR EACH PROMOTION. PRIZES ARE NON-TRANSFERABLE AND MUST BE ACCEPTED AS AWARDED. TAXES AND FEES ASSOCIATED WITH PRIZE REDEMPTION ARE THE WINNER'S SOLE RESPONSIBILITY.

WINNER SELECTION AND NOTIFICATION: WINNERS WILL BE CHOSEN AS PER THE STATED METHOD IN EACH PROMOTION AND NOTIFIED ACCORDINGLY. FAILURE TO RESPOND, CLAIM A PRIZE, OR COMPLY WITH REQUIREMENTS MAY RESULT IN FORFEITURE.

GENERAL CONDITIONS: PARTICIPANTS MUST ADHERE TO ALL FEDERAL, STATE, AND LOCAL LAWS. ZNF RESERVES THE RIGHT TO DISQUALIFY PARTICIPANTS WHO ENGAGE IN FRAUDULENT OR UNFAIR PRACTICES.

LIMITATION OF LIABILITY: ZNF WILL NOT BE LIABLE FOR ERRORS, OMISSIONS, INTERRUPTIONS, DELETIONS, DEFECTS, DELAYS, OR ANY FAILURE TO CONDUCT PROMOTIONS AS PLANNED. ZNF MAY CANCEL OR MODIFY PROMOTIONS DUE TO UNFORESEEN CIRCUMSTANCES.

PRIVACY: PARTICIPATION CONSTITUTES AGREEMENT TO THE COLLECTION AND USE OF PERSONAL INFORMATION AS PER ZNF'S PRIVACY POLICY AND PROMOTION-SPECIFIC TERMS.

BY ENGAGING IN PROMOTIONS, PARTICIPANTS AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING ALL SPECIFIC ADDITIONAL TERMS FOR EACH PROMOTION. NON-COMPLIANCE WITH ANY OF THESE TERMS MAY RESULT IN DISQUALIFICATION AND FORFEITURE OF ANY PRIZES OR BENEFITS.

ENTIRE AGREEMENT AND GOVERNING LAW

ENTIRE AGREEMENT CLAUSE: THIS AGREEMENT REPRESENTS THE FULL AND COMPLETE UNDERSTANDING BETWEEN YOU, THE USER, AND Z NATURAL FOODS (ZNF) CONCERNING THE USE OF THE ZNF WEBSITE AND SERVICES. IT CONSTITUTES THE ENTIRE AGREEMENT BETWEEN YOU AND ZNF AND SUPERSEDES ALL PRIOR OR CONTEMPORANEOUS WRITTEN OR ORAL AGREEMENTS, COMMUNICATIONS, AND PROPOSALS RELATIVE TO THE ZNF WEBSITE AND SERVICES. A PRINTED VERSION OF THIS AGREEMENT AND ANY ELECTRONIC NOTICES SHALL BE ADMISSIBLE IN JUDICIAL OR ADMINISTRATIVE PROCEEDINGS BASED UPON OR RELATING TO THIS AGREEMENT TO THE SAME EXTENT AS OTHER BUSINESS DOCUMENTS ORIGINALLY GENERATED AND MAINTAINED IN PRINTED FORM. BOTH PARTIES EXPRESSLY DESIRE THAT THIS AGREEMENT AND ALL RELATED DOCUMENTS BE WRITTEN IN ENGLISH AND THAT THE LANGUAGE OF THIS AGREEMENT SHALL PREVAIL IN THE EVENT OF ANY CONFLICT OR DISCREPANCY.

GOVERNING LAW: THIS AGREEMENT, INCLUDING ALL TERMS CONTAINED HEREIN, SHALL BE GOVERNED AND INTERPRETED IN ACCORDANCE WITH THE LAWS OF THE STATE OF FLORIDA, EXCLUDING ITS CONFLICT OF LAWS RULES. BY ENTERING INTO THIS AGREEMENT, YOU WAIVE ANY AND ALL OBJECTIONS TO THE EXERCISE OF JURISDICTION OVER YOU BY SUCH COURTS AND THE VENUE IN SUCH COURTS.

Dispute Resolution, Binding Arbitration, Waiver of Class Action Rights, Severability, and Legal Rights Agreement.

PLEASE READ CAREFULLY. THIS SECTION SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Inauguration of Preliminary Dispute Resolution Process: Z Natural Foods prioritizes customer satisfaction and urges you to initially approach our Customer Care team with any concerns regarding Services, as many issues are typically resolved promptly through these initial discussions. To expedite resolution and reduce associated costs of any potential Dispute (defined hereafter), both parties agree first to undertake a sixty (60) day period of informal negotiation, known as the "Initial Dispute Resolution Period," beginning upon receipt of a written Dispute notice from the other party. Notices from you should be directed to legal@znaturalfoods.com, and we will send our notices to the email address you have provided.

A valid Dispute notice initiating the Initial Dispute Resolution Period must include (a) a "Notice of Dispute" in the subject line; (b) a comprehensive description of the claim or dispute and relevant circumstances; (c) the date the Dispute arose; (d) the specific remedy or resolution being sought; and (e) the name, email, and physical address of the party initiating the Dispute. This period will feature a conference aimed at amicably resolving the dispute, requiring your personal (or telephone/video conference) attendance, with optional participation from your counsel. Unless otherwise agreed, each Dispute will be addressed in an individualized conference. Compliance with this informal resolution process is a mandatory condition precedent to any subsequent arbitration or litigation.

The statutes of limitations and any filing deadlines related to the Dispute will be tolled during the Initial Dispute Resolution Period. Failure to engage in this required informal negotiation process may result in judicial intervention to halt any further arbitration or litigation related to the Dispute. Furthermore, the arbitration provider is directed to refuse the administration or charging of fees for any arbitration that breaches the terms of this process, except where such refusal is prohibited by law.

Acknowledgment of Interstate Commerce and Governing Law: The parties recognize that the Terms set forth are part of a transaction affecting interstate commerce. Accordingly, any arbitration conducted pursuant to these Terms of Use (TOU) shall be regulated by the Federal Arbitration Act (9 U.S.C., Sections 1-16). Both parties—You and Z Natural Foods (ZNF)—agree that any dispute, claim, or controversy arising after the effective date of these Terms, including but not limited to those stemming from these TOUs or your use of the Services ("Dispute"), shall be definitively resolved through binding arbitration, except as explicitly exempted in the section titled "Exceptions to Binding Arbitration."

Initiation of Binding Arbitration: Should a Dispute persist beyond the Initial Dispute Resolution Period, and any further discussion or negotiation, either party may initiate binding arbitration. This arbitration shall be conducted according to the Comprehensive Arbitration Rules and Procedures of JAMS, including any applicable Expedited Procedures, unless it constitutes a Mass Arbitration to be conducted before NAM, as explicitly defined previously. The relevant JAMS procedural guidelines can be accessed via their website.

In the instance where JAMS is unavailable to administer the arbitration, either party may present the Dispute to another recognized national arbitration entity that manages disputes in a manner substantially similar to the Expedited Procedures of the JAMS Comprehensive Arbitration Rules. Potential alternatives include but are not limited to the American Arbitration Association (AAA), FORUM, or any other platform jointly sanctioned by You and Z Natural Foods. In the event of any discrepancy between the chosen Arbitration Administrator's rules and this Arbitration Agreement, the terms of this Arbitration Agreement shall prevail. Arbitrators selected to resolve the Dispute must be duly licensed legal practitioners in the state of the arbitration. They should possess in-depth knowledge of the substantive laws relevant to the Dispute.

Decisiveness and Confidentiality of Arbitration Outcome: The verdict delivered by the arbitrator(s) shall be conclusive, compelling both parties and may be transformed into a judicial decree in any court with appropriate jurisdiction. Both parties undertake to preserve the confidentiality of the arbitration process and its results, except where disclosure is mandated by legal obligation or is imperative for the implementation or facilitation of the arbitration. This confidentiality commitment encompasses all facets of the arbitration, including its occurrence, discussions, and the resultant award, except when an authoritative legal directive necessitates disclosure.

Arbitration Rights and Obligations: The parties to this agreement, herein identified as the "Customer" (inclusive of Reseller, Wholesaler, Consumer, and/or Website Visitor) and "Z Natural Foods" (encompassing its assignees, agents, employees, consultants, independent contractors, officers, parent companies, sister companies, directors, shareholders, subsidiaries, members, affiliates, predecessors, successors, suppliers, and licensors, collectively known as "Service Providers"), mutually acknowledge the right and retain the authority to require that any Dispute of any nature, arising at any time, be resolved exclusively through binding arbitration. This encompasses a comprehensive range of disputes, including those arising from contractual agreements and tortious conduct, as well as statutory, common law, intentional tort, and equitable claims. Either party may invoke the binding arbitration process at any suitable time following the established protocols.

Commencing Arbitration: Upon the conclusion of the Initial Dispute Resolution Period, any party electing to initiate arbitration shall provide a formal written demand to the opposing party and submit the same to the agreed-upon arbitration provider. Parties initiating arbitration against ZNF must direct their written demands to Z Natural Foods, LLC., with attention to General Counsel, at the designated address. By submitting a demand for arbitration, the initiating party and its legal counsel certify that after a reasonable inquiry, they ascertain that (i) the arbitration is initiated in good faith and not for purposes of harassment or undue delay; (ii) the claims presented are supported by existing law or a well-founded argument for the modification or establishment of new legal principles; (iii) factual assertions are, or upon reasonable investigation will likely be, supported by evidence; and (iv) all preliminary requirements, including the Initial Dispute Resolution Period, have been met.

Both parties shall engage in all necessary procedures and execute all relevant documents to conduct the arbitration proceedings as stipulated herein effectively. The designated arbitrator will have the authority to address and make rulings on pertinent dispositive motions within the arbitration, such as motions for judgment on the pleadings, summary judgment, or partial summary judgment.

All involved, including the Arbitration Administrator, arbitrators, and the disputing parties, aim to conclude arbitration proceedings within 180 days from the initiation of the claim, to the extent feasible. Confidentiality throughout the arbitration process is imperative and shall be maintained by all involved parties, except where disclosure is necessitated within the ordinary course of business or as mandated by law. The provisions of this confidentiality clause are to be interpreted in a manner that preserves and protects the sanctity and privacy of the arbitration process. Both parties recognize the transaction's impact on interstate commerce and affirm that this Arbitration Agreement and the resultant proceedings are governed by the Federal Arbitration Act (Title 9 of the U.S. Code). In circumstances where federal law is not pertinent, unenforceable, or void, the laws of the State of Florida shall apply.

Designation of Venue and Arbitration Procedure: For U.S. residents, arbitration hearings shall be held within the county of your residence or at another mutually consented location. Non-U.S. residents shall attend arbitration hearings in Palm Beach County, Florida, United States, or another mutually agreed location. Should the amount in dispute for any claim or counterclaim not exceed $25,000, the resolution process shall primarily involve the submission of documents unless the arbitrator, at their discretion, calls for an in-person hearing. You and Z Natural Foods (ZNF) reserve the right to participate in in-person hearings remotely, except where the arbitrator specifies otherwise. All arbitration proceedings shall be conducted in English.

Unless otherwise dictated by the arbitration agreement, both parties hereby submit to the exclusive jurisdiction and venue of state or federal courts located in Palm Beach County, Florida, for any disputes ineligible for arbitration, with the exception of disputes qualifying for small claims court proceedings, which may be initiated in the county of your residency. Both parties waive any objections to jurisdiction, venue, or inconvenient forum in these matters.

Arbitration will be conducted before a single neutral arbitrator, focusing exclusively on the dispute between you and Z Natural Foods. The arbitration will occur in English in Palm Beach County, Florida, whether in person, via telephone, or through video conference, depending on what is agreed upon by both parties or as determined necessary by the arbitrator. The arbitration process will be dedicated to a timely and efficient exchange of necessary documents.

Small Claims Court Alternative: Both parties maintain the option to pursue relief for disputes or claims within the jurisdictional limits of small claims court. In the event arbitration is initiated prior to the formal appointment of an arbitrator, either party may opt for the dispute to be resolved in small claims court by providing written notice to the opposing party and the arbitration provider. Upon receipt of such notice, the arbitration provider may close the case, and neither party will be obligated to pay filing fees. Any disagreement over the appropriateness of small claims court jurisdiction shall be determined by the small claims court or another court with competent jurisdiction, not the arbitrator.

Authority and Resolution of Arbitrator: The arbitrator is tasked with providing both parties with a written, final, and binding decision. Upon request, the arbitrator will furnish a statement detailing the reasons behind the decision. The arbitrator is bound to follow applicable law in making their decision. The decision or award rendered by the arbitrator may be formalized as a judgment in any court with appropriate jurisdiction. Both parties agree to respect and adhere to the arbitrator's decision as the conclusive resolution of the dispute.

Arbitrator's Authority and Scope Determination: The arbitrator is vested with the exclusive responsibility to delineate the scope and applicability of this arbitration agreement, including ascertaining whether a particular Dispute falls within the purview of arbitration. The arbitrator holds sole jurisdiction over addressing issues related to the arbitration agreement's validity, enforceability, or extent. Moreover, the arbitrator is empowered to provide any remedy or relief that would be available in a court, pursuant to legal or equitable principles, including but not limited to injunctive relief and the issuance of damages.

Cost and Fee Allocation: Both parties' rights to recoup attorneys' fees, costs, and arbitration fees arising from disputes under this Agreement are contingent upon the prevailing laws and any pertinent arbitration rules. The Arbitration Administrator will stipulate the exact fees and expenses incurred throughout the arbitration, adhering to any restrictions laid down by applicable law. The Arbitration Administrator is also tasked with determining the appropriate costs of any arbitration you initiate, ensuring that such costs remain within any legal boundaries set for fees and expenses under this Agreement.

Each party shall typically bear their own costs for attorneys', experts', and witnesses' fees, irrespective of the arbitration's outcome, unless otherwise dictated by law. This equitable stance is designed to foster a fair dispute-resolution environment. However, in cases where one party presents claims, defenses, or procedural strategies that are clearly unfounded, malicious, harassing, or frivolous, the other party may petition the arbitrator for an award of attorneys' fees and related costs. The arbitrator's decision to grant such fees and costs will be discretionary, grounded in the specifics of the case, applicable laws, and the rules established by the JAMS.

Configuration of Mass Arbitration with NAM: Notwithstanding any previous agreements to utilize JAMS for arbitration proceedings and acknowledging the specified exceptions within the "Exceptions to Binding Arbitration" section, if there arises a scenario where twenty-five (25) or more arbitration demands related by similar subject matter or shared legal or factual issues are presented by the same or coordinated counsel, such an instance shall constitute a "Mass Arbitration." In such cases, it is agreed that Mass Arbitration will not be governed by JAMS Rules nor administered by JAMS. Rather, such proceedings shall be administered by National Arbitration and Mediation (NAM), a recognized arbitration entity, and will be subject to the prevailing NAM Rules, specifically excluding any rules that facilitate class-wide arbitration ("NAM Rules"), available through NAM's official resources. Both parties agree to conform to the specific Mass Filing Supplemental Dispute Resolution Rules and Procedures set forth by NAM for Mass Arbitration. Before commencing any Mass Arbitration with NAM, the parties will collectively inform NAM of their intent to engage in these specific protocols. Each individual claim within the Mass Arbitration must be submitted in accordance with the forms and directives established by NAM. If either party fails to proceed with a Mass Arbitration or adhere to its protocols, the other party retains the right to petition NAM for enforcement orders to facilitate the administration of the Mass Arbitration. All related arbitration within the Mass Arbitration and associated arbitration fees shall be deferred pending the resolution of these enforcement measures. In instances where the Mass Arbitration procedures are found invalid or if NAM declines administration, the disputes constituting the Mass Arbitration will be managed by the American Arbitration Association (AAA) consistent with the Dispute Resolution terms of this Agreement.

Management and Efficiency in Mass Arbitration: Both parties shall engage collaboratively in the Mass Arbitration proceedings to ensure a streamlined and cost-effective approach. This cooperative effort includes (1) the designation of a Procedural Arbitrator responsible for the efficient orchestration of the Mass Arbitration, including the decision-making on any party's proposals aimed at enhancing the arbitration process in the absence of mutual agreement, and (2) the formulation of an expedited schedule for the arbitration proceedings. These steps are designed to expedite the resolution process and minimize the costs and complexities typically associated with Mass Arbitration.

Class and Collective Action Exclusion: To the fullest extent allowed by applicable law, the parties, designated as "You" and "Z Natural Foods (ZNF)," hereby mutually agree to exclusively resolve any disputes on an individual basis exclusively, expressly renouncing participation in any class action, collective action, or class arbitration. Prohibition on Class Proceedings: Both parties distinctly concur that all claims or disputes shall be brought by either party solely in their individual capacity and not as a plaintiff or member in any purported class, collective, or representative proceeding. Additionally, the arbitrator is not authorized to combine multiple individual claims or oversee any form of collective or class proceedings unless expressly agreed upon by both parties. Should You contravene these terms by initiating a class or representative action against ZNF, You will be liable to compensate ZNF $500 daily until such action is retracted and will be responsible for all related costs and legal fees incurred by ZNF. The stipulations of this binding arbitration remain valid and enforceable.

Jury Trial Waiver: By agreeing to these Terms of Use (TOU), both You and ZNF deliberately waive the right to a trial by jury in any judicial proceedings and forgo any right to participate in class actions. This Agreement is regulated and interpreted under the Federal Arbitration Act. An exception to this agreement allows You and ZNF to pursue resolution in a small claims court for disputes falling within that court's jurisdiction. In instances where either party fails to adhere to the agreed binding arbitration after a legitimate request, the non-complying party will bear all costs and expenses incurred by the other party in enforcing this arbitration provision.

Prescriptive Period for Commencement of Actions: Notwithstanding any contrary statute or law, it is mutually acknowledged and agreed that any claim or cause of action arising out of or related to the use of the Services or adherence to these Terms must be initiated within one (1) year from the date such claim or cause of action arose. Failure to initiate within this timeframe will result in the permanent waiver and forfeiture of said claim or cause of action. This one-year limitation period is equally applicable and extends to any arbitration proceedings that may be initiated pursuant to this Agreement. Moreover, the stipulations and obligations under this Arbitration Agreement shall persist and remain binding on both parties beyond any termination, modification, expiration, or discontinuation of the contractual relationship between You and Z Natural Foods.

Arbitration Procedure and Enforceability: Should any segment of this Dispute Resolution and Arbitration Section be found unenforceable or invalid by a court or arbitrator with proper jurisdiction, that particular provision will be severed from this section. The remaining provisions of the Arbitration Section shall persist and remain in full force and effect, thereby continuing the arbitration agreement. Both parties explicitly renounce any right to consolidate individual proceedings or to engage in any class action lawsuit, collective action, or act in the capacity of a private attorney general in arbitration. Notwithstanding these stipulations, if the ban against class or collective actions is found unenforceable for a specific claim or request for relief after all appeals are exhausted (or the decision is deemed final), then that particular claim or request for relief will be stayed, and directed to a court of competent jurisdiction, while all other claims or requests for relief shall proceed through arbitration.

Opt-Out Option: You are afforded a 30-day period to opt out of the arbitration and class action waiver provisions delineated herein. To exercise this option, you must deliver a clear and written notice of your decision to opt-out by emailing legal@znaturalfoods.com within thirty (30) days following your initial use of the Service or from the effective date of the first set of Terms containing the Arbitration and Class Action and Class Arbitration Waiver provisions. Failure to communicate your decision to opt-out within this specified period will be interpreted as your consent to resolve disputes under the terms of these arbitration provisions. Successfully opting out ensures that the arbitration and class action waiver provisions bind neither you nor Z Natural Foods.

Scope and Enforceability of Arbitration Agreement: This Arbitration Agreement encompasses all disputes, controversies, or claims arising between the Parties, whether based on contract, tort, or any other theory of liability. This includes, without limitation, disputes regarding breach of express or implied warranties, unmet contractual obligations, fraudulent inducement, incomplete mutual agreements, deceptive practices, misrepresentations, communication failures, as well as infractions of laws, precedents, or principles of fairness and equity. The Agreement remains in force and effect for all matters arising from or related to the usage of the Site, Services, and Service Providers, as well as any transactions or interactions with the Company, even after the settlement of accounts or termination of service use.

Exceptions to Binding Arbitration: While there is a mutual commitment to resolve disputes by arbitration, both parties acknowledge the right to seek court intervention in the following specific circumstances:

Provisional Remedies: In anticipation or during the course of arbitration proceedings, either party is permitted to seek interim or provisional relief from a court of competent jurisdiction. Such relief is sought to support the arbitration or to enforce compliance with the Initial Dispute Resolution Period, subject to the forum selection clauses outlined herein.

Intellectual Property and Confidentiality Disputes: Both parties reserve the right to pursue litigation in state or federal courts for disputes specifically arising from allegations of intellectual property infringement or misappropriation, including but not limited to patent infringements, copyright violations, trademark infringements, and trade secret misappropriations. This right to litigate is notwithstanding any other clause in this agreement and is subject to the forum selection clauses identified below. This exception ensures that disputes necessitating specialized legal expertise, particularly in the realm of intellectual property and confidentiality, are adjudicated in appropriate legal forums.

Product Diversion and Controlled Resale of ZNF Products

Compliance and Personal Use Agreement. Customers acknowledge and agree to abide by all applicable laws and regulations of the various states and of the United States. Customers represent and warrant that they are purchasing Z Natural Foods (ZNF) products solely for personal use and not for the purpose of resale.

Authorized Resale Restrictions. The resale of ZNF products is strictly limited to our designated authorized retail partners. No other parties may engage in the sale of ZNF products or purchase products from ZNF.com or through an authorized retail partner with the intention of reselling them. Without ZNF's express written consent, no person or entity is authorized to sell ZNF products on any e-commerce platform, including but not limited to Amazon, eBay, or Walmart. Authorized retail partners are required to refrain from selling ZNF products to any third party known or suspected of intending to resell them. In instances where an authorized retail partner is informed, either independently or by ZNF, of sales to an unauthorized reseller, the partner must immediately cease such transactions.

Product Handling and Storage. Authorized retail partners are obligated to adhere to all ZNF stipulations regarding handling and storage of products in accordance with Material Safety Data Sheets and other ZNF requirements. Products must be stored in secure, climate-controlled environments. In the interest of consumer safety, authorized retail partners are expected to fully cooperate with ZNF in any product recalls or dissemination of consumer safety information. Retail partners must also maintain operational customer service functions, including phone and email support, to address customer complaints, returns, and other service-related matters. Partners must represent ZNF products accurately using current product images and offerings. Unauthorized retailers are prohibited from using any ZNF copyrights or trademarks.

Packaging and Branding Compliance. Authorized retail partners are to sell ZNF products exclusively in their original packaging. Any form of relabeling, repackaging, or alteration to ZNF products or their packaging is strictly prohibited. Tampering with, altering, or removing any serial numbers, UPC codes, batch or lot codes, SKUs, or other identifiers on products or packaging is forbidden. Authorized retail partners must not modify any labels or literature accompanying ZNF products. ZNF trademarks, logos, icons, product names, taglines, and slogans are permitted only as explicitly authorized by ZNF. Retail partners must remove any ZNF trademarks upon request by ZNF and must not combine ZNF products with non-ZNF products in a way that implies endorsement or association by ZNF. With written consent from ZNF, certain authorized retail partners may be exempt from some of these restrictions for valid business reasons.

Quality Inspection and Reporting. Upon receipt of ZNF products, authorized retail partners are required to inspect the products for damage, defects, tampering, expiration, or other non-conformities. Defective products must not be sold and should be promptly reported to ZNF.

Unauthorized Resale and Warranty Voidance. ZNF does not support the unauthorized resale of its products. ZNF cannot ensure the quality of products sold by unauthorized sellers or through unauthorized channels. Customers are urged to purchase directly from ZNF or its authorized retail partners. ZNF explicitly disclaims any warranty or satisfaction guarantee for products purchased from unauthorized resellers. ZNF reserves the right to cancel orders, restrict future purchases from customers suspected of purchasing for resale purposes, or circumvent quantity limits through multiple accounts.

The section headings used in this TOU are for reference purposes only and do not form a part of this Agreement, nor shall any inference be drawn therefrom.

Limited License Provision. Subject to the terms outlined herein, Z Natural Foods (ZNF) maintains exclusive ownership or licensing rights over all content encompassed within the Services. This includes but is not limited to, text, graphics, designs, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively referred to as “Content”). Such Content is not only integral to the design, structure, selection, coordination, expression, “look and feel,” and arrangement of the Services but also protected under the relevant trade dress, copyright, patent, and trademark laws, as well as various other intellectual property rights and statutes pertaining to unfair competition.

ZNF hereby confers upon you a conditional, non-exclusive, non-transferable, and revocable license to access and utilize the Site, Service, and Content. This license is strictly limited to personal and non-commercial use in adherence to these Terms of Use (TOU) stipulations. It is important to note that this license does not convey any rights by implication, estoppel, or otherwise beyond those expressly provided within this TOU.

The user must acknowledge that ZNF retains the right to modify, suspend, or discontinue any part of the Services or its Content at any time, without notice for any reason, and without liability. Furthermore, ZNF is under no obligation to update, amend, or otherwise modify any Content or Services, and any such updates or modifications, if provided, will be at ZNF’s sole discretion. The use of the Services or Content for any purpose not expressly permitted in this TOU is strictly prohibited and may result in legal action.

You are solely responsible for providing all equipment and services (including, where necessary, telephone and internet access services) at Your own cost to access the Service.

No Content or material from this website may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted without the prior written permission of Z Natural Foods or the copyright owner.

Z Natural Foods permits You to display, copy, distribute, and download the materials on this Site for personal, non-commercial use only, provided that You do not modify the materials and retain all copyright and proprietary notices. Any breach of these TOU will automatically terminate your permission to use the materials, and You must destroy any downloaded or printed materials and Content. You are not permitted to “mirror” any material from this Site on any other server without the express permission of Z Natural Foods. Unauthorized use of any material from this Site may violate copyright laws, trademark laws, privacy and publicity laws, and communications regulations and statutes. Z Natural Foods respects these laws and regulations.

Z Natural Foods reserves all rights not explicitly granted in this document. We have established procedures for receiving notifications of alleged copyright, patent, and trademark infringements in compliance with the Digital Millennium Copyright Act. For more information, please refer to our DMCA Compliance Statement.

Please note that Z Natural Foods is not responsible for the content of any communications, materials, or Content posted or uploaded to the Service. Although we cannot review all communications and materials, we reserve the right to remove communications or materials we deem abusive, defamatory, obscene, fraudulent, deceptive, misleading, or violating our policies.

Licensing and Intellectual Property Rights. Z Natural Foods (ZNF) asserts its legal authority to control, restrict, or terminate access to its communication platforms or to delete any content at its absolute discretion. This right extends to content deemed (a) offensive, slanderous, or vulgar, (b) deceptive, misleading, or fraudulent, (c) an infringement upon any copyright, trademark, or other intellectual property rights of a third party, or (d) in any way unacceptable as per the unilateral judgement of ZNF. It is imperative to understand that any guidance, perspectives, or information present in any discussion forum should not be interpreted as professional counsel or directive.

User Content. The term "User Content" encompasses all forms of data, information, and material including, but not limited to, text, software, music, sound, photographs, graphics, video, messages, or other materials generated and transmitted by users of the Services, whether in a public or private capacity, to or through ZNF. User Content explicitly excludes any genetic or health-related information. By utilizing our Services, you consent to grant us a license to your User Content. We do not claim ownership of your User Content, however, you provide ZNF, along with its affiliates, sublicensees, successors, and assignees, an unending, irrevocable, global, royalty-free, and non-exclusive license to host, replicate, adapt, modify, translate, publish, perform publicly, store, display publicly, distribute, edit, reformat, and originate derivative works from any User Content you submit, post, or display on or through the Services. This license is fully compensated and royalty-free, signifying that no additional remuneration is owed to you in connection with our use of your User Content. You acknowledge and agree that this license includes the right for ZNF to avail your User Content to other entities, organizations, or individuals in partnership with ZNF, and to utilize such User Content in the facilitation of those services.

By providing us a license to your User Content, you affirm that:

• You possess all necessary rights, power, and authority to grant the aforementioned license.
• Unless specified otherwise, you maintain copyright and any other rights you already hold in the User Content that you generate and submit, post, or display on or through the Services.
• You accept full and sole responsibility for all User Content that you upload, post, email, or otherwise transmit via the Service.
• You acknowledge that ZNF and its designees hold the right (but not the obligation) to alter, or eliminate any accessible User Content. ZNF and its designees reserve the right to remove any content that contravenes the Terms or is deemed objectionable at the sole discretion of ZNF. You recognize and agree that you assume all risks associated with the use of any content, including reliance on its accuracy, completeness, or usefulness.
• You should not anticipate any monetary compensation from ZNF as a result of your information being processed; made accessible to you; or as delineated in our Privacy Statement and these Terms, shared with or included in reports or data shared with any research collaborator.

Please note that we are not responsible for any third-party websites, their business practices, or any goods or services obtained through those sites, even if our logo or sponsorship is displayed on those sites. We shall not assume any responsibility or liability if a third-party site collects your personal information. Please read our Privacy Policy to understand how we collect and use Your personal data. 

Hyper-Links to Third-Party Sites. The Parent Companies and Z Natural Foods are not responsible for links to third-party sites (“Outside Sites”) that are made available or that You use on or in connection with Z Natural Foods or Community Sites. We do not verify, endorse, or have any responsibility for Outside Sites, their business or privacy practices, or any associated goods or services. We are not responsible if an Outside Site obtains or collects Personal Information from You. Therefore, always use Your best judgment when dealing with an Outside Site.

Enforcement, Modification, and Termination of Terms

Enforcement of Terms and Remedial Measures: You acknowledge that Z Natural Foods (ZNF) retains the right to enforce the terms of this Agreement and may, at its sole discretion, terminate your access to the Services for any breach. Breaches by you constitute unlawful business practices causing irreparable harm to ZNF, for which monetary damages would be inadequate. Therefore, in addition to monetary damages, ZNF is entitled to seek injunctive or other equitable relief as necessary. These remedies are in addition to any other remedies ZNF may have at law or in equity.

Modification and Discontinuation of Services: ZNF reserves the right to modify, suspend, or discontinue the Services or any part thereof at any time and for any reason, with or without notice. ZNF also retains the right to suspend or terminate your account and refuse any current or future use of the Services in whole or in part for violations of these Terms or if such a violation is suspected.

Authority to Terminate and Refuse Service: ZNF may terminate or suspend your use and registration on the Site at its absolute discretion, at any time, for any reason, with or without cause and without prior notice, absolving ZNF of any liability or further obligation to you or any third party. Following termination, the provisions of this Agreement, which by their nature should survive termination, will remain in effect, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Circumstances for Termination: ZNF may terminate its legal agreement with you under certain conditions including, but not limited to, a breach of these Terms, legal requirements, discontinuation of service to your jurisdiction, or if providing services to you is no longer commercially viable. Any suspected fraudulent, abusive, or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. ZNF reserves the right to restrict access for any reason at its sole discretion.

Continuation and Termination of Agreement: This Agreement is effective upon your use of the Site or Services and continues until terminated by either party. You may terminate this Agreement at any time by notifying ZNF. ZNF may also terminate this Agreement at any time without notice, and accordingly deny you access to the Services, if in ZNF's sole discretion you fail to comply with any term or provision of this Agreement.

Preservation and Disclosure of Information: ZNF may preserve and disclose information about your use of the Services if necessary, to comply with the law or in the good faith belief that such preservation or disclosure is reasonably necessary. This may include disclosing information to enforce the terms of the Services, respond to claims that any content violates the rights of third-parties, or protect the rights, property, or personal safety of ZNF, its users, or the public. Information may be disclosed under the necessary legal framework and as required by law or subpoena.

Legal Action and Recovery of Costs. Should ZNF initiate legal action against you as a result of your violation of these Terms, ZNF shall be entitled to recover from you all reasonable attorneys' fees and costs of such action, in addition to any other relief granted. You agree that ZNF will not be liable to you or any third party for the termination of your access to the Services as a result of any violation or suspected violation of these Terms.

Registration and Eligibility for Z Natural Foods Services

Registration and Membership: Use of Z Natural Foods (ZNF) services and registration for ZNF membership ("Membership") is prohibited where void. By registering, you affirm that you are either more than 18 years of age, an emancipated minor, or have legal parental or guardian consent, and are fully able and competent to enter into and comply with the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use (TOU). By using ZNF services, you represent and warrant that (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you will create only one account; and (d) your use of ZNF services does not violate any applicable law or regulation. Visitors under 18 must always be accompanied by a parent or legal guardian.

ZNF's Rights to Investigate and Terminate: ZNF and its parent companies reserve the right to investigate and verify the eligibility of all members. If it is determined that you do not meet the eligibility requirements, ZNF may terminate your membership and access to services without notice. ZNF also reserves the right to cancel any outstanding orders or restrict access to services upon termination of membership.

Corporate Use: If you access or use ZNF services on behalf of a company, entity, or organization, you represent and warrant that you have the authority to bind such entity to these TOUs, and "You" will refer to such entity.

Compliance with Terms: You agree to comply with all terms, conditions, and notices of this agreement and warrant that you will not use ZNF services for any unlawful or prohibited purpose. You are prohibited from using ZNF services in a way that could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of the site.

Registration Requirements: To register with ZNF, provide accurate, current information, including a valid email address and password and any other required information. Your account is personal to you, and you are responsible for all activities occurring under your account. If you are between 13 and 17 years old, you must provide your parents or legal guardians with your login details. Do not disclose your login details to others, and notify ZNF immediately if you suspect unauthorized use of your account or security concerns.

Unique Username and Password: Users may need a unique username and password to access and use certain site features. You are responsible for maintaining the confidentiality of your username and password and for all activities under your account. Immediately notify ZNF of any unauthorized use or security breach.

Display Name and Profile: Upon joining ZNF, you may select a display name or use your first name next to your profile picture. Display names are not exclusive. You may change your display name at any time, and ZNF reserves the right to modify or delete it at its discretion.

Privacy Policy: Review our Privacy Policy, which outlines how we collect, use, disclose, manage, and store personal information. By using ZNF services, you agree to the terms of our Privacy Policy.

Return Policy and Guidelines at Z Natural Foods

Customer Satisfaction and Return Eligibility: Z Natural Foods is committed to customer satisfaction and will endeavor to address any issues with your order. Returns and refunds are subject to specific policies outlined below and are accepted at Z Natural Foods' discretion on a case-by-case basis.

Product Quality Assurance: Our products are guaranteed fresh and pure when stored correctly. Please understand that natural variations may occur between batches. Returns or refunds based on personal taste or preferences are generally not accepted.

Return Process and Conditions: Returns may be considered within 30 days of purchase. To initiate a return, you must first contact Z Natural Foods to obtain a Return Merchandise Authorization (RMA) number. Products eligible for return must be unopened, unused, and in a resalable condition. Opened food products are generally not eligible for return. Return shipping and handling charges may apply to undeliverable or refused packages.

Restocking Fee and Refunds: Returned items are subject to inspection upon arrival. A minimum restocking fee of 20% may apply at the discretion of Z Natural Foods. Credit or refund will be processed only after the returned product has been inspected. Z Natural Foods is not responsible for covering return shipping costs unless there is a confirmed error or damage attributable to Z Natural Foods.

Shipping Damages and Errors: In cases of shipping damage or errors in the products shipped, Z Natural Foods may reship or refund the order at its discretion and may require the return of the original shipment.

Purchases from Other Retailers: This Return Policy applies only to purchases made directly from Z Natural Foods. For products purchased through other retailers or points of sale, please seek redress from the respective seller regarding returns.

Customer Responsibility: Before placing an order, it is the customer's responsibility to review and understand all relevant product information, including the country of origin and constituent ingredients.

For further details or inquiries regarding our Returns & Refunds Policy, please contact our customer service directly.

Miscellaneous Terms and Conditions

Non-Waiver: The failure or delay by Z Natural Foods (ZNF) to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will only be effective if it is in writing and signed by ZNF.

Modification of Agreement: ZNF may unilaterally modify this Agreement at any time, and such modifications shall become effective immediately upon their posting on the Site. You are responsible for regularly reviewing this Agreement to ensure awareness of any changes. By continuing to use the Site or Services after changes are posted, you accept and agree to be bound by the modified Agreement.

Assignment and Delegation: You shall not assign or delegate any rights or obligations arising under this Agreement without the prior written consent of ZNF. Any attempt to do so without ZNF's consent shall be void. Conversely, ZNF may assign or delegate its rights and obligations under this Agreement, in whole or in part, to any third party at its discretion without requiring prior notice or consent from you. This right ensures the transferability and management of ZNF's contractual rights and responsibilities as necessary for its business operations.

California Proposition 65 Notice, Warnings, and Client Compliance Obligations

Notice and Compliance with California Proposition 65: Proposition 65, or the Safe Drinking Water and Toxic Enforcement Act of 1986, mandates that businesses warn Californians about significant exposures to chemicals that cause cancer, birth defects, or other reproductive harm. As a California resident purchasing from Z Natural Foods, you acknowledge receiving appropriate Proposition 65 warnings for products intended for California. These warnings do not imply that the products breach any safety standards. Z Natural Foods is committed to ensuring compliance with all relevant safety standards and regulations. For detailed information about Proposition 65, please visit the California Office of Environmental Health Hazard Assessment website.

Acknowledgment of California Proposition 65 Warnings: By purchasing products destined for California, you acknowledge and accept the following Proposition 65 warnings:

WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov/food

Or

WARNING: Consuming this product can expose you to chemicals, including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. For additional information, please visit www.P65Warnings.ca.gov/food.

These warnings serve to inform you of potential exposures and do not necessarily indicate that the product violates any safety standards.

Client Responsibilities Under California Proposition 65: If you use Z Natural Foods products for further manufacturing, repackaging, private labeling, or resale, you are responsible for ensuring compliance with all Proposition 65 notice requirements. This responsibility includes the duty to provide all necessary and legally compliant notices and warnings to end-users, retailers, or any downstream clients, particularly for products entering the California market.

Warning and Labeling Requirements: You are responsible for verifying and ensuring that all finished products containing chemicals listed under Proposition 65 at actionable levels are appropriately labeled with required warnings. Compliance with all applicable laws, including Proposition 65's specific labeling and online warning requirements, is mandatory.

Indemnification for Non-Compliance: By purchasing or using Z Natural Foods products, you agree to indemnify and hold harmless Z Natural Foods, its subsidiaries, affiliates, directors, officers, agents, employees, and legal representatives from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your failure to comply with California Proposition 65's notice and warning requirements. This indemnity obligation survives the termination of any purchase or use of Z Natural Foods products or services and is aimed at providing ongoing protection and legal compliance.

Terms of Use for RSS Feeds and Podcasts

Access and Usage: The site may offer RSS Feeds, comprising textual, audio, video, and photographic content from the site delivered through an XML feed. Certain feeds may also include podcasts with related audio, video, and photographic files for download and playback on user devices or portable listening devices. Accessing this content may necessitate specific software and hardware.

Intellectual Property and Usage Rights: Content within RSS Feeds is protected by applicable U.S. federal, state, and international laws, regulations, and treaties. Z Natural Foods or the respective content providers reserve all rights to such content. The provided content is intended solely for personal, non-commercial use. You are authorized to download, copy, and transfer the RSS Feeds and associated content for personal, non-commercial use only. Any reproduction, modification, derivative creation, display, performance, publication, distribution, dissemination, broadcast, or circulation of content by any third party is expressly prohibited except as explicitly authorized under this agreement.

Disclaimer and Liability: By accessing and using the RSS Feeds, you acknowledge and agree that Z Natural Foods and its parent companies and affiliates do not warrant compatibility with all user equipment. You assume all responsibility and risk associated with the use of RSS Feeds and any related content. Z Natural Foods, its parent companies, and affiliates are not liable for any adverse outcomes from such use.

Warranty Disclaimer: Z Natural Foods, its parent companies, and affiliates explicitly disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No warranty is made regarding the error-free or uninterrupted nature of RSS Feeds and podcast content, nor is there any warranty that defects will be corrected or that the content will meet specific requirements.

Limitation of Liability: You agree that the site, Content, Services, Z Natural Foods, its parent companies, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising from or related to your use or inability to use the RSS Feeds or any associated content. This limitation applies even if the possibility of such damages has been previously advised. You bear full responsibility and risk for your use of the RSS Feeds and associated content for personal, non-commercial purposes.

Mobile Application Services Terms and Governance

Service Provision and Applicability: Z Natural Foods may offer products and services through applications accessible on wireless or mobile devices (e.g., mobile phones). The governance of these Mobile Application Services is subject to any Additional Terms related to the specific Mobile Application Service. Unless specified otherwise in the Additional Terms, Z Natural Foods does not impose charges for these Mobile Application Services. Nonetheless, standard messaging, data, and other rates and charges of your wireless carrier may apply.

User Responsibility for Charges: You acknowledge that you are solely responsible for all charges incurred from the use of Mobile Application Services on your wireless or mobile devices. This includes any charges incurred by anyone with access to your device, telephone number, or email address using the Mobile Application or Messaging Services. Z Natural Foods, its parent companies, and affiliates shall not be responsible for these charges.

Compatibility and Carrier Restrictions: You are solely responsible for ensuring that your mobile device is compatible with the Mobile Application Services and that all software and firmware on your device are up-to-date. Not all Mobile Application Services may be compatible with all wireless carriers or devices, and some wireless carriers may impose restrictions or may not support certain Mobile Application Services. You are encouraged to check with your wireless carrier regarding the availability and any restrictions that may impact your use of the Services.

Changes to Wireless Numbers: If you change or deactivate your wireless telephone number, you must promptly update your account information for Mobile Application Services to prevent messages from being sent to the person who acquired your old number. Z Natural Foods, its parent companies, and affiliates will not be liable for messages delivered to the person who subsequently obtains your old number.

Right to Modify or Discontinue Services: Z Natural Foods reserves the right to modify or discontinue, temporarily or permanently, any Mobile Application Service at any time without prior notice. Neither Z Natural Foods, its parent companies, nor any affiliates shall be liable for any loss or damage arising from such modification or discontinuation of services.

Additional Information: For comprehensive terms and conditions governing the use of Mobile Application Services, please refer to the Mobile Terms of Service available on the Z Natural Foods website or directly from the Mobile Application Service. These Mobile Terms of Service provide detailed information regarding the use, restrictions, and user responsibilities associated with Mobile Application Services.

Z Natural Foods may deliver notice to you under this Agreement by means of electronic mail, a general notice on the Service, or by written communication delivered by first class U.S. mail to Your address on record in Z Natural Foods account information. You may give notice to Z Natural Foods at any time by letter delivered by certified first-class postage prepaid U.S. mail or overnight courier to the following address:

Z Natural Foods
5407 N Haverhill Rd #336
West Palm Beach, FL 33407

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.